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AN HOUR ON THE PHONE — AFTER SIX CALLS AND A 45 MINUTE ON-HOLD — TO GET A SPECIAL MEAL AND AN ECONOMY-PLUS SEAT. AT EXTRA COST. THIS SERVICE GETS WORSE BY THE DAY. I HAD TO GIVE MY CREDIT CARD NUMBER FOUR TIMES. MY ADDRESS FOUR TIMES. IT IS DISGUSTING. I AM GOING TO WRITE TO FAA. NOT THAT IT WILL DO ME ANY GOOD. THIS IS A DISGRACE. IF THERE WERE ANOTHER AIRLINE, I WOULD CHANGE THIS MINUTE.


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