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It's now 3 days in a row, day and night, that I have been trying to reach anyone at any of their toll free and not free numbers without results. I have kept the phone on, while I watched entire movies with commercials and nobody answered the call. I don't buy for a second that they are busy answering other calls because I know otherwise from insiders in Houston. It's simply lack of urgency as well as total lack of customer service. This happens because We All allow this companies to grow out of measure(too big to fail) and take our business for granted.


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