Sunbeam customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Sunbeam.

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Viewing Sunbeam customer service reviews 26 - 45 out of 45
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09
Mar

Posted by Anonymous


on 3/9/16 at 9:49AM

Very disappointed in your company I bought several sets of patio furniture and extra matching pieces It was quite an investment for our 1600 sq. ft. deck I have taken special care of my investment by always taking cushions in when not in use. The cushions are in great shape but the vinyl strapping has weathered and broken. Tried to replace straps but they have a very unusual attachment. When I called customer service to ask questions, I was told that Sunbeam no longer sells outdoor furniture and there is no contact number for questions or parts. I always thought that Sunbeam was a reputable company. I guess I'm sadly mistaken. I have over 21 pieces of patio furniture that is unusable....not to mention 30+ cushions that will most likely not fit any new furniture

23
Feb

Posted by Paz


on 2/23/16 at 5:01PM

Hi I have had my Oskar appliance for quite a long time now and very happy with it. The other day, unfortunately, it went and gave up the ghost. I wondered if Sunbeam still makes them and if I could please purchase another one. I would be very appreciative if you are able to assist me.
Kind regards.

13
Feb

Posted by Anonymous


on 2/13/16 at 10:30AM

A Sunbeam Heated Blanket was given to me as a gift. While watching a movie with my son, he said," mommy what's burning, something smells like it's burning". I quickly grabbed him away from the blanket and immediately went to unplugged it. The cord was hot, immediately sparked, and made a loud poppping sound. There is NO question in what would have happened if unattended. Ignition process was in the works.
I look forward to your prompt resolution response in replacing this unit.
Thanks

08
Jan

Posted by Anonymous


on 1/8/16 at 12:42PM

In this day of throwaway appliances, it might be of interest to you that my wife and I have a T35 Sunbeam toaster that we still use every day since it was given to us as an anniversary gift in 1959. This has to be some kind of record! In any event, we love our Sunbeam toaster!

06
Jan

Posted by bevybest


on 1/6/16 at 1:26PM

I bought a 5 cup coffee machine which l love but how do l get the smell of plastic
out of it???
I have tried vinegar and baking soda but neither is working.
Bev Bondy

26
Dec

Posted by Anonymous


on 12/26/15 at 3:10PM

I ordered Ansonville 7-pc cookware because Sunbeam is a reliable, valued company. I severely burned my hand on the handle of one of the pans. How could you distribute such a danger? Although economical, the set is a hazard to users. Joanne Sockel, 2540 Soleil, Springfield, Il. Would be wise to offer a safe replacement.

03
Nov

Posted by what do you mean by screen name


on 11/3/15 at 5:58PM

I bought a electric mattress pad last week and cannot get the left hand contact to work. It just keeps 88 on the screen all the time. The right hand one works. I called to get some help and was told to take the pad off and send it back to Sunbeam. I am not going to all that work and added expense to send something back when it is your product that has a problem. This is not the first time I have had problems with Sunbeam and am getting very upset with Customer Service in not willing to give some help.





Beverly Barrett

14
Sep

Posted by Anonymous


on 9/14/15 at 2:44PM

bought four sunbeam electric blanket. thinking good brand made in china all 4 broke i told my wife to quit after buying 2nd one , but we thought others would be better. i got all the connecting plug ins also have all the reciepts. WE GIVE UP ON SUNBEAM. WELL STICK TO BIDDFORD OR OTHER BRAND AT LEAST MORE THAN 2 SEASONS. 708 203 9426 i even sent in warranty check it out

27
Aug

Posted by Anonymous


on 8/27/15 at 5:25PM

I want the telephone number of Sunbeam in Sydney Australia, I have a problem with my electric blanket

23
Jul

Posted by Anonymous


on 7/23/15 at 3:55PM

I do not have any complaint. I just wanted to let the Sunbeam Company know that I still have a working Sunbeam Mixmaster that I purchased back in 1950 or 1951. The only thing wrong with it is that I cannot get a bowl to fit it as the original bowl was broken when I moved 5 years go. But the machine still works and I used it quite frequently as I liked to bake a lot. And I still do at the age of 88. My name is Selma Loss

15
Jan

Posted by Anonymous


on 1/15/15 at 4:58PM

tring to ahold of someone at this company sucks. where are the people. I need a controller for a sunbeam heated throw. it bblinks and does not work. the blanket was purchashed 2 weeks ago at wal-mart. I was hoping for help or that this company would at least stand behind its product.

19
Dec

Posted by Janet Burke


on 12/19/14 at 6:01AM

I am attempting to order right & left beaters and a cord for a Sunbeam Mixmaster, Vista, 12 settings, model 12, V 14CWS? Can you help me.

23
Nov

Posted by Jeanine


on 11/23/14 at 9:06AM

My right beater for my Mixmaster Heritage series model # 2353 has broken,The plastic threads on it came loose.I've been searching for a replacement to no avail! There seems to be a LOT of left beaters offered but not a single right beater.WHY? Why is it so difficult to find a replacement for the right beater?This makes me wonder how many consumers are in the same position as I am! It also makes me wonder if this is a manufacturer flaw! Should I go elsewhere to buy a mixer from a different company??

15
Nov

Posted by Anonymous


on 11/15/14 at 10:10AM

I don't buy bread, but when I seen the Scripture verses on your product, well, I guess I'm going to buy your product along with my whole family. Thank you, made my day.

25
Sep

Posted by Anonymous


on 9/25/14 at 6:16PM

I am 54 years old and have ate Sunbeam Bread my entire life. What I love about your bread is how soft and smooth the bread is. But the last year even when I bye a loaf of bread while it's being put on the shelf by the driver, the bread is rough feeling and not good at all. I bye the Giant loaf. It's the best bread in the world except now u have to take a chance that it's not sorry. Sometimes I get a good loaf but the majority of the time the bread is not good at all. It's like the bread was put in a storage bin and got wet and them dried out. Is there something that can be done to get the quality of bread that used to be sold. Very unhappy.

18
Sep

Posted by Anonymous


on 9/18/14 at 8:05AM

I received a sunbeam burst of power mixer in 1976! It has whipped countless potatoes and made many,many cakes! I keep it in the original box and just made a cake with it! It is in perfect condition. I will grieve when it quits! It's like "family" to me! Kudos to you for your product!! Just wanted you to know that after 38 years, it's still being used!!! Judy Eason

07
Aug

Posted by Anonymous


on 8/7/14 at 9:24AM

I have my mother's sunbeam stand mixer with the original user's manual dated 12/25/56!!! The mixer still works! Let me know if you would like a picture of it.
Lou Miller
Wilmington, NC.

22
May

Posted by Anonymous


on 5/22/14 at 11:57PM

hi,we ordered a sunbeam water filter through groupon recently, but the water is really not tasting well ! anyone know who we can make contact with to exchange...anyone else got this problem ? thanks

01
Apr

Posted by Anonymous


on 4/1/14 at 2:22PM

I have a Sumbeam heated throw . I went to sleep started feelin really hot I woke up had a burn on my chest it really hurts think it might be gettin infected. Has anyone had this happen to them if so post it

10
Feb

Posted by Anonymous


on 2/10/14 at 11:46AM

I have a Sunbeam electric blanket on which the controls have gone haywire. All they do is blink on and off. The blanket is less than three years old. Purchased at Walmart.

Viewing Sunbeam customer service reviews 26 - 45 out of 45
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