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The service at the Greenbriar Parkway location in Atlanta Georgia on Thursday evening, April 12,2018 was TERRIBLE. I ordered two small hamburgers only at the drive thru at around 7:06 pm an FINALLY got served at 7:32! This is extremely poor service and will not be tolerated by me anymore because I will not patronize this location again. Although I was not happy to wait this long, I was patient and decided to ask the lady at the window...who did not apologize for the wait...if they were at least offering anything complimentary (like a soda), for the inconvenience. She said no because she was not a manager,but she could give me a cup of water, There was no receipt in the bag, so, I had to look up a corporate site in order top place this complaint.

Several cars behind me left when they realized there was such a long wait and I certainly should've done the same thing...my time, self-respect and money are worth more than what I spent at that Burger King.

A sad, sad reflection of the terrible customer service that is so prevalent. As a matter of principle, I will not be insulted there again!


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