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Last evening, I came home to find a Harry and David box of pears delivered to my home. They were a gift from a friend, who sent them to me for my birthday, which was January 21. When I opened the box I was appalled to see that the pears were downright rotten. No, they were not 'overly ripe,' they were ROTTEN. The pears were actually black in color and bruised to the point where they were almost mush. In addition to that, the pears had a terrible odor to them; so bad that I had to throw them down the trash compactor. But before I threw them out, I called Harry and David and explained to them about what happened. The woman who answered the phone was all apologetic, and asked me what I would like the company to send me to 'compensate' for the rotten pears. I chose some kind of gouda cheese she suggested. However, she told me that they were 'out of stock' on the cheese, and for me to pick another item. I finally settled on some yogurt-covered pretzels. At least I knew that they would not come to my home rotten.

I cannot believe that pears could ripen that fast. They were ordered on January 21, and they came to my home on January 25. How can pears rot that badly in 4 days?? And believe me, the smell was beyond belief. They actually STUNK. No, I am not exaggerating. The pears had an odor that was so repulsive, I had to get them out of the house - and fast.

The thing that upsets me the most is that the woman who sent me the pears is a friend of mine. She's one lovely lady, I can tell you that. The sad thing about all this is that the lady is a shut-in and is disabled. She took the time to send me these pears, and I did not have the heart to tell her how they arrived. So I called her to thank her for the pears, and I raved about them. But I was lying through my teeth.

No, I am not a customer of Harry and David. And you can bet your booties that I never will be. If fruit can spoil that badly in the short amount of time it took to deliver the fruit from wherever your warehouse is to Yonkers, New York, then you are selling spoiled merchandise. I will never order anything from you company - EVER. And you can take THAT to the bank! This was a horrible experience. In the future, make sure that the fruit you send out at least starts off a little hard so they don't ripen so quickly, arriving at their destination ROTTEN.


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