Rhapsody customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Rhapsody.

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Viewing Rhapsody customer service reviews 26 - 50 out of 132
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12
Jun

Posted by Anonymous


on 6/12/16 at 7:39AM

I just signed back up with rhapsody and I was charge 3 times for my account

24
May

Posted by Anonymous


on 5/24/16 at 7:57AM

My credit card has been charged 2 months in a row for your service which I never ordered. I need to get this cancelled and my card reimbursed. I can't cancel it in line because I don't have an account.

JoAnn Rossettii

19
May

Posted by Ped


on 5/19/16 at 7:15AM

Hi. I am having the same problem like everyone else. I called SANDISK up to find out why my MP3 player is not connecting to Rhapsody. Only to be told to contact them since the problem is on your end. I tried called but the phone number is no longer in service. It's that the way RHAPSODY does business ??? Just leaves people hanging ?? This is NOT ACCEPTABLE OR PROFESSIONAL !! I'm very disappointed in RHAPSODY! PLEASE FIX !!!!!!

18
May

Posted by Themanna7


on 5/18/16 at 3:21PM

Your customer service support number is no longer in service and my service is shut off for some reason what number do I call to speak to an actual human and I need this number ASAP

18
May

Posted by Rhasody


on 5/18/16 at 12:00PM

Hello my name is Brenda Smith I am writing to you because my rhasody had stopped playing because I had changed phones and my phone broke and I am still paying 80 dollars on my phone bill. Help me out.

15
May

Posted by Anonymous


on 5/15/16 at 6:42AM

I can't enter credit card date on your app. Tried my phone and laptop

13
May

Posted by Anonymous


on 5/13/16 at 5:19PM

Help.. I am suppose to get your service free with T Mobile. How can we do that. Cindy Rivendell

11
May

Posted by Anonymous


on 5/11/16 at 9:34AM

I have email won't go thru tried calling only busy too busy to help me my music won't play the title of recored music is there pic icon black only loading not ever playing its nogood Teresa sechrist can't fix it take it back today

11
May

Posted by Rhapsody


on 5/11/16 at 6:52AM

I have tried to contact you all by phone. I cancel my account with you all because I will not deal with a company I can't contact by phone. You all are rip offs that's my believe. If you all take money from my account I will get a attorney on rhapsoda. Contact me if no answer just leave a message. I will get back to you shortly.



Thank you



Miss Cecelia honeycutt

04
May

Posted by Anonymous


on 5/4/16 at 7:40AM

I can't sign in to my account and I pay 9.99 a month when I go to the website it says no payment

29
Apr

Posted by Anonymous


on 4/29/16 at 7:51PM

Hi. I was wondering when you were going to have the "Lemonade" album by Beyoncé and "Views" by Drake. Also, I was asking before if you can please add "Theif in the Night" by Young Thug. Please inform me when you will. Thankyou

25
Mar

Posted by Anonymous


on 3/25/16 at 4:04PM

You have not link for customers to update their accounts. Your customer service phone number does not work.

19
Apr

Posted by Anonymous


on 4/19/15 at 11:36AM

I hit a button in settings and I can't get on my music no more. need help.

18
Apr

Posted by 123456


on 4/18/15 at 11:32AM

I recieved a second ten dollar bill on my account taking it to 20$ i never ordered. A second account. I would like it removed from my account or i will be forced to cancel my account. I hope we can resolve this matter. My number my name is david niemiec.

15
Apr

Posted by tomforce34


on 4/15/15 at 7:42PM

I'm anxious to listen to one of the new releases this week by Calexico. Every time I click on it the album fails to play. Everything else on Rhapsody and in my music files plays normally. Is it something at your end?

14
Apr

Posted by Anonymous


on 4/14/15 at 7:40AM

Your website says 6am PT, yet you aren't open until 8 PT. Par for the course.

07
Apr

Posted by Anonymous


on 4/7/15 at 5:41PM

installed rhapsodt on another device last thing worked pertfect today would not reconize my email should be the one but there [email protected] or all wit the pssworg wells123 goodluck

19
Feb

Posted by Michael


on 2/19/15 at 8:13AM

This is Mr. Michael and Ms. Shirley Batiste we would like if you stop taking money out of our account chase bank
I have given as a trial of 30 days or 90 if you would've been interested you're going to keep taking out was not interested I didn't know how to get in touch with Yall until hopefully right now

06
Feb

Posted by Anonymous


on 2/6/15 at 8:00AM

Y'all Charged me four times and it still don't work I want my money back please

02
Feb

Posted by Anonymous


on 2/2/15 at 6:15PM

The page http://www.contacthelp.com/Rhapsody/customer-service says you are open until 6:00pm. When I called at 5:05 pm Pacific time, the recording said you are open until 5 pm. Why don't you change your website?

01
Jan

Posted by Anonymous


on 1/1/15 at 9:25PM

New software for Windows will not access download folder then software crashes. Your chat link is blocked by Threat Track Security's Vipre Internet Security as a harmful website. I have been a customer for 4 or 5 years and have been paying you $14.95 per month. I am busy during the day and this lack of support is totally and completely unacceptable. Today I discovered you lowered the price for premium access to $10.00 but never adjusted my billing--serious ethics breach and deceptive trade practice.

15
Dec

Posted by TJP


on 12/15/14 at 3:51PM

Your customer service SUCKS!!!!!! I have spent the better part of 6 hours trying to resolve an issue but cannot get through to anyone. I have been disconnected 8 times after a long wait.
Might be switching to I-tunes soon

01
Nov

Posted by Tasha


on 11/1/14 at 2:55PM

My boyfriend cancelled his account months ago and you people are still charging him!!! Cancel his account now and refund him back to when he cancelled it!!! This is why you people have a lawsuit against you right now!!

13
Oct

Posted by Anonymous


on 10/13/14 at 8:06AM

Dear Sirs,

I have had an account with you folks for some time

and I love your service! However I just had to replace my harddrive. How do

I switch my account to the new harddrive?

Thank you for years of great service!

Respectfully:

Ray Downs

05
Oct

Posted by Anonymous


on 10/5/14 at 2:06PM

I've been a rhapsody customer for year, currently it's telling to update my billing info witch I have but it keeps kicking my device off, but it's not kicking another device off on the same account

Viewing Rhapsody customer service reviews 26 - 50 out of 132
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