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My experience with Budget was upsetting. First my customer rep was rude and acted as tho she didn't want to help. At times her tone was rude. She gave me wrong information on renting and prepaying for my car. I ended paying twice as much for another car with another company because of wrong information. No one had a solution to the problem,the only thing they could say, was "I should have been told/", which is not a solution to a problem. MY money has not been refunded to me.


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