Posted by Anonymous
all the snapper numbers that I have called so far have resulted in a monotonous circle and not being able to talk with anyone
Snapper customer service
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User Reviews
02
Feb
14
Mar
Posted by Wincede
I like to make a report for one of your employee I was there since 1:20 today the employer was on the phone for over 30 minutes she was just watching me when she finally came up to with attitude and yelling at me and my wife and she got the nerve to tell me she is not serving me you guys need get get rid of her.
19
Aug
Posted by Ronb
Mower pro plus of Neosho mo jumped all over me from a mower my sister bought,they told her the price so she bought it,they tried to get her to give them more money. Well I had taken my mower in for an oil leak, said they couldn't find one,I said it had one,they jumped all over me about it, then said we robbed them on her mower,they needed to take that up with my sis,not me.they are the worst business people I have encountered in my 73 yrs. of life. Thank you, Ron
22
Jul
01
Apr
Posted by Anonymous
I had a warranty issue with a Snapper SP 58V push mower Your customer service Rep. advised to contact Snapper Pro in Covington, Ga. (770-784-7068). I took the mower to their shop on Oct. 12, 2021 and paid a $50.00 deposit for diagnosis. Called Oct. 22, 2021 to check status and was told to give them a couple more days to see if it is repairable. Nov. 5, 2021 called and was told battery was not repairable and replacement battery is no longer available. Mike was working with Husqvarna to get warranty refund. If I hear nothing from them in a couple of weeks call back.
12-13-21, Mike says refund was approved. Waiting on Husqvarna to send payment so they can send it on to me. Be patient, the process is slow. It is now April 01, 2022 and still no refund. Please reply with your records status.
Mower purchase date May 28, 2019. Walmart purchase price $381.00
Mdl. 967947301