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Very disappointed in my order. Ordered DELL laptop, and received a laptop product which was not the proper service tag on the bottom of laptop. Instead of DYHDW1...it shipped with a tag service number of ..it took a very long time for them to find me in their system with the proper product number...but they didn't know what to do about the error. I am returning laptop, software, wireless mouse, laptop case, and all paperwork back to the return address. I don't think I will be ordering from here again. This was a terrible experience. Mrs. Graham-Ward -


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