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I own a 2010 Lincoln MKZ. I bought the vehicle brand new. SYNC never worked properly even when I purchased the recommended phone. I can buy a $40 blue tooth device and never have a problem with it but their several thousan dollar SYNC / THX won't consistently stay linked or installed with my phone.
Also, extended maintenance, really, I had that, never took the vehicle early for an oil change and now I was told the service was not covered because I used up an allotment for the extended service, I was still in the covered mileage period. Dealer now wants me to pay $45. This is my last Ford product.


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