Dropbox customer service

Dropbox is a cloud storage service allowing customers to save and share electronic documents across the web. Dropbox is a free-based business model. Customers can have limited use of the service for free and pay for expanded use. Dropbox customer service is offered by an online FAQs page.

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Customer Support

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Phone: 415-986-7057

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  • Description:
    • This is the number to the Dropbox corporate office. They direct any customer service and technical support inquiries to their web site.

User Reviews

08
Nov

Posted by Anonymous


on 11/8/17 at 1:06PM

I have used up my options. I will file a formal complaint with the Attorney General's office with a cc to your San Francisco Corporate Offices regarding this totally unacceptable way of dealing with monetary issues. I got as far as a "professional expert" who wants $5 up front and $42 later... I cancelled my Drop Box Acct. months ago. Drop Box continues to bill my Master Card $10.87 per month. It will cease and descist in March 2018 when the card renews. I am saying now.. On site. Cancel the charges to my Credit Card.

15
May

Posted by kellyewhit


on 5/15/17 at 7:22AM

Dropbox is a scam. You closed my account but keep charging my card, and will not return messages regarding fixing this problem! :-( I am reporting you to the better business bureau!

16
Mar

Posted by Magi Rodgers


on 3/16/17 at 6:55AM

I need to talk to someone about my account it is messed up and I cannot get it fixed--you are wanting to charge me twice...i am missing one of my accounts.



I have now sent 4 emails called so many different numbers I am so frustrated please call me

12
Feb

Posted by Anonymous


on 2/12/17 at 12:23PM

While I have enjoyed dropbox. I have come to realize the scam you are. I have been wrongly charged on my credit card for $100.00 which just showed up on my account. I am not able to reach a live person to discuss this. I can't reach anyone in the US as you have outsourced to India and where ever else. The people who answer these calls are RUDE on the phone. I do not want your product anymore!!!

Completely annoyed!!!!!!!!!!!!!!!!!!!!!!!!!!!

26
Jan

Posted by [email protected]


on 1/26/17 at 4:08PM

Impossible to get someone to answer! They are thieves! I have sent them numerous emails and attempted many calls to inquire about a business account my 16 year old unknowingly opened. He was tricked into entering a credit card and was billed for an entire year! He was never able to use it I called the minute the charge posted in my account and they refuse to reimburse. Thieves!!!

View all 57 Dropbox customer service reviews »
Customer Service Ratings

Based on 184 votes.

2.6

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Corporate Office

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