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I bought a new ford ranger from Allen Joss in Pretoria. The service I have received from the sales lady, Urania was exceptionally good and satisfying. I expected the same service when I took my Ranger for its 15 000km (first service) at Allen Joss. What a dissapointment!!! The rude reception and the overall service was really dissapointing. I have been driving Toyota for a couple of years and I must say, their service department is professional, friendly and outstanding. I booked my bakkie in at 8 in the morning, and I had to phone only to find that my vehicle was ready for collection at 15:00. The least I expected, was for my vehicle to be at least clean... What about some feedback on the service? From 8 in the morning till 15:00in the afternoon, only a oil change. The air filter wasn't even clean, nor the engine compartment. It's a pity that it's a awesome vehicle and the service is so so bad! Please refer me to a dealer where I can take my vehicle for satisfying service and results?


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