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i contacted earthlink, live chat on 4-24-10. my password was not accepted to get online. i chatted with Patrick and also to Joseph V. both these guys were fantastic. i called earthlink support on 4-26-10 and talked with Jeff about my problem.. he corrected my problem in less that 15 minutes. words cannot describe how nice, all (3) of these guys were, and how they show interest in helping earthlink customers. they know their jobs, very well. thank you for your good service and your great staff.J.HENDRIXON


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