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January, 2013, USA. I used the number and it works. I got a guy in India that was polite and helpful. I needed an RMA for a warranty repair on a customer laptop. After discussing my diagnostic efforts, it was agreed the unit should be sent back for warranty service. A case number was created, and I will complete the RMA on a call back. Everything was as it should be. (Except seeing Gateway export JOBS! :o( South Dakota with the cow hide my butt!)


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