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I sent a payment on August 28th for over $5,000, which has yet to be credited to my account. I faxed a copy of the check to the number given to me by Banana Republic last Friday, and mailed a copy of the check on September 15th and still the payment has not been credited to my account. I've also made several phone calls. Your customer service is in dire need of reform. My next step will be to my lawyers office.


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