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I HAVE RECENTLY PURCHASED SOME FURNITURE FROM YOUR DILLARDS LOCATION AT NORTHSTAR MALL. I WAS SO DISAPPOINTED THAT DILLARDS HAS SUCH UNPROFESSIONAL DELIVERY PERSONNEL. MY AFTER THE SALE EXPERIENCE RECEIVES A POOR RATING! NEGATIVE FACTOR. FROM UNPLEASANT PERSONALITY TO HORRIBLE ATTITUDE APPROACH TO CUSTOMER SERVICE. MY DOOR TRIM WAS DAMAGED DUE TO THE RUSHED ATTITUDE. THE OLDER GENTLEMAN EXCUSES THE BEHAVIOR OF THE YOUNGER ONE BY INFORMING ME AND MY HUSBAND THAT THE YOUNGER WORKER IS HAVING SOME MARITAL PROBLEMS. WHAT DOES HIS PERSONAL LIFE HAVE TO DO WITH MY PURCHASE AND DELIVERY? ABSOLUTELY NOTHING. YOUR DELIVERY PEOPLE WILL NOT BE DELIVERING TO MY HOUSE ANYMORE IN THE FUTURE. FYI THE YOUNGER PERSON ADDRESSED HIMSELF AS THE ASSISTANT MANAGER. HE NEEDS TO BE RETRAINED ON CUSTOMER SERVICE. HE ARRIVED WITH A DISTURBED ATTITUDE AND WE WERE THE PUNCHING BAGS. NOT PROFESSIONAL AT ALL!!!!!


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