Find the latest Duke Energy news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
ST. PETERSBURG — After more than a week since Hurricane Irma knocked out power to millions of Floridians, Duke Energy announced it will finish its restoration efforts Tuesday. Duke Energy Florida's president Harry Sideris apologized for power not ...
(WESH) – Duke Energy says it has changed its system so consumers can reach Customer Service more quickly. The energy company is asking people to call 800-228-8485 to get the immediate option to speak with a Customer Service representative.
Duke Energy customers, though, have been wondering why it has taken so long to get their power turned back on, and why they can never get through to a person on the company's Customer Service line. "Every time there's a storm, I've tried to speak to ...
ORLANDO, Fla. - Duke Energy said it has changed its automated system so consumers can reach Customer Service employees more quickly. Customers have an immediate option to speak to a company representative by calling 800-228-8485, a company ...
Duke Energy, which serves about 1.8 million customers in Florida, said the vast majority of its subscribers are without power as of Monday afternoon. About 1.2 million customers are still without electricity since Hurricane Irma swept through the state ...
Duke Energy has been found in violation of the winter heating season requirements set by the state of Ohio in a case that involved the death of an elderly customer and her son. They reportedly died of hypothermia. Where does Duke rank today compared to ...
Next are areas with large outages. Areas with extended periods without power also get priority. The utility conducted inventory checks for supplies such as extra utility poles in the week leading up to the storm. Businesses throughout Tampa Bay shut ...
Irma took direct aim at Florida on Friday and officials ordered evacuations for at least 1.4 million people along the Southeast coast, as the monstrous Category 4 hurricane spun along a long-feared path right through the heart of the peninsula. (Sept ...
The PSC is expected to decide on the proposed settlement by December. Contact Malena Carollo at [email protected] or (727) 892-2249. Follow @malenacarollo on Twitter. Trending Now. Cirque du Soleil performer dies after fall during Tampa performance ...
On Tuesday, Duke Energy Florida president Harry Sideris came by the Tampa Bay Times and dropped a small bombshell. Or two. First, he said Duke's Florida ratepayers will no longer have to pay for any more costs remaining on the never-built Levy County ...
Updated at 7:50 p.m., Aug. 28: This article has been changed to reflect that Duke may seek cost recovery for money it's spent at Lee Nuclear Station through a general rate increase. An earlier version incorrectly stated the method Duke could use to ...
Depending on where you live across the Tampa Bay metro area, your monthly electric bill could be going up quite a bit next year. Duke Energy Florida and Tampa Electric Co. late this week both filed late this week to increase customers' monthly electric ...
Southern Co., the parent of Georgia Power, may yet defy the odds and try to finish its Vogtle nuclear power plant in southern Georgia, despite massive delays and cost overruns. In South Carolina, SCANA and Santee Cooper this summer abandoned plans for ...
Duke Energy says it won't help restart construction on the V.C. Summer Nuclear Station in Fairfield County, dimming hopes for the project's revival hours after the power company nixed plans for a separate nuclear plant in South Carolina. Charlotte ...
Duke Energy has the authority to seek recovery of tens of millions of dollars from South Carolina customers for money it has already spent on a proposed nuclear plant near Gaffney, whether or not the plant is ever built. The authority rests under the ...
Construction continues on the transmission infrastructure for the combined cycle natural gas plant at the Crystal River Energy Complex, in Crystal River, north of Tampa Bay. The $1.5 billion natural gas plant is expected to become operational in 2018 ...
RALEIGH, N.C. (AP) — Duke Energy Corp. is giving notice it plans to seek electricity rate increases for another 2 million North Carolina customers. The country's largest electricity company said Tuesday it's filling its rate request on Aug. 25 ...
And that, she said, "tells us our daily efforts to improve Customer Service have been positive." PREVIOUS COVERAGE: Businesses rank Duke Energy Florida last in satisfaction survey. Duke Energy Florida landed in last place this year — a single point ...
Coty Inc. (NYSE:COTY)'s latest quote $18.26 $-0.61 0.61% will find technical support in $18.11 a share and a breakdown below this region would be a significantly bearish signal for Coty Inc. traders. Any way you dice it, a dip below $17.95 a share ...
Nearly 2,400 Duke Energy customers lost power in Anderson County after storms moved through the area Tuesday afternoon. More than half of the outages were in the Belton area, according to Duke Energy's online map of outages. Outages also were ...
Duke Energy Corporation (NYSE:DUK)'s latest quote $84.03 $-0.42 -1.11% will find technical support in $83.62 a share and a breakdown below this region would be a significantly bearish signal for Duke Energy Corporation traders. Any way you dice it, a ...
Duke Energy customers will fork over more than $55 million to the energy company to cover the costs of cleaning up pollution at two closed manufactured fuel gas facilities near Downtown Cincinnati. The Ohio Supreme Court ruled on Thursday that Duke ...
Duke Energy Corporation (NYSE:DUK)'s latest quote $86.89 $0.05 -0.29% will find technical support in $86.5 a share and a breakdown below this region would be a significantly bearish signal for Duke Energy Corporation traders. Any way you dice it, a dip ...
About 3,200 Duke Energy customers in the area of Buck Jones and Bashford roads lost power Friday morning after a crane reportedly struck a power line there. Duke reported the outage happened about 10:20 a.m., the same time firefighters and EMS crews ...
North Carolina's attorney general is intervening in Duke Energy's bid for regulators to approve an average 15 percent rate increase. Attorney General Josh Stein said Tuesday he's getting involved because the request by Duke Energy Progress is of ...
Guests wait along Main Street USA for Mickey's "Boo-To-You" Halloween. More; Loading, Loading! Today's top stats; MORE. # 25. Companies With the Largest Market Cap. # 25. Philip Morris International ... Subscribe. Subscribe · Renew · Customer Service ...
North central Oklahoma is the state's latest hot spot for wind development, with three wind farms operational and more on the way despite continued uncertainty over state wind incentives. Duke Energy Renewables on Wednesday dedicated its Frontier Wind ...
Duke Energy Corporation (NYSE:DUK)'s latest quote $85.41 $0.1 0.4% will find technical support in $85.01 a share and a breakdown below this region would be a significantly bearish signal for Duke Energy Corporation traders. Any way you dice it, a dip ...
Then there is the exasperating status of Duke Energy Florida's business and residential Customer Service ratings — worst in the state among big power companies — catalogued year after year in J.D. Power surveys. And then there are Duke Energy Florida ...
RALEIGH — North Carolina regulators want Duke Energy to account for what it has spent on a South Carolina nuclear power plant facing new doubts after the company that was supposed to supply the reactors filed for bankruptcy. The N.C. Utilities ...
Power has been restored to most of the 2,600 Duke Energy Progress customers in Morrisville and Cary who lost electricity Monday morning. Sally Thelen, a Duke Energy spokeswoman, said workers traced the outage to a blown fuse in one of the company's ...
"Disconnecting a customer's service is the very last step in our collections process and it's an action we never want to take," Duke Energy said in a statement Thursday. The museum honors the beginning of the sit-in movement, when four black freshmen ...
Duke issued a statement Thursday saying that “disconnecting a customer's service is the very last step in our collections process and it's an action we never want to take.” The utility's statement said “it's unfortunate that our efforts to assist the ...
Photo By Jeff M. Nagan | Department of the Navy leaders will host a ribbon cutting ceremony, May 18, at 10...... read more read more. Photo By Jeff M. Nagan | Department of the Navy leaders will host a ribbon cutting ceremony, May 18, at 10 a.m., to ...
A new 10-story downtown Raleigh building that will house Exploris School and other tenants is expected to generate so much electricity, some tenants won't even get a power bill. The “energy positive building” will be built on the 5.9-acre site of a ...
... and west-central Florida, said commercial and industrial customers also will see an increase from 5 to 9 percent. Contact William R. Levesque at [email protected]. Follow @Times_Levesque. Trending Now. Cirque du Soleil performer dies after fall ...
CLEMSON - Some Clemson residents are steamed about Duke Energy's plan to build a new generating station next to their neighborhood. Duke and Clemson University officials will play host to an open house Monday at Clemson Presbyterian Church to ...
Frank Holleman, senior attorney for the Southern Environmental Law Center's office in Chapel Hill, N.C., told the Observer that it is a "sad commentary" on Duke that its senior executive are unwilling "to face the public at a shareholder meeting in ...
A feud between Duke Energy and the son of a prominent Raleigh developer over a willow tree still is ongoing – nearly two years after the utility filed a lawsuit to cut the tree down. John Kane Jr., founder of the sports company Race 13.1, refused to ...
... response to the emergency. Temperatures were expected to dip to the low 20s overnight. People are asked to check on friends or relatives. Customers should call Duke Energy's Customer Service number at 1-800-777-9898 to receive the latest information.
Spurred by a wave of complaints about month-to-month spikes in electric bills, Duke Energy is dispatching a squad of Customer Service representatives to Terre Haute to meet with customers face-to-face. They will be available from 7 a.m. to 6 p.m ...
Schneider Electric and Duke Energy Renewables will partner on deploying two advanced microgrids for public safety facilities in populous Montgomery County, Maryland, the companies announced Wednesday. The two microgrid assets, which will be owned ...
North Carolina's status as a national solar energy leader expanded further in 2016 as Duke Energy connected about 500 MW of solar capacity in the state to serve customers. The combination of owned and purchased solar was enough to power about 105,000 ...
The sites include the 20 MW Rio Bravo I, the 20 MW Rio Bravo II, and the 15 MW Wildwood Solar II solar power plants. They are located in Kern County, California, adjacent to two existing solar sites owned by Duke Energy Renewables. "These solar ...
Duke Energy announced the location of its newest universal solar power plant, which will provide cleaner, smarter energy solutions for Florida customers. It will be built on 70 acres near Live Oak, Florida, just east of the existing Suwannee River ...
CHARLOTTE, N.C. (AP) — Neighbors living near Duke Energy's unlined coal ash pits around North Carolina are being offered payment of future water bills plus a $5,000 "goodwill" payment to households concerned their water wells could be polluted with ...
... your digital access. When will Duke Energy send out settlement checks? CLOSE. The team at Simply Money updates viewers on the status of the Duke Energy settlement program, slated to award several residents hundreds of dollars. Simply Money.
A judge has ruled that Duke Energy doesn't have to pay $352 million to Westinghouse in connection with the shuttered Levy County nuclear plant. Cherie Diez | Times. This is one enormous bill that Duke Energy Florida customers won't have to cover.
Duke Energy completed the previously announced sale of its international business in Brazil to China Three Gorges Corp. for nearly $1.2 billion enterprise value. The company is exiting the Latin American market to focus on its domestic regulated ...
What we reported: Throughout 2016, the Enquirer followed Duke Energy's desire to build an underground, natural gas pipeline through the center of Hamilton County, an aspiration that requires state-level approval. Out of the gate, Duke's proposal for a ...
