Harris Teeter customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Harris Teeter.

Posted by Anonymous


I was issued a rain check for Tide Pods 16-count 2 for $9 at Harris Teeter store number 363 .I am down at store number 365 and they're stating that they don't accept photocopies of rain checks. you could clearly see that this was hand written on this rain check

I called corporate who called the store to confirm that they have ran out of rain checks during that period so the store ended up honoring it, however my entire lunch break is gone because they called me a liar in front of several customers. what type of customer service is that? If i didnt have my smart phone with me i would have been screwed.If you guys want me to do business with you ever again I suggest that you send out some type of apology letter and a gift card because this is not right . You could pull up my Vic card and my personal information buy telephone number thank you I am beyond livid and I am about to go on Facebook unless someone resolves

Posted by Anonymous


harrassed by the central avenue sekg check out supervisor tonight in front of other customers who are my neighbors
i went to the store manager, Adrian who of course was not in...
if I am approached by this employee again, (Lorenzo) i am standing my ground and calling 911 NOT store security...
if you continue to hire street thugs to operate your business this is exactly what you can expect.

Posted by Sarah


Very unhappy and upset with the new vendor you are using for your floral department at your Stone Ridge, VA location. The prices are now crazy high, and I now will be shopping at Wegman's or Giant. I have purchased flowers every week for the weekend, over the past 3 years and now will stop, giving you my average business of $100 - $200 per week for groceries and flowers. I don't know why you switched to Life Indulgences as your vendor, but I must say they seem to be much higher than what I was paying just last week, and consequently I am not a satisfied customers.

Posted by Rosie 60


The store on Carolina Beach Rd. Wilmington DOES NOT live up to it's commercials.Customer in distress, cashiers tried to comfort her,one cashier got manager out of office, he was very irritated, other manager ignored her totally. Told cashiers that they were to get to their registers.Then both managers let her stand there at her cart,not offering her a seat,water,or a tissue for here sweating face. This incident happened on Oct. 5,got to get that hurricane shopping money! I am in Health care, I could tell from a distance she was in distress. After I checked out,I went to where they left her standing, she was on oxygen, gave her a tissue to wipe her face,she was very tense. She had been in the restroom had a panic attack because bathroom had no air conditioning, very small, no air stirring.I stayed with her for awhile massaged her shoulders and got her comfortable, no help from staff! PANIC ATTACKS ARE SERIOUS! very disappointed with the staff. Eventually she got to her car, no help from staff, just ignored her! Gee, What great customer service! Shame on all of them!!!

Posted by Christos


Don't try using the Amazon Chase Credit Card Cash Back for 2% for prescriptions at the pharmacy because it doesn't work!
The pharmacy is not coded as a pharmacy only as a grocery store!
So, you only get 1% cash back !

Posted by Quake


The Haris Teeter on Stonecrest has some of the worst Managers I've ever seen. By worst, I mean unprofessional and lacking job morals and work ethic. When I go to shop anywhere, I look at many factors (customer service, cleanliness, etc) and I also look to see how employees treat one another. When I see employees (managers) using their positions to be unprofessional towards other employees, I let my feet do the walking and simply go spend my money elsewhere and in groceries I spend several hundred dollars per month. I predict other customers will do the same if that type behavior continues to go unaddressed and not properly and promptly corrected.

Posted by Anonymous


Today at about 12pm I was at Harris teeter on hoadly road Woodbridge va.Robin Porch store manager, when I left the store there was a employee smoking a cigarette right at the front door of the store, how nasty it smelled ,I do not know your policy for this type of thing but seems to me you would get one.as I passed the girl I could see her name was Lori , she was wearing a hair net so I assumed she worked in one of your food areas,I guess because I was looking at her to get her name she felt like she could look at me in a not very pleasant way, if I have to walk through second hand smoke to get groceries then I will not be going back to that store.

Posted by Anonymous


The men's bathroom at your store in Weddington is nasty and looks like it has not been cleaned all day. When I told the only employee in the front of the store she said it has been a busy night. I understand about being busy, what I don't understand is her attitude. All I wanted to do was let her know it needed attention. You want to know why I am starting to go to Publix more often even though I pass 2 of yor stores on the the way, attitude. Friendliness, cleanliness. You are slowly losing a customer..

Posted by Anonymous


I am very pleased with the customer service at Harris Teeter located on Creedmoor Rd in Raleigh NC at Stonehenge Shopping Center. The manager Mike is always available to help and always has a friendly greeting and smile on his face he's a wonderful asset to the company...his position is greatly done and very much appreciated!

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