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I WILL NEVER BUY ANOTHER CREATIVE LABS PRODUCT AGAIN, THOUGH I HAVE BOUGHT MANY OF THEIR PRODUCTS IN THE PAST.

I HAVE JUST INSTALLED ONE OF THEIR SOUND CARDS.

I GET ABSOLUTELY NO SOUND!

I HAVE GONE THROUGH THEIR TROUBLESHOOTING REGIMAN. I HAVE GONE THRU WINDOWS TROUBLESHOOTING PROCEDURE.

EVERYTHING CHECKS OUT -- BUT I GET NO SOUND!

I THEN DOWNLOADED AND INSTALLED THE LATEST CREATIVE SOFTWARE. I STILL NO SOUND!

I AM AN ADVANCED USER BUT I AM BAFFLED AFTER 12 HOURS DEALING WITH THIS PROBLEM.

CREATIVE LABS OFFERS LITTLE HELP. THEY MAKE IT EXTREMELY DIFFICULT TO GET IN TOUCH WITH THEM. CAN'T GET THEM ON THE PHONE - VOICE MAIL REFERS YOU TO THE INTERNET.

ON THE INTERNET THEY EVEN MAKE IT HARD, AND TRY TO DISCOURAGE YOU, TO SEND THEM AN EMAIL. I FINALLY DID SEND AN EMAIL. WONDER IF I'LL EVER GET A RESPONSE?

I DON'T OFTEN REQUIRE HELP FROM A COMPANY, OTHER THAN SPECS AND DOWNLOADS FROM THEIR WEBSITES. BUT FROM NOW ON I'LL ONLY BUY PRODUCTS FROM COMPANIES WHICH PROVIDE PHONE SUPPORT!!!


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