Find the latest Qantas news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Two gay dads have thanked Qantas boss Alan Joyce for lobbying the Prime Minister on marriage equality. Sydney couple Sean and Chris, who on Instagram say their family comprises “two fathers, two sons, and a fur child,” posted a photo of themselves ...
Avec son emblématique kangourou blanc sur fond rouge semblant s'envoler, Qantas Airways compte parmi les compagnies aériennes les plus connues et les plus réputées au monde. S'appuyant sur une réputation d'excellence inégalée en termes de ...
“Serious wow factor” is how Qantas boss Alan Joyce described the just-unveiled premium economy seats on its new Dreamliner fleet. ADVERTISEMENT. And these could be the seats that eliminate a lot of known triggers of passenger air rage. The seats will ...
Qantas CEO Alan Joyce discusses the airline's earnings and performance, and talks about the cost of fuel and Customer Service. He speaks on "Bloomberg Daybreak: Asia." (Source: Bloomberg). Terms of Service · Trademarks Privacy Policy ©2018 ...
NETFLIX will be offered to passengers travelling on Qantas flights as part of the Australian airline's high speed WiFi service. By Claudia Cuskelly. PUBLISHED: 13:20, Wed, Feb 15, 2017 | UPDATED: 13:25, Wed, Feb 15, 2017. 0. Play Video. Play. Mute. 0 ...
Future of air travel won't include jumbo jets or A380s, says Boeing. Contains: This article contains a photo gallery. Despite recent bad publicity, United still has a few things to learn about Customer Service ... USA. Contains: Adelaide ...
Learning from customer interactions and conversations, Qantas' new Artificial Intelligence backed service will become more user friendly and effective over time, making it an increasingly powerful Customer Service tool for the airline. Throughout 2017 ...
Qantas and Jetstar Asia are expanding their codeshare arrangements, offering customers more choice and greater frequencies across the Qantas Group Network in Asia. Effective immediately, Qantas code will be available on a further 142 services operated ...
The Obama Administration's decision to block Qantas' application for antitrust immunity with American came as a surprise to most observers. The Trump administration's Department of Transportation would normally be likely will rule otherwise. But this ...
On Friday, Qantas unveiled its brand new $30 million hangar at Los Angeles International Airport (LAX). The hangar was designed specifically to be able to handle the world's largest passenger aircraft, the Airbus A380. The hangar is 613,543 square feet ...
Qantas will cut the number of frequent flyer points and status credits that travellers can earn on some American Airlines flights from this week. The move is a strategic play in the airlines' renewed push to seek US Department of Transportation ...
... Emotionless chatbots are taking over Customer Service — and it's bad news · What earthquake science can tell us about North Korea's nuclear test · Interest rates are falling in the worst way for the RBA · When did executive 'bonuses' become ...
Jan 28, 2017: Qantas has invested more than $30 million in its new engineering facility at Los Angeles International Airport. It is one of the largest commercial hangars in North America and the first specifically designed to accommodate the Airbus A380.
Qantas debuted its new engineering facility at Los Angeles International Airport on Friday, which is designed to accommodate the Airbus A380 aircraft. The $30-million hangar—one of the largest in North America—has two aircraft parking pads, a spare ...
Qantas has briefly grounded 10 Bombardier Q400 planes after missing a routine inspection, which led to flight cancellations. The airline's regional unit, QantasLink, cancelled a number of flights on Tuesday to resolve a "maintenance administration ...
The best thing about flying is the unlimited amount of movies you can watch on demand (- oh and obviously those pretzels too). So we don't blame this angry passenger who's apparently taking action against Qantas airlines after his in-flight ...
Mr Ivanovic told VCAT that he had experienced a number of issues with Qantas Customer Service in his travels that were "dismissed out of hand" and that he had "had a gutful". VCAT member Mr Warren dismissed the second claim, agreeing with the decision ...
With United bringing greater competition by offering a nonstop USA service from Melbourne, Qantas increased its proposition and market share. Virgin Australia resumes Melbourne-Los Angeles in 2017, further growing the nonstop Melbourne-Los Angeles ...
Qantas made a splash on Sunday by announcing it would use its Boeing 787 Dreamliners to start the first-ever nonstop service between Australia and Europe in March 2018. Before that, however, the Australian carrier's new Dreamliners will make their ...
Qantas Airways Ltd. plans the first direct flights between Australia and Europe, using Boeing Co.'s Dreamliner to turn what was once a multi-day trip into 17 hours. Australia's national carrier will start regular non-stop flights between Perth and ...
The Australian airline Qantas has announced the world's third-longest passenger flight with the launch of a non-stop trip between Perth and London, beginning in March 2018. The 9,000-mile flight, which is expected to take about 17 hours and run 14 ...
The plan to expand the partnership between Qantas and American Airlines to dominate skies over the Pacific Ocean is on the brink of collapse, after the US Department of Transportation tentatively denied their application over fears of anti-competitive ...
“Additionally, many public benefits from Customer Service coordination could be obtained through traditional arms-length cooperation such as codesharing. “Based upon these tentative findings, the Department proposes to disapprove the alliance ...
Qantas unveiled the interiors for its new Boeing 787 Dreamliners, along with a redesign for the iconic Flying Kangaroo, on Thursday at a ceremony at Sydney Airport. The airline, which will receive its first 787-9 in October 2017, showed off the seat ...
Airbnb has teamed up with an airline in a world-first partnership to reward customers. Australia's national carrier Qantas has recognised the soaring popularity of host accommodation. Qantas Frequent Flyer members will have the opportunity to earn ...
Qantas Frequent Flyer members can now earn Qantas Points when they book an Airbnb accommodation through the airline's website. Qantas says the partnership represents the first time Airbnb has worked with an airline to allow travellers to earn frequent ...
This year, they will be joined by Qantas and QantasLink cabin crew who will swap their silver wing badges for pink, Customer Service agents in airports and lounges will wear pink ribbons and ground crew will wear pink caps. Qantas Airways Limited is ...
FILE - In this Tuesday, Sept. 13, 2016 file photo, a Qantas jet taxis on the runway at Sydney Airport in Sydney, Australia. Around 100 passengers on board a Qantas regional jet in Australia were evacuated via the plane's emergency slides upon landing ...
More than 100 Qantas passengers have been evacuated using emergency slides at Perth airport after a pilot noticed fumes in the cockpit. The F100 flight QF 1623 from the mining town of Newman to Perth was carrying 97 passengers and five crew. The pilot ...
A Qantas plane carrying 102 passengers has been evacuated after landing at Perth Airport, officials have confirmed. Qantas Link aircraft QF 1623 travelling from Newman to Perth was evacuated shortly after landing at Perth Airport around 11.36am. The ...
Qantas (QF, Sydney Kingsford Smith) is studying the possibility of introducing ultra-longhaul flights from Australia to Europe. Speaking to Airline Ratings, Chief Executive Officer (CEO) Alan Joyce said the expansion would come following the arrival of ...
Qantas passengers are well and truly fed up with the airline after experiencing payment glitches and Customer Service issues. Some passengers who used Mastercard or Visa to pay for flights were charged at least twice when they booked with Jetstar and ...
This year, they will be joined by Qantas and QantasLink cabin crew who will swap their silver wing badges for pink, Customer Service agents in our airports and lounges will wear pink ribbons and ground crew will wear pink caps. “With more of our team ...
Australia's Qantas set a new bar over the weekend, going to serious lengths to deliver a new ice cream to an Australian living in New York City. That Aussie, named Adam, asked Qantas on Twitter for Gaynettos, a dessert hybrid of Golden Gaytimes and ...
Babcock International has been awarded a five-year contract to support Qantas' ground support equipment (GSE) fleet at 60 locations across Australia. The agreement, which includes an option for a further two years, streamlines the management of the ...
Qantas Airways Ltd. posted a record full-year profit of 1.53 billion Australian dollars ($1.1 billion) on Wednesday, after undergoing a cost-saving restructuring amid steep losses just two years ago. The Associated Press. LinkedIn · Google+ · Pinterest ...
Qantas is set to receive its first delivery of Boeing 787 Dreamliners next year and the airline has big plans for its new planes. At an aviation conference in Brisbane last week, Qantas CEO Alan Joyce said that the airline is considering using its new ...
An Airbus SAS A380 aircraft operated by Qantas Airways Ltd. takes off at Sydney Airport in Sydney, Australia, on Wednesday, Aug. 27, 2014. Qantas, Australia's largest carrier, is scheduled to report full-year results on Aug. 28. Photographer: Brendon ...
“This will appeal to our high growth markets of China and South East Asia, as well as Japan, Germany and the USA. This gives Qantas a very comprehensive network through Christchurch, which is already experiencing a twenty per cent increase in ...
Forget fiddling with in-flight entertainment, when you can have a free wine tasting at 30,000 feet. If you've never heard of the Sommelier in the Sky programme, don't worry because you're not the only one - it's a little-known luxury that Australian ...
That's why Qantas, Australia's national carrier and official airline of the Australian Olympic Team, is providing passengers with limited edition Olympic-themed pajamas. From July 22 to Sept. 18, passengers in business class on the Los Angeles, San ...
A QANTAS 747-400 parked at Sydney's Kingsford Smith International Airport. Note the Sydney skyline in the background! (Photo: Chris McGinnis). In April I took a dive to the land down under on a big QANTAS 747-400 in business class on its recently ...
Qantas will no longer transfer travellers' checked luggage onto connecting flights with Oneworld partner airlines from September 1st if that connecting flight has been made under a seperate booking. The decision follows a contentious move by Oneworld ...
Qantas Airways Ltd. could be China's next investment target after conglomerates from the country bought stakes in the Australian carrier's closest domestic rival, Credit Suisse Group AG said. Separate investments in Virgin Australia Holdings Ltd. by ...
Qantas, which holds cargo traffic rights from the China to US and currently has about five per cent of that market, said the midweek service suited deliveries of electronics, e-commerce and general cargo into the USA from China. Further, the service to ...
Effective May 24, 2016 Qantas Frequent Flyers can also redeem Qantas Points on Qantas code-share flights operated by WestJet, giving Qantas Frequent Flyers access to numerous WestJet destinations throughout Canada and the USA when connecting to or from ...
264Readers. The truth about flying Jetstar business. 184Readers. Jetstar free flights: What you need to know. 171Readers. Tigerair Customer Service: Number one complaint with airline... 102Readers. Harry Potter fans walking 'Hogwarts Express' train ...
The Australia-based Qantas airline delayed a flight leaving Melbourne for two hours over the weekend when a passenger noticed a Wi-Fi hotspot called "Mobile Detonation Device" after boarding. After the crew notified him of the hotspot name, the captain ...
When Qantas A330 Captain Debbie Slade joined the airline 27 years ago as one of its first female pilots, little thought was given to uniforms for women. "We had to wear flight attendant trousers, boys' shirts and boys' hats," she recalls. "It was ...
Update (27/07): App is now live in Google Play. For the first 50,000 users there's 150 bonus Frequent Flyer points. In March, Qantas launched a new health insurance service, called Qantas Assure, with the aim of getting their customers moving. Qantas ...
