Pioneer customer service

Pioneer is a Japanese electronics company. Pioneer was instrumental in the development of consumer products such as DVD, compact disc and OLED Television. Pioneer offers customer support by phone and email.

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Customer Support

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Phone: 800-421-1404

  • How to reach a live person:
    • Keep pressing "#" when recording begins. Took me 2 times.
  • Hours of Operation:
    • Mon-Fri: 6am-4:30pm PT
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

04
Aug

Posted by Anonymous


on 8/4/21 at 11:01PM

Hi I' just got handed down this cool Pioneer VSX-321 multichannel reciever and I've been trying to use HDMI and set it up but the arc function and the HDMI setup don't show up on the reciever in the setup menu and I have two hdmis connected one on the out port of the reciever and one going to the arc HDMi Port and then I have another for the input

13
May

Posted by Anonymous


on 5/13/20 at 3:07PM

I need customer service for my VSXLX 302 7.2 channel AV REC 8127
As it is less than three year old
Help me Please!

20
Nov

Posted by Anonymous


on 11/20/18 at 2:16PM

You want $5.00 to tell me whether there's a driver upgrade for a drive I purchased from you??? Alrighty then, no more Pioneer products for me!

22
Jan

Posted by Baroldo


on 1/22/18 at 4:04PM

My MVH-X380BT works good, but the display is so dim you can't see it. No help from service, no fix, no anything. Don't buy Pioneer.

03
Nov

Posted by Anonymous


on 11/3/17 at 11:18AM

If you ever do get through to a person, don't expect much help. My MVH-X380BT display is so dim you can't see it in daylight. They told me that it's just the way it is. No fix, no anything. Don't buy on of these!

View all 25 Pioneer customer service reviews »
Customer Service Ratings

Based on 196 votes.

3.1

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Corporate Office

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Pioneer Manuals

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Pioneer customer service news
Architectural imagery pioneer Alan Davidson dies

Scottish architectural visualiser Alan Davidson, who pioneered the use of computers to create realistic digital images of buildings, has died aged 58. Davidson founded London visualisation studio Hayes Davidson in 1989, making it the first company ...

Santamarina y Steta Advises on Pioneer Metal Finishing's Acquisition by Aterian

We intend to facilitate management's efforts to invest in key growth initiatives across new products and regions and by doing so support the company's existing reputation for outstanding customer service.” said Brandon Bethea, a partner at Aterian.

Wahoo partners with Pioneer to display Pedal Monitoring System on Elemnt

Russell Johnson, executive vice president of marketing and corporate communications for Pioneer Electronics (USA) Inc. said: "We provide Pedaling Monitor metrics beyond what a traditional power meter can measure, helping cyclists maximise cycling ...

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