Zynga customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Zynga.

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Viewing Zynga customer service reviews 26 - 50 out of 762
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10
Sep

Posted by Melvin


on 9/10/18 at 6:03AM

Good morning. I am an informal lobbyist for senior citizens and am looking for an allowance from Zynga in WWF2, a game I love.



I see the award limit has been raised to 6200, making the average points per day around 886.



You can see I participate in all the extras you offer. Love the game in all its many entertaining forms.



Can you lower my award limit to 5000 per week for life? I hope so. We seniors have given all we have been able to to society. I�m looking for a thanks from you, Zynga.



Thanks.

25
Jun

Posted by Babynell


on 6/25/18 at 7:52PM

I am having difficulty playing good words! They are being denied! I had to resign bc I couldn't get a word to play! Here are a few words I tried.: loans, suq, quells, decayed, decayet, nellies to name a few! I have missed a few sevenletter words and bonuses bc of this error in your app!

14
Jun

Posted by Janet Isom


on 6/14/18 at 4:10PM

I have tried taking the game out and re-install 2 times, update chrome- update Java and still hit it rich will not load. It is completely wiped out on Facebook where you can only see the hit it rich sign across the bottom. It has been like this for 24 hours now. Your support is no support at all since it does not fix the game back to playing stage. It says to force it closed well I am here to tell you it does not require force to close it so forcing is no good.

17
Mar

Posted by Dreamingjeanie


on 3/17/18 at 1:51AM

An accidental purchase from my phone 3/16/18 (916)768-1912 Zynga for $49.99 was made it should have been $4.99

14
Feb

Posted by 70 GOAT RP SWAP


on 2/14/18 at 11:48AM

I just wanted to say thank you and let everyone know the great job you all do I'm a Csr2 addict who lost his profile trying to start another account to do game over but screwed up and lost my main account all my fault and Ryan E helped me out. You all help me keep the faith that you all have got this. Well done everyone and thanks again.. Scot Tucker you all rock

24
Dec

Posted by Anonymous


on 12/24/17 at 9:06PM

I should have received 404,000,000+ coins for royal rush. I showed in 9th place and it said collect, but did not give me my coins. I don't know how else to contact you people. Can you please correct this and give me my earned coins?

23
Dec

Posted by Derek Mccormack


on 12/23/17 at 3:53AM

I am unable to make contact with a real person , either by e mail or phone. I did put a message on Facebook. I have been asked to do an update and it just boots me out of the game. So I�m unable to update or get in to the game . FarmVille 2 country escape. I tried to opt the machine & log back in . I tried to update but no luck there either. Please getsomeone to get in touch & advise. I�ve been in this game for years and just as I�m about to finish a task it asked for me to update .

A response would be good thanks .

20
Dec

Posted by Derek Mccormack


on 12/20/17 at 11:11AM

I have been trying to contact Zynga for some time . The same number listed does not exist. I am unable to e mail either ? Trouble shooting is no help and Doesn't work. Being asked to do an update on FarmVille 2 country escape Doesn't work & just puts me in a loop. Amazing no one seems to want to help . I even went on to Facebook. No joy there either . Is there a reason why it's impossible to make contact to a human being & get some form of support , once again ?

20
Dec

Posted by Derek Mccormack


on 12/20/17 at 10:48AM

I have been trying to contact Zynga for some time . The same number listed does not exist. I am unable to e mail either ? Trouble shooting is no help and Doesn't work. Being asked to do an update on FarmVille 2 country escape Doesn't work & just puts me in a loop. Amazing no one seems to want to help . I even went on to Facebook. No joy there either . Is there a reason why it's impossible to make contact to a human being & get some form of support , once again ?

15
Dec

Posted by Sue


on 12/15/17 at 9:29AM

I have been having so many problems with playing tropic escape,,,,,all replies are not helping,,,,,I need to speak in person to someone

I am in England

15
Dec

Posted by Jennywren7750


on 12/15/17 at 5:10AM

There is a man called Adolph who is contacting women that are single like myself to play the game words with friends starts talking to them then takes them off the game to talk on hangup and gets close to them and try's to scam then out of money, his profile on Facebook is totally false he does not work for crown oil as he portrays and they are investigating now he's pinched someone else's identity. I have reported this to you but you have only blocked him off my game he has now befriended my friends and other doing the same thing and some of them will be conned out of money like I nearly was. Please can you totally remove him from the guard altogether this should not be allowed your help would be much appreciated the authorities are also looking into this man thank you Jennifer allcock

11
Dec

Posted by Anonymous


on 12/11/17 at 9:47PM

I have been playing hit it rich for a year and a half what is that about level 428 with points of 420, million. All of the sudden it took me down to level 1 with points of 3705. What happened

01
Dec

Posted by Aunt Bea 2


on 12/1/17 at 3:42PM

Hello. My name is Diane Albert. I play the game hit it rich. I have been playing for over 2 years. I needed to free up some space on my phone, so I checked to see if I had a recent back up. I did it was done at 2:26 that day. ( the reason I know the steps to take is apple walked me through it about a year or so ago) next I deleted my app . Then I went to the App Store and reinstalled the game. I am backed up by Facebook, have been for a couple of years . Being backed up is supposed to keep me from losing my progress. I have done this procedure over a dozen times and it worked fine. Once I�ve done the procedure and I go back to the game it will be on level 1 . I then go to the box that says connect to Facebook. I hit that and Facebook comes up and says I have already connected. Then it asks if I want to continue. I hit continue, and it takes me back to the game and all of my levels and points have been retrieved. This time it did nothing there is no little box in the bottom right hand corner of the game that says CONNECT TO FACEBOOK. I was on level 988 or 989. I would like to at least get my level standings back. Can you help me? I was on the phone with Apple 5 times yesterday . The last senior tech said it was a problem with the game HIT IT RICH . All I want to do is get my standings back . I have played this game for over 2 years, and have spent HUNDREDS of dollars to do so. I would appreciate it if someone at ZYNGA would get back to me on this matter. My phone . I love the game and would like to continue to play it.

24
Nov

Posted by Dan's inn


on 11/24/17 at 7:31AM

I lost my game after mandatory update.... Can't play or get my game back

22
Nov

Posted by Joanne Holmes


on 11/22/17 at 10:25AM

Hi I have spoken with Apple and they say I need to talk to you I'm in New Zealand for some reason I can't get contact by phone so here's my problem on sat 18th I put $100.00 on to my Facebook account for FarmVille 2 I wanted to buy some keys but the money was taken from my credit card $59.99 BUT I didn't receive the keys can you plez help thank you from Joanne Holmes

20
Nov

Posted by Debra L.


on 11/20/17 at 8:44AM

I updated my iPad and it says that you have not updated Words with friends so I can no longer get it on my iPad. When are you updating?

18
Nov

Posted by Sunday


on 11/18/17 at 5:49AM

Hello my name is sunday kimble and i play farmville alot. I saw save my farm and didnt think it was my farms now i cant get out of the u tube section plz help.

05
Nov

Posted by Debby


on 11/5/17 at 8:53PM

Why can I only play 20 games now?
Not so much fun anymore !
Please restore the 30 game limit
Why do you care how many games I play anyway?
Referring to Words with Friends

03
Nov

Posted by Anonymous


on 11/3/17 at 7:37PM

you need to get better security some one used my credit card on your siteb

31
Oct

Posted by Anonymous


on 10/31/17 at 7:27AM

No one is getting back to me on email. I would appreciate a response.

30
Oct

Posted by Terri Foden or Lenny the Cat


on 10/30/17 at 4:46AM

I have been trying to remedy a board situation for Words with Friends. I have sent emails but to no avail.I cannot find a number to call. Very frustrating since has been going on for quite awhile now.

29
Oct

Posted by duckybroon


on 10/29/17 at 4:32PM

Can you help me ...I would like to delete names from my "friends"list but don't know how.

21
Oct

Posted by Smokeywest


on 10/21/17 at 8:36PM

Your tech support is the worst I have ever encountered. You should be ashamed of your shoddy service.

07
Oct

Posted by Montrealmaven


on 10/7/17 at 8:40AM

This is the THIRD time I am writing for help. I have yet to hear ONE WORD back fro your support'. I am unable to play WWF because it's up to you to enable iOS 11. Can you just answer me? I pay d to play this game. Your support is non-existent. Please please reply!!!!!

06
Oct

Posted by Montrealmaven


on 10/6/17 at 3:24PM

I am deeply disappointed in ZYNGA. I sent a report earlier today & have yet to hear from a soul!!Do you not care?
I am unable to play WWF at all. A widow appears that reads iOS 11. I cannot move a thing. Please respond is some way so I know you are working on this.

Viewing Zynga customer service reviews 26 - 50 out of 762
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