Posted by jocko
I want to thank the two individuals that I spoke with this morning concerning my Pursuit PRO 9246R. They were very helpful and the end result was that my problem was solved.
Audiovox customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Audiovox.
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Posted by Anonymous
My husband and I bought a new TV and every gadget that goes with it, Blue Ray, and a sound system. I should tell you we are "technically challenged" so we definitely needed a universal type remote. We purchased an Xsight remote. We tried to set it up on our own but had no luck, so we called for Help! It was our lucky day because we spoke with Scott who could not have been any more knowledgable or patient with us. We were on the phone for about 2 hours, he got us all hooked up so now we just have to push a button to watch TV, watch movies, close for the night, listen to music. It's all magic to me! We wish we had some way to thank him for his assistance, it was above and beyond the call of duty. He is so great at his job, you are fortunate to have him on your staff. Debi Herr
31
Dec
Posted by mtgjudge
I called this week for help troubleshooting an issue with a remote car starter. After remaining in the automated queue for 11 minutes, I was given the option to receive a callback when my place in line came up. I clearly left my phone nummber and a brief message, and never received a call back. I think their offer to call me back is a thinly veiled attempt at culling customers form their queue. All I can say is that they've succeeded at shedding me from both their customer service queue and future patronage. You suck, Audiovox!
17
Dec
Posted by Anonymous
I cannot log in to my account. When I ask to preset my password it says they just sent me an email to proceed. I still havn't recieved that email and its been about 30 minutes.I'm trying to find out when they are sending back my new alarm remote. They have my old one since 12/01/10
17
Dec
08
