Read the reviews below to see the experience other people have had when dealing with customer service from Match.com.
My name is Doug Washabau a member of Match.com. I RECEIVED A Email from Match stating I changed my contacts. I never did this. Now I can't get on match. My original e-mail is [email protected] you changed it to. Also my login was changed to looking4unow65. Please call me ,I can't send you a text because I can't get on your service!
For some reason My account was stopped. [email protected]. Don't know why. Was thinking on joining this site. So looked to see if there was some people on this site was all. Please unblock me so I can decide to join or not. Thank you
My name is Mike Scmid my g mail is as follows
I am wondering why I no longer have the ability to go online or the app itself I am blocked by you and I'm wondering what the problem is as I have done nothing I am aware of to be blocked so please can someone tell me what is going on here or what I supposedly did to be blocked on thus site
Thank You
Cannot contact Customer Support for billing issues - the Customer Support email is not available to subscribers.
The webform does NOT submit to an email address. Instead, it is a decoy form that redirects a user to call Support Line that does not answer.
In essence, there is no support by email or phone.
i only get one month a couple days ago for 1 month u had it priced at about 29.00 for 1 month now i get on and i see u had the priced go up i was going to but since u had the priced go up i will not get a membership i will just wait until u have promotions and drop the price back, then i will decide,, then
I am absolutely at a loss for words on the way I was treated from this customer service rep that I called for help regarding an auto renewal of $107 taken out of my account. I never agreed or was aware of such an amount. I was set up for paying $40 for 3 months which is fair and affordable. I rarely use this and have not had any success because I don't really use it. I asked for help in getting a refund. when I first called. I was hung up on after my account was pulled up because I believe he didnt want to talk about my situation. I called back and the second person I talked to (Carl I believe) told me pretty much No that my account will not be refunded. I asked to speak with a supervisor 4 times after asking if he was. He refused to transfer me to a supervisor when I asked him to. Then told me he was disconnecting this call. I was very polite and hoping for some help. This kind of service is unbelievable to me. I will be contacting my bank now and filing a claim! How dare you as a company treat people like this and steal from them. Shame on you!!! I just want my money back and will never use Match again
