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B&N no good! My Nook died in November I spoke with Customer Service who emailed me an RMA number, then asked for my CC number (I'm not that stupid), so that they may send me out another. I told them I didn't pay by credit card. They asked me to return it with proof of mailing, which I did. They received it and I've been calling ever since! They told me that you don't get a new one, they send you a pre-fabbed one if it can't be repaired. Well its January, and I got nothing! And I'm pissed. They used to be my favorite bookseller, but I'm going to get me a kindle or stick to paper books and not buy anything from here. Their customer service reps are in the Phillipines and all they do is apologize. SO I can't even read the books I "own". Going forward I'll stick to paper books!


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