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I couldn't get through to a live person on either of the technical support numbers (800 or 405) on Monday 17 May 2010 3:30 P.M. CST. Press "1" and the recording is repeated. Creative Labs boasts of "award winning customer support" but I've read of many customers' horrible customer support experiences with this company. I've decided not to buy the Cambridge Soundworks product I was considering.


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