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We own 2 Ford Escapes and a Ford Edge. In October, 2012, the rear window of my son's Escape exploding when he shut the tailgate. Apparently, this is a problem with Escapes built befroe 10/15/2010. The Ford dealership in Kingston Ontario refused to repair the window ans sent him to Speedy Autoglass. We paid the deductible and claimed the rest on insurance. Since then, Ford in Oakville has told me they would have taken care of this as it is a known problem.

The rear window exploded again on Tuesday. As The window was not replace by Ford, we are now hooped. We must pay for the new window and all subsequent windows.

This is ridiculous for a 2010 vehicle with less than 60,000 kilometers.


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