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Reserved a mid-size car on-line, at a mid-size price. When I picked up the car it was a Suzuki 5X4, which Suzuki Corporation ranks as a compact car. They refused to help at the rental desk, and on-line customer service after the fact stated that they rank a Suzuki 5X4 as "mid size." There was room in the trunk area for only a laptop bag; the rest of our luggage had to go in the back seat, which made it impossible to use as a 4-passenger car.


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