Publix customer service

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Customer Service

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  • Hours of Operation:
    • Mon-Fri: 8am-7pm ET
      Sat: 9am-4pm ET
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User Reviews

Posted by Anonymous


I am elated that Publix will be opening in Johnson City, Tennessee on June 16, 2021. I am a costumer of Publix for many years. My husband worked for the Space Center for 46 years. Our first Publix was in Cocoa, Florida, Byrd Plaza Shopping Center, where our daughter was Miss Byrd Plaza in 1971. Both our children, Kent and April worked for Publix's in their high school and college years. We retired and moved "back home " to Tennessee 16 years ago and were without our Publix stores. Publix, their excellent stores and many beautiful people that were employed there were always missed. My daughter occasional drove me to the Greenville store. We now have 3 generations of Banks girls are so excited for your grand opening. At 82, I will be so blessed to drive only 15 miles "Where shopping is a pleasure." I would be like a kid in a candy to be the first person in your new store I have waited 16 years for. Thank you for your many years of pleasure shopping and the ones to come in Johnson City, Tennessee. Margaret Banks

Posted by CHRISTINA


I have been to Publixs everyday for 2 weeks, I love your storm res but I have yet to be able to find any coupon slips, ie: gummies, please help me, the manager says I can not use your LU# the store continues to say they are not getting them please help. Also the best meal coupons have not been in our stores in months please help me.

Posted by Anonymous


The Publix on Gateway in Boynton Beach is the best Publix I have ever been in! Each and every person is kind, helpful, and friendly! I come from Lake Worth , just to go to this store! Lucky, is one of the managers, I think, he is so nice! Whatever these managers of this store are doing, it's great, you have an amazing group of workers! The shelves are always filled, food is fresh, in every department someone is always working hard!

Posted by Anonymous


Thank you Justin Sheehan for your great service at Store#1083 Tuscaloosa, Al.Keep up the good work.

Posted by Anonymous


We discovered at 11:00 am our daughters wedding cake was not ready by the baker. We contacted Teresa Cheatham baker at Pell City Publix store 1391 and she made the cake and had it delivered to feed over 100 people by 4:00 along with 3 other additional cakes. People commented it was the freshest cake they ever ate. Go figure it had just come out of the oven. Teresa saved the day.

Customer Service Ratings

Based on 75 votes.

3.1

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

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Publix customer service news

Publix's first GreenWise 2.0 opens in October and it seems similar to Lucky's Market

This is not your normal Publix, but it looks like it won't be your normal GreenWise Market, either. As the Lakeland-based chain prepares to open a new GreenWise stand-alone location for the first time in a decade next month, more details are trickling ...


Baggers, cashiers soon can grow beards at Publix

ORLANDO — The faces of baggers, cashiers and stockers at a Florida-based grocery chain may look slightly different in the near future. That's because Publix said Friday that it would start allowing workers to grow beards and other facial hair ...


No time to clip coupons? How to save without them at Publix, Winn-Dixie, Aldi the week of Sept. 6-12

Not every week is an amazing coupon week, but that doesn't mean you can't still save your dollars. Sometimes the deals are lackluster, or there aren't as many coupon circulars floating around. This post-Labor Day weekend seems a little dry on the ...

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