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i have just had the worst customer service experience in my life trying to find out where my money was on my account. i have receipts that state that my money was received on the 13th and was to be credited to my acccount yet still none was on my account. as i asked to what was taking so long i was told the bank (chase) was closed on saturdays! well i was then told to "tough it out" and wait because it would take another 3-4 days to be processed. its good to see they care about their customers needs and are so quick to tell you when "you are wrong". i have receipts that state chase received my pay check on the 13th and double checked that to make sure it wasnt wrong. the way i see it is the company seems to think that they can do without us, the customer. so lets put that to the test! on tuesday i will be switching all accounts away from these people so i never have to deal with this kind of situation again. i implore all of you to do the same and i would like to tell anyone that plans on using this bank for any reason, simply to not do it. remember it is our money that makes this place stay in businesss so if all of us take our business elsewhere they will close. they need us even though they think they dont. dont contribute to their shady business practices and their absolute disregard for you, the customer because they seem to have forgotten how to tell the truth or be helpfull to anyone so far as i have seen. these are the practices that will eventually be the fall of this bank, god willing.


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