Piggly Wiggly customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Piggly Wiggly.

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Viewing Piggly Wiggly customer service reviews 26 - 47 out of 47
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28
Sep

Posted by Anonymous


on 9/28/17 at 11:54AM

Hello my name is Corey L. Jacobs and I just recently worked WTH your branch in Monroe Wisconsin. Your store manager there has no knowledge of anything a store manager should have knowledge of. He is very unprofessional and most of his employees get bad vibes from him because he handles situations in a very creepy way. The guy doesn't know how to be a strong leader. I used to be a supervisor at a factory and if I handled situations like he does I would be fired and the company would be out a lot of money do to haresment lawsuits. They guy is never there even when he is you hardly ever see him unless he's yelling at employees in front of other employees or customers.Dan is just letting your business just sit there in idle, if I were in his shoes I would be there bright and early helping in any way possible due to call offs and general work load I would be there to help and guide. A store manager is supposed be be more than a person who manages. Let me carry the torch and I could help turn around this franchise and make working less stressful and more fun to work. Help me help you.

26
Jul

Posted by Anonymous


on 7/26/17 at 8:33AM

I Am 87 Years Old And Live In Sky Valley Georgia... Our Closest Grocery Store Is The Piggly Wiggly Store In Dillard Georgia... Well As I Said There Are A Lot Of Old And Retired Folks Around Here And We Would Like Some Smaller Carts To Use When Shopping .. I Am Sure That Should Not Be A Problem To Your Company... Even Walmart Has Smaller Carts And What A Joy.. We Do Not Need Many Here But Maybe 5... Help Ingles Has Smaller Carts Also.. In Fact Every Grocery Store Now Has This Perk ..except Pw In Dillard Thanks Jackie Bell

06
May

Posted by Greyhound92815


on 5/6/17 at 10:48AM

To whom it may concern, I'm writing today to express my concern in our local store open. My local store is in Muldrow, OK. Last week it was reported that it was closing. May people in this small town depend on this store, because it is local, not far to travel from their homes, and great friendly atmosphere. I would hope you would keep this store open. It is a critical part of this town for many. Senior citizens in this town depend on it for short distance,cost effective, and just a great store. Please consider keeping this store open.

07
Jan

Posted by Anroid


on 1/7/17 at 4:22AM

I have been using Piggly Wiggly on 13th street for my grocery shopping needs so on new year morning me my daughter and grandbaby with grocery shopping early that morning and I goes to the counter and leave and get a toamtoe and return back leave my grandbaby stand there the cashier Anntionnque is excuss my grandbaby stealing in front of the store manager Tim I check her pocket it was nothing I was so devasted because I been shopping there for 2 years since I move in the area and to have a cashier to come in off the street and excuss my grandbaby of stealing was the worst day of my life there after I never did get apolize are anything what I got when I return the cashier looks at me and roll her eyes and talk to other cashier and make fun of me I talk to the store manager he say she can look how she want to not realizing this girl is a liar and I spend my hard earn money just to get assauth by her and him is very poor buisness in his part and her part ...

18
Nov

Posted by Cecil l Keeling


on 11/18/16 at 12:33PM

shopped at norfolk va store.worse service ever.after asking cashier could I play va state lottery she directed me to customer service,I waited 10 minutes before being told Customer service is closed.if so then I would like to know why it's not posted.

30
Jul

Posted by Anonymous


on 7/30/16 at 7:24PM

I have been a customer @the Pig for 7yrs at the s108th store.The younger cashiers were on the floor today.I proceed to pay for purchases when after Michell,the cashier says how YA doing,the next thing that comes from his mouth is: FOOD STAMPS?I could not believe my ears.Yes,i'm Black.Yes I have an EBt card But I found his approach so Out of Order.By the way I did not intend on using my card.Some employees need to check their people skills.

11
Jul

Posted by Deborah


on 7/11/16 at 4:19PM

The. Belvedere. Community. is. upset. Piggy. Wiggly. is closing. On. West. Beltline. Blvd this. is. a. great. loss.Do. you know. if. we. will. get. another. grocery. store. at. this. Location?????? Please.reply !!!!!!

07
Jul

Posted by cynthia


on 7/7/16 at 7:08AM

I was visting in Andrews South Carolina for the 4of july weekend with family a employee bt the name of Verónica Mccray was very very Rude and Disrepectful i told she is like that with everyone ! customers were leaving the Store i find that unexceptable behavior

05
Jul

Posted by Andrew


on 7/5/16 at 6:08PM

I went at 10 mins till 9 and the doors were closed. You would think that every dollar a company could make would be valuable. If the employees weren't so eager to get out of there in a hurry we would of got our kids milk for the night

28
Jun

Posted by Anonymous


on 6/28/16 at 4:23PM

I was shopping in my local Piggly Wiggly today in Beaufort, NC and witnessed an employee acting very, very nasty to a delivery guy. I was in shock at the way she spoke to this gentleman. I did not catch the entire conversation. It is possible that he provoked her, however, during the part that I did catch she was extremely rude and he didn't say anything back to her. This was very inappropriate behavior for an employee, especially in front of customers. I had my kids with me. If this is the kind of behavior that their employees will continue to have then I will surely take my business elsewhere and i'm sure my friends and family will as well.

06
Jun

Posted by Jules


on 6/6/16 at 6:36AM

The store in Calhoun City, MS is horrible! Sadly is THE ONLY grocery store in our small town so many people have no choice but to shop there. There prices are much higher than stores in neighboring cities. While the store is very clean (it's a new building) the customer service is definitely lacking. I went in Sunday night 19 minutes before closing. I needed less than 10 items & would have been in & out before they closed. Except, before I could make it down the first aisle, they turned ALL the ughts out except for lights in cases with doors (milk/produce/frozen foods). Then the child of someone who works there followed me around saying "we are closing, that's why the lights are off!" He continued to follow me around making those comments until I left. It took me much longer to find my items bc I couldn't see. There are no windows at the back & one side of the store so it was very dark. I knocked over part of a display bc I couldn't see. I could have easily fallen or tripped & hurt myself with the lights out like that.

I've worked in the grocery business & I know that 30 minutes before closing that everyone is tired & ready to go home. But sometimes people can't help that they need things last minute & as I said, I would've been out before they closed.

This store also won't order things they don't typically keep in stock. For instance, I use a certain brand of beef stock for seasoning. I've repeatedly asked if they could order it & they say they will but then don't. Or they say they can't. It really just depends on who you ask. The cashiers are not friendly. In fact, nobody at the store is friendly!

I will start driving the extra 15-20 miles to the next town to shop from now on. But it upsets me to know that our wonderful town has many elderly people that don't have the luxury of being able to do so. This Piggly Wiggly takes advantage of the fact they're the ONLY grocer in town & it's disgusting! I would think as a corporation that Piggly Wiggly would want more of their stores. I would think they'd want to promote a great community image. But this store falls very short of such a goal! Until this store changes hands or improves drastically, I will no longer take my business there & will encourage all friends & family to move their business elsewhere also.

06
Jun

Posted by Anonymous


on 6/6/16 at 3:03AM

Calhoun City, MS is having MAJOR problems with the Piggly Wiggly there. Investigations should be made immediately!!!!! All I see on social media is horrible customer service. Cussing customers for walking in close to closing time, turning lights off while customers are still there, following customers around chanting that's its closing time, and too much more to list. Horrible horrible horrible! My cousin knocked a display over because the lights were turned off and she couldn't see. Y'all better act fast. The local people are driving elsewhere to shop.

29
Apr

Posted by Anonymous


on 4/29/16 at 12:25PM

I have shopped at this particular Piggly Wiggly several times actually I go there at least 2 times a week and sometimes more specific location is 3100 Washington Road East Point Georgia 30344 today I was in the store shopping as I normally do I do find the store clean however I had to use the restroom I asked two people they stopped person and the cashier at the front I was told they don't have restrooms for the customers I said Thank you and made my purchase and left I called the corporate office I was told each store is owned independently to call the location I did and I spoke to the store manager at the East Point location located at 3100 Washington Road the manager of that store said the restrooms was upstairs and they just don't let customers use it I asked them why don't you have a son he said because this is a privately owned store he does not have to do that I find that very disturbing as a public business.

24
Mar

Posted by Anonymous


on 3/24/16 at 1:15PM

I am Rhonda Salazar I worked for the Homer Louisiana store. I no longer work for them..I DO NOT wish to contact the store for personal reasons. Could you please give me the personal Dept email or phone number. I have not received my paycheck for March 2 3 4 ..Please ASAP Thank you

24
Mar

Posted by Anonymous


on 3/24/16 at 12:49PM

I Rhonda Salazar have not received my paycheck for working March 2 3 4 ..I worked at the Homer La..Piggly Wiggly...I no longer work for them...I would appreciated if you could ASAP.. my email is ..I do not wish to contact the store...my address is Thank you...

24
Mar

Posted by Anonymous


on 3/24/16 at 12:34PM

I Rhonda Salazar worked at the Piggly Wiggly store of Homer Louisiana.. I no longer work for them..I have not received my paycheck for March 2 3 4 that I worked.. I dont know why they havent mailed it to me.. they have my address..please ASAP

10
Feb

Posted by Mary


on 2/10/16 at 1:33PM

The cashiers at the Durand store can not even do simple math. For example 5+5=10 or 17-13=4. Try doing a rain check and the cashier need a manager to fill out the form that the store supplies because the cashier can not do simple math even WITH a calculator. When Piggly Wiggly hires the cashiers this should be something that they go over in training. The female managers are just as bad. One even went to look up the price in a current ad (not on sale in the current ad) when the rain check was dated back in February. This store needs training bad

21
Jan

Posted by Anonymous


on 1/21/16 at 6:36PM

I have been a Piggly Wiggly customer for years, and have never had a concern until today. After placing my groceries on the checkout area, the clerk looked at me and said, "Move you items down here to me, this is broken and I can not move them down" I smiled and said "I will be happy to". That was the only comment she made to me during the entire time I was there. She was texting on her phone, and I had to wait on her so that I could slide my card. She stopped texting long enough to allow me to slide my card. My receipt only showed the amount spent on my card and nothing was itemized. I had purchased items for myself and someone else, so I really needed an itemized receipt. I am an RN, and have always been professional, courteous, and used my customer skills. Today, I felt that her texting was far more important than my shopping experience there. In my opinion, the customer is your number one reason for being there, and texting should be done on your own time, and not the employers time. Thanks for allowing me to vent. My children say that I am old fashion and have old fashion values. I tell them, "Thank God I am still old fashion.

14
Dec

Posted by SonyaE


on 12/14/15 at 10:13PM

I had went grocery shopping to Piggly Wiggly in St Paul NC on Friday and I had brought a family pack of bacon. The next day I get home and the bacon is rotten. I called the store. They stated they couldn't hear me so I drove from Lumberton to St.Paul. the guy in the meat dept spoke to his worker station. I didn't have my receipt the refuse to give me a another pack of bacon. The guy in the meat dept lie to the manager saying it wasnt in the org bag. He lie it was in the org bag and in two piggly wiggly bags.

20
Oct

Posted by Anonymous


on 10/20/15 at 3:19PM

Sunday night I looked up weekly specials from Oct.14-20th. The ad is still on the web site now and at the bottom of the page it said Oct. 7-13th. I thought maybe you were having the same ads this week also. I drove 40 miles from Oak Island N.C. to shop and when I got their I ask one of the workers why the squash was not on sale. He went and got the manager and he brought another ad out and told me that it was the week before and I told him it was online and he could look it up.I don't think he believed me but it is still online and I put the correct dates in.There was a big ad still in the store up front and he pointed out the date at the bottom.That was poor management and if you don't appreciate my business you won't be bothered with my business anymore.Lots of people will read this feed back too.

17
Aug

Posted by Anonymous


on 8/17/15 at 9:11AM

This store has an offensive odor that permeates the entire store. It is located at hico, west virgiNia.

19
Nov

Posted by Anonymous


on 11/19/14 at 1:49PM

I was at one of your stores and found a ham miss price so I ask an employee if I get it at the price and they said yes i then someone from meat came up and pulled it out of my hand and said that thy coulnot sell it to me so I ask to talk to the store manger and I guess he own the store and company and he told me it was a mistake and would not sell it to me after he touch me with asking

Viewing Piggly Wiggly customer service reviews 26 - 47 out of 47
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