Find the latest Virgin Media news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
I think that Virgin's Customer Service is terrible, way worst than UPC. It's obvious they don't want you to contact them by social media (I.e. Twitter of Facebook) or email. I'm a broadband/telephone customer & got the notice of the €5 price increase ...
Richard Branson arriving by juggernaut at the RDS for the announcement that UPC Ireland is to 1 Richard Branson arriving by juggernaut at the RDS for the announcement that UPC Ireland is to become Virgin Media. Virgin Media, formerly known as UPC, ...
Slow internet speeds tied with Customer Service queries as the biggest distractions from senior decision makers' main tasks at work (33%); Over a third of small and medium sized businesses (34%) think a faster internet connection would accelerate their ...
HOUSEHOLDERS are set to have to pay more for telephone calls and broadband services with both Eir and Virgin Media increasing the cost of their services. Share. Email. Go To. Comments. Eir, which used to be called Eircom, is hitting 500,000 residential ...
Virgin Media, the U.K.-based MSO owned by Liberty Global, plans to cut 900 jobs over the next two years in order to streamline while also pushing ahead on growth strategies, according to media reports. “Over the last three years Virgin Media has been ...
Tightening its embrace of OTT services, U.K. cable MSO Virgin Media said it is adding music video service Vevo to its IP-connected, TiVo-based platform. The operator said the new Vevo app will be available to all TiVo customers regardless of their package.
“All of our technical support staff are well trained and know what they're talking about,” said Kennard. “They're not following some script, they're not just employed to answer the phone. We try not to treat people like idiots and insist upon going ...
He said the Premier League could follow the example of the NFL in the USA where regional blackouts operate to protect attendances. It is not clear however how easy it would be to operate such a system in a much smaller country - most US states are ...
Liberty Global – the owner of UK telco Virgin Media – has agreed to buy Caribbean-based operator Cable & Wireless Communications for £3.5bn ($5.3bn). The cash and stock deal extends Cable Cowboy John Malone's lasso into Latin America. CWC said ...
They can do more for you deals-wise than the rest of the Customer Service team. Try telling them that what you're currently paying is too high or that you've found a cheaper deal with another provider. Make sure you do your research beforehand so that ...
It's been a quiet year for ISPs being placed on the naughty step by the UK's advertising watchdog. But today, Sky has been admonished for making misleading and unsubstantiated claims about its Customer Service. Rival Virgin Media successfully ...
The woes of Virgin Media Ntlworld.com account-holders are no closer to being resolved, with continued reports of customers unable to access their email. Last week The Register reported that subscribers affected by the ISP's migration from Google's ...
New UPC owner Virgin Media has appointed former O2 Ireland ceo Tony Hanway as CEO of its operations in Ireland. Share. Email. Go To. Comments. Mr Hanway held a number of roles with Telefonica across Europe, including the O2 role in Ireland, ...
Gary claimed that it had been "impossible" to get answers from VM's customer support staff. "I feel sorry for their customers who aren't receiving train tickets and other critical emails," he said. "The emails aren't even going into their spam folders ...
Virgin Media, the largest cable MSO in the U.K., this week introduced “Vivid” as the brand of any broadband service that offers at least 100 Mbps downstream, with a fastest tier that tops out at 200 Mbps. Under an upgrade plan, existing Virgin Media ...
Travel News · Top 10s · Ireland · Europe · World/USA · Family · Sun · Cruise · Ski · Travel TV · Hotels · Holiday Deals · Video · Podcasts · Sponsored ... Has technology killed the Customer Service star in our banks? EXCLUSIVE: Investigators discover ...
It might come as a surprise to those who think technology, even used for educational purposes, is a distraction from work. But smartphones and tablets used in the classroom could actually boost exam results by at least one grade. More than a third of ...
Virgin group founder Richard Branson said Virgin Media has revolutionised the UK market, improving Customer Service, increasing speeds and bringing more choice to customers. He added that he was “delighted” to bring the company to Ireland. “We are ...
Virgin Media customers have taken to Twitter to complain about a breakdown in the company's Broadband and TV service this evening. Iebrjmdd_normal. Jemima Laing · @jemimalaing. The children and I have just had an actual conversation. It was quite ...
Virgin Media has announced pre-order price points for the iPhone 6S and 6S Plus, ahead of the phones' official streetdate of September 25th. The iPhone 6S is up for grabs from £34 per month with no upfront charge on Virgin Media's Freestyle tariff.
eBay Bug We're hearing from an increasing number of Virgin Media customers that pages are timing out on eBay on a regular basis. This has apparently been occurring since Thursday last week. We are pretty sure that eBay isn't down (at least we're able ...
Enjoy the freedom to upgrade to a new phone before your contract ends. We give you the freedom to upgrade to a new phone early; Your phone is on a separate plan to your minutes, texts and data; This lets you upgrade early by just paying off your phone ...
We use cookies to improve your online experience and the service we offer. To accept cookies continue browsing as normal. Read our cookies policy for more information. Why you'll love Virgin Mobile. All our Pay Monthly phones and SIMs come on our ...
We are proud of the way it has revolutionised the UK market, improving Customer Service, increasing speeds and bringing more choice to our customers. Building on the strong platform in Ireland, I know we will do great things together with Liberty ...
"We are proud of the way it has revolutionised the UK market, improving Customer Service, increasing speeds and bringing more choice to our customers. Building on the strong platform in Ireland, I know we will do great things together with [UPC parent ...
Hopefully now their Customer Service follow up will improve, 3 complaints logged over the last 4 months and not one of them dealt with despite numerous phone calls to them telling me that the complaints were resolved, personally found service great in ...
“We are proud of the way it has revolutionised the UK market, improving Customer Service, increasing speeds and bringing more choice to our customers. Building on the strong platform in Ireland, I know we will do great things together with Liberty ...
We are proud of the way it has revolutionised the UK market, improving Customer Service, increasing speeds and bringing more choice to our customers. "Building on the strong platform in Ireland, I know we will do great things together with Liberty ...
HomeWorks is available for an additional £9.99 a month (minimum 3 month term) for all of our broadband customers. When home is your head office, you'll want to know your connection is powerful enough to keep your business and your home life running ...
I have a TV and broadband package with Virgin Media and am halfway through my contract. I am due to move house next month and Virgin doesn't offer services at the new address. They say I have to pay £220 to buy myself out of my contract, but this doesn ...
Virgin Media subscribers are complaining that their TiVo set-top boxes are randomly and repeatedly restarting in what appears to be a widespread service disruption. Lots of Brits posting to the UK cableco's support forum say the TV boxes, provided by ...
Virgin Media has started work connecting customers to the fibre broadband infill it announced in February. The £3bn programme significantly larger than anything planned by BT and represents a growing trend among companies to provide higher speed ...
Virgin Media has started work on Project Lightning, the largest investment in the UK's broadband infrastructure in more than a decade. A £3 billion extension will offer superfast broadband to 4 million extra premises over the next five years, leading ...
Virgin Media, the largest cable operator in the U.K., said Manchester will be the first city to be wired for “Project Lightning,” a £3 billion (US$4.7 billion) plan that calls on the MSO to extend its broadband network to an addition 4 million premises ...
MINSK, 8 June (BelTA) – The project by Brest residents Artem Stavenko and Kirill Chikeyuk is one of the world's ten best startups selected by the company Virgin Media, BelTA learned from Artem Stavenko. “We have come up with a 2D technology that allows ...
Rumours of all kinds of talks between Liberty Global, which owns Virgin Media in the UK and Vodafone, have been rumbling for months. Vodafone's now come out and confirmed those rumours are true. Vodafone put out a release this morning saying:.
Virgin Media has admitted to The Register that hundreds of its mobile customers were left without their handsets for weeks due to a "glitch" with its repair service. The company has also confessed to us that it was yet to process roughly 100 ...
Top exercise Professor conducts world's longest ever sit-stand study at Virgin Media offices in Sheffield. The longest scientific experiment of its kind has begun today at Virgin Media's Sheffield contact centre. John Buckley, Professor of Applied ...
TiVo's big play in the U.K. is getting a boost in the form of a new, expanded deal with Virgin Media that will keep the relationships going through 2020. TiVo and Virgin Media, the U.K.'s largest cable MSO, announced Thursday that they have struck a ...
The Customer Service representatives on duty are telling users: “We have an emerging problem that we are trying to investigate and resolve ASAP. Thanks for your patience.” Although the firm has not been more specific yet, we reached out to a Virgin ...
Virgin Media Services Appear To Be Down Nation wide In The UK. Customer Service Has a Recorded Message Saying To Call Back Later Because they have an "Emerging Problem" ... Sunzy Solar · Brilliant Trick To Save Up To 70% On Electric BillSunzy Solar ...
The more such companies blather on about their Customer Service, the more you should distrust them. Ring up Virgin about a fault and you get a load of sales rubbish, 30 or so clicks before you arrive anywhere useful. Virgin is currently running a ...
Virgin Media has failed to renew its security certificate on the company's 'Contact us' page of its website. It is currently displaying an "untrusted connection" warning about the help.virginmedia.com url. Customers who attempt to contact the Liberty ...
As the FCC gets ready to vote on new rules that could shape the future of the Internet in the U.S., Ofcom, the U.K.'s communications regulator, released a new broadband report Thursday finding that Virgin Media continues to deliver the fastest average ...
I have had to wait for countless engineers to sort out this problem after a number of phone calls. The Customer Service is beyond poor. They get you tied in a contract then you are passed around from department to department. Disgusting and unacceptable.
Virgin Media temporarily pushed BT's shares down more than 2 per cent on Friday, after it announced a juicy £3bn cash injection into Britain's internet infrastructure. The cable company, which was bought by John Malone's Liberty Global roughly 18 ...
Advertising · Social Media · Customer Service · Multicultural · Public Service · Technology · SCTE Cable-Tec Expo · Next TV · TV Everywhere .... THIS IS AN ENGLISH SPEAKING PAY TV CHANNEL. NBC... Reelz Picks Up 'Miss USA' Telecast · 21 hours ago.
Virgin Media is to embark on what it claims is the largest investment in the UK's internet infrastructure for more than a decade, earmarking more than £3bn for improving the reach of fibre-optic superfast broadband. With the support of parent company ...
Virgin Media doesn't own the rights to any Premier League football matches and didn't bid in Tuesday's auction. But it does have skin in the games - many of its 3.7m television customers pay to watch BT Sport or Sky Sports on Virgin platform. Virgin ...
Mockridge put the fall in customers leaving down to better Customer Service and a more effective network, which people value more as they watch more video via broadband: “The fundamental reason is people use their broadband services so much more.
