Sally Beauty Supply customer service

Find contact information for Sally Beauty Supply customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Sally Beauty Supply customer service news.

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Customer Service (In-Store)

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Phone: 866-234-9442

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  • Hours of Operation:
    • Mon-Fri: 8am-6pm CST
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Customer Service (Online Issues)

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Phone: 866-234-9442

  • How to reach a live person:
    • Press 1
  • Hours of Operation:
    • Mon-Fri: 8am-6pm CST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
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User Reviews

21
Oct

Posted by Anonymous


on 10/21/20 at 1:07PM

This was the worst experience I've ever had in any store. I have breathing issues after heart failure. No one was in the store. I wore a mask and a black human berated me. Then I was asked if I wanted to carry $90.00 worth of products in my arms or pay for a sack. REALLY? I swear you idiots must be from stupid California or idiot New York. Here in Texas we get the word out real quick. Boycotts are coming your way I promise. ?

14
Oct

Posted by Christine


on 10/14/20 at 5:09PM

went into Sally B.Supply in north olmsted , ohio yesterday to purchase hair color. At check out i gave my info and when asked to say yes or no if it was correct i questioned the clerk as to why the wrong address and information and that i could not say yes to 'is this correct' she had an immediate curt response that that is the way it was - and that the computer systems cannot correct this problem. My entire 5 minute experience then escalated with a customer who defended her rude initial customer service attitude and stated he was a manager at a store a few doors down and customers like me are all over and it isn't the clerks fault/ I WAS AGHAST -- I asked to speak to manager who was on break. All i can say at this time is fix your computers to have the correct customer information hire a tech company to get to the root of the problem / i have gone through a stolen identity once in my life and wrong info is not acceptable / I will not be shopping at this branch anymore / WRONG PERSON ON REGISTER - AND I HAVE 25 YEARS OF CUSTOMER SERVICE EXPERIENCE thank you

14
Aug

Posted by Marta?


on 8/14/20 at 12:39PM

Your newTanwise water foam is the bomb! Used other tan wise products before. Saw this in an ad and had to try. Very natural, no streaks and moisturizing. Love it. Just thought you'd want to know.

18
Oct

Posted by Anonymous


on 10/18/19 at 2:57PM

Hi I purchased some clippers from your store.. they came out defective and I'm not able to return them.. please help I would truly appreciate thank you

20
Sep

Posted by Anonymous


on 9/20/19 at 12:46PM

This morning I went into sally's beauty on Jefferson Avenue in Newport news,the lady there was so friendly and helpful, excellent customer service.

View all 31 Sally Beauty Supply customer service reviews »
Customer Service Ratings

Based on 100 votes.

2.9

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Hours of Operation

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Sally Beauty Supply customer service news
Sally Beauty Supply Gets a Data Makeover

The beauty retail and distribution company's vice president of loss prevention discusses how it's relying on prescriptive data to equip associates to make targeted customer recommendations at the POS. By Judith Aquino | Published 03/23/2016 in 1to1 Media.

Armed robber targeting Dollar Tree, Sally Beauty Supply stores in Phoenix

A serial armed robber is targeting Dollar Tree and Sally Beauty Supply stores in the Phoenix area. “These people have been traumatized by these robberies,” Phoenix Police Sgt. Jamie Rothschild said. The string of crimes appears to have started in July ...

Nearly $2000 worth of hair clippers stolen from Sally Beauty Supply in Costa Mesa

COSTA MESA – At least one burglar smashed a beauty supply store's window early Wednesday morning and stole $1,800 worth of hair clippers before police arrived. Costa Mesa received a call at 4:12 a.m. from an alarm company reporting an alert at Sally ...

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