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We flew on United Airlines to charlotsville va.to attend a family funeral on Dec. 30th/15 .late leaving Missed connections. Lost luggage; Poor communication, poor instructions and being exposed to freezing cold weather unprepared for two middle aged women. And we missed the funeral by arriving 36 hours late. No response upon contacting costumer service . And luggage arrived 3 days later. We had to drive an hour to pick it up.


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