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First off let me say that Netgears automated telephone service sucks, since I had to say go ahead about 40 times and then when I said (****) Crap it finally advanced me. Second off the customer service sucked, I went and bought a new internet extender and when I got back to my hotel room and try to make it work it doesn't. So then I call customer service and instead of taking care of the problem or telling me how to I have to register first, now this I partly understand but then they want me to send them a copy of the receipt for the purchase. So keep in mind I do not have internet service so can't just drop what I am doing and send it to them, second I would have to go outside and stand in the cold New York weather to try to hook up to the internet and send this to them. All I am asking for is a way to connect and I would have been more than happy to send this to them instead I get this guy who can barely speak English telling me I have to send them this before I can get service. I am now taking back this piece of crap that I bought and buying a different brand, hopefully with people that can speak English and don't give you a bunch of crap to get it working.


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