Flag Citi Mortgage Customer Service Review

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I called customer service trying to find out if I could print my payment voucher since it must have been lost in the mail. I was faced with a huge language barrier in that the person was in India and just did not get my message. I clearly said the mail was lost and I just needed a link to get the statement. The number of times I had to repear this message was amazing. I really don't want my financial information going to a place where Baksheesh reigns supreme and other financial values are the norm. This is a good reason to change mortgage providers to a U.S. based operation and not one that has our info overseas.


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