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I purchased a Kodak ESP C15 a little over a year ago and it recently stopped working. I followed the customer support directions on line and the printer still did not work. After calling the customer support services personnel, I was told the printer could not be fixed and was offered a renovated printer for sale!! The customer support service is more concerned with making more money selling their own repaired printers than actually helping you fix the one you have already bought from Kodak! What a racket! I asked for a phone number to contact management personnel outside of customer service and was not provided with such information!!


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