Boost Mobile customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Boost Mobile.

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Viewing Boost Mobile customer service reviews 51 - 75 out of 1,693
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09
Dec

Posted by Bill N 0337


on 12/9/16 at 7:45PM

My name is Bill . it took me over an hour to locate a human to talk to at boost Mobil. I'm sure they were located somewhere on the other side of the world. I've decided after calling there I could care less : care services to do exactly what I should have done a VERY long time ago and that's deal with a company that actually cares about there customers. Its beyond clear not only they do everything possible to be unreachable. When I did contact the lady in the wooden hut,I was told the credit id receive for adding a second line was out of the question. How this cracker jack company stays in business is anyone's guess. For the honest hard working people out there who need and deserve better service here's a free but valuable tip. Get two soup cans and a piece of string. You'll find you will get much more from them than you get from boost mobile. Jacked mobile is the name they should be using.

07
Dec

Posted by Anonymous


on 12/7/16 at 9:30AM

The customer service email posted is a nonworking one. You should remove it as it does not work.

04
Dec

Posted by Eliot


on 12/4/16 at 7:58PM

Im Eliabdiel Perez Im disable and deaf Your freaking Company is A FRAUD... I WAS TRYING TO ADD MONEY TO MY VISUAL VOICE MAIL And You guys credit the 10.00 to my payments and not to my voicemail account.What a robbery .Sincerely
ELIABDIEL PEREZ

27
Nov

Posted by Anonymous


on 11/27/16 at 8:52AM

I used the boost app to change my number and now my phone won't work at all!!!! Help???

25
Nov

Posted by Anonymous


on 11/25/16 at 7:17AM

Can I come back to Boost with Android phone I have now? If yes, can it be done without going to a store?

22
Nov

Posted by Anonymous


on 11/22/16 at 1:55PM

Concerned about the 55 dollar refund I was supposed to receive in mail from boost mobile for a minute card I couldn't use as I have no reception here Walmart implied I would and I don't if I'm not refunded I'm making trip to headquarters and u can meet my lawyer

19
Nov

Posted by Lori Stultz


on 11/19/16 at 10:07AM

I need 2 speak to a human being...plz call me ...i bought a phone and it isnt working properly.the rep i bought it off will not replace my phone...cussed me out....i need 2 speak with a person.plz call me

18
Nov

Posted by Anonymous


on 11/18/16 at 1:54PM

Kevin milam from hawaii my cell no.is i bought this phone from sprint inside a radio shack store in august for $ 179 ever since i bought it it has serious problems the encripton doesnt work & they told me that its a new phone & tried to switch to. T-mobile & they told me its a used phone & t-mobile told me the previous persons name me bobby jo something if nothing is done i am going to switch to t-mobile & why is it so hard to get a hold of boosts

18
Nov

Posted by Anonymous


on 11/18/16 at 1:50PM

Kevin milam from hawaii my cell no.is i bought this phone from sprint inside a radio shack store in august for $ 179 ever since i bought it it has serious problems the encripton doesnt work & they told me that its a new phone & tried to switch to. T-mobile & they told its a used phone & t-mobile told the previous persons name bobby jo something if nothing is done i am going to switch to t-mobile & why is it so hard to get a hold of boosts

15
Nov

Posted by Kevin Williams 1975


on 11/15/16 at 4:18PM

Why can't I reach customer service I've been calling for the last half hour and can't get through

15
Nov

Posted by Richard


on 11/15/16 at 9:24AM

Why is it I pay for 2 phones sometime 2-3 weeks in advance at a boost store and I STILL get this message from you.
"message not sent due to low balance.Recharge account.

14
Nov

Posted by Anonymous


on 11/14/16 at 11:52PM

Hi my name is Gregory Lewis and my sim card is damaged I am a boost mobile customer . I was told to contact a representative at boost mobile and ask for a new Sim card the store clerk at a mobile phone retail store said that it would be free I'll pay if I have to but I need a sim card to use my phone thank you

13
Nov

Posted by Anonymous


on 11/13/16 at 11:29AM

I paid my bill and my services was suspended also my plan has been changed to something I didn't agree on. I was promised to speak with a supervisor but the person didn't keep his promise. So I called back and they we're extremely rude to me. I would appreciate my services restored

11
Nov

Posted by Oswaldo


on 11/11/16 at 12:22AM

Hello I just change my plan to 50 unlimited data at boost mobile store and I still having my old service I already paid 53 dollars 2 day ago to the new plan I dont paid to have 5 dollars credit on my account and also.now I try to change online I they are asking me for another $45.....please update my account asap ..

10
Nov

Posted by Madeline


on 11/10/16 at 9:15PM

One of your cards were brought from Walgreens and the back of the card was peeled off.and a lot of the numbers were missing my name is Madeline Robbins my number

10
Nov

Posted by Anonymous


on 11/10/16 at 12:11PM

I am not happy with boost. I am fixing to cancel my service with boost. I have been a loyal customer for 3 years.

10
Nov

Posted by Anonymous


on 11/10/16 at 5:52AM

Help.My charging porter is damaged.i need to find my pin number to use my same phone number.

09
Nov

Posted by Xoch


on 11/9/16 at 2:16PM

Hello,

I will appreciate if you can please improve connectivity in the Santa Cruz areas especially at UC Santa Cruz campus.

09
Nov

Posted by Mary Johnson


on 11/9/16 at 9:17AM

Re: cell tel

Two payments ($42.72 ea) for this monthly account was made on morning of 11/9/16. Please cancel the second payment to credit card ending The second payment was mistakenly made when the send button was hit a second. The card name is Frank J Maddox Jr.

08
Nov

Posted by D


on 11/8/16 at 9:21PM

Help. Cannot get my phone camera off selfie..plrase advise

06
Nov

Posted by Anonymous


on 11/6/16 at 12:59PM

First off I just want to say I've been with the company for 3yrs plus and i call to see if i can get a week extension and i get told it can't be done behind all the money i pay for a bill to a popular company and this is the treatment i get i guess its time to look for another provider. I feel my situation is not important and im not vslue as a customer i needed a extension until friday and was turned down wow is all i have to say.

05
Nov

Posted by Anonymous


on 11/5/16 at 9:14PM

I was make a payment by debt card then they were changed me 3 time 56.39 on my card also my phone still have no internet and said i have not enough money in my account.please help me get the money back and the phone still not working.Thanks

31
Oct

Posted by Chris


on 10/31/16 at 6:33AM

went in there too get my Galaxy s7 edge thru sprint phone flashed...the guy had me leave it over night... Said he was putting me on simple mobile... And charged me 180$all together for activation came back next day picked it up after they gave me a call sing it was okay to be picked up I walked in picked up the phone left tried calling but my phone calling wasn't working I went back in I showed the guy he told me you couldn't do nothing about it to come back and talk to a girl that could call a technician I spoke to the girl and this is about a week later because he couldn't tell me when she works and she's telling me that I have to come in today Monday the 31st of October and a guy can fix it I haven't been able to make texts or calls I don't have data for the last 3 weeks if they can't fix my phone today I want my full refund it's the store in Belton Missouri off North East Avenue boost by EZ talk

29
Oct

Posted by jim


on 10/29/16 at 4:21PM

I have had boost mobile for almost a year. The service, connection, phones ect are all garbage. U buy a reboot card and u still have no Wi-Fi unless you go somewhere that has Wi-Fi. Boost mobile is pure garbage and the unlimited data is a scam. I will be going on facebook, twitter, snapchat and every other social media site I can find to let people know to stay far away from boost mobile. I will let people know, Verizon, cricket, at&t, t mobile, virgin, and straight talk are far superior to boost

28
Oct

Posted by Anonymous


on 10/28/16 at 11:40AM

I paid my phone service last 10/25/2016, and not received confirmation notice . Please let me know if you received my payment ... phone number Thank you!!!

Viewing Boost Mobile customer service reviews 51 - 75 out of 1,693
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