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I am so very upset and disappointed with Sun State Ford west Colonial Dr., orlando FL! I own a 2006 Ford Explorer and has always trusted, depend and valued their workmanship until I needed transmission rebuilding which they were going to charge me $4400.00! Each time I took my Explorer in I asked specifically if there was anything ever going on with my Explorer even after I described what I felt might be a problem and they said no. Not once did they EVER changed the Transmission Fluid or give it a general Maintance Check. Three weeks ago I ended up paying $2200. To get the transmission rebuilt because it was cheaper than Sun State Ford. This could have been prevented if they had done their job professionally!! Because of this...I want full reimbursement for the price I had to pay if they had periodically!



Sincerely,

Margaret Middleton


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