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*** STOP***
I went into the Hertz location at 67th
And Western in Chicago, Il. I thought customers
standing in you face would take presidency
over other things your doing. Not at this
location. I had to wait almost 10 minutes while
she completed other things and talk on the
Phone, then try to switch the car we had agreed
to rent after finally waiting on me. Upon returning
the car, it's no on
there. The customer already waiting said she
been there 20 mins. Just because I'd had
such a bad experience, I thought I should call
to check my card and sure enough a $300.00
dollar charge posted to my card when I paid
cash when I dropped the car off. To add
insult to injury a supervisor Mandy at the above
CS# tells me she can see the credit back to
My credit card however, my local location
will have to call my card company and tell them. Again
when I call that location another location
Picks up to say their out of the office.
I'll never do business with these people again.


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