Twitter customer service news

Find the latest Twitter news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Amanda Bynes 'Terrorized' by Imposter Twitter Accounts 'Mocking Mental Illness,' Says Lawyer


Amanda Bynes is being terrorized by fake Twitter accounts and the social media giant is doing nothing to stop it, the Bynes' family lawyer tells PEOPLE. Bynes, 32, has been complaining about the fake accounts for years, urging her followers to stay away.

Purported banned Masters phrases list shared on Twitter includes 'RIP Harambe'


Is it legitimate? Highly unlikely. Nevertheless, the list shared on Twitter by @BustedCoverage and others titled "ATTN SECURITY: OFFICIAL LIST OF BANNED PHRASES AT AUGUSTA NATIONAL GOLF CLUB" includes "RIP HARAMBE." The list shared on ...

Russians mock US consulate closures with Twitter poll


The Russian Embassy on Monday mocked the US by asking its Twitter followers to vote on which of three US consulates in their country should be shut in...

Twitter Reacts to Loyola-Chicago's Dominant Win Over Kansas State


The Cinderella story run of Loyola-Chicago keeps on going with the team's 78–62 win over Kansas State on Saturday night. The Ramblers are now headed to the Final Four in San Antonio. Here are some of the best reactions to the win. RAMBLERS #FinalFour ...

How Twitter's Trending Feature Can Be Applied to Every Area of Business


But trending algorithms have use cases that extend far beyond learning about Beyonce's twins — from detecting earthquakes and security threats, to identifying real-time trends in customer support queries. Here's how to apply ... The concept can also ...

Twitter Reacts to UMBC's Insane Win Over No. 1 Virginia


Twitter lost its mind when No. 16 UMBC beat No. 1 Virginia 74–54 on Friday night. The two teams were tied at the half and the Retrievers broke away during the second half. No No. 16 seed has ever beat a No. 1 seed in the men's tournament. Here are some ...

UMBC Twitter account gets feisty during huge NCAA Tournament upset of Virginia


The UMBC Retrievers beating Virginia is the first time in NCAA Tournament history for a No. 16 seed to beat a No. 1 seed, but don't tell the person Tweeting from the UMBC Athletics Twitter account that it's the biggest upset ever. A few of the better ...

Twitter Is Trying to Halt Cryptocurrency-Related Scams on Its Platform


The verified account that provides Customer Service to Kraken users said on Tuesday that it had been banned from Twitter for trying to alert its customers to the various ways thieves are stealing digital assets online. Kraken, one of the largest ...

Demi Lovato Roasts Perez Hilton on Twitter: 'He Doesn't Deserve the Relevance'


Demi Lovato isn't the type to mince words or shy away from a fight. Perez Hilton found that out first-hand on Monday as the pop singer roasted the gossip columnist on Twitter. Without identifying her target, Lovato boasted that she got to sing “Sorry ...

Bearcats celebrate AAC title; Twitter reacts


The No. 10 UC Bearcats won their first outright regular-season title since their Conference USA days in 2002 with Sunday's thrilling 62-61 win at No. 11 Wichita State on Sunday. Next for UC: Update: No. 1 seed #UC will play #8 seed UConn or #9 SMU in ...

Figure Skating and Curling Dominated 2018 Winter Olympic Games Talk on Twitter, Facebook


Figure Skating and Curling Dominated 2018 Winter Olympic Games Talk on Twitter, Facebook. Share. Verticals · Agencies · Brand Marketing · Creativity · Digital · TV / Video · Jobs · Subscriptions · Subscription Options · Digital App · Newsletters ...

Businesses Can Now Respond to Twitter DMs 5 Times Within 24 Hours


Conversocial CEO Joshua March reacted positively to the introduction of adaptive rate limits, saying, “Twitter DMs, like Facebook Messenger and other private messaging channels, are growing rapidly as one-on-one Customer Service channels, outpacing ...

Twitter relaxes the rules for customer service DMs


But that also stops businesses which use Twitter to handle Customer Service from thousands of irate users at a time. The change means that, for every message you send to a company over DM, they can send you five responses within 24 hours. If you send ...

Twitter suddenly got patriotic after USA beat Canada in the gold medal game


The United States of America won a gold medal in ice hockey for the first time in 20 years, and it literally couldn't have been a closer finish. Despite playing the better game throughout, including through the entire overtime period, the Team USA ...

Twitter says most recent follower purge is about bots, not politics


A number of Twitter users are claiming the platform is purging itself of conservative viewpoints as some lost thousands of followers last night. Richard Spencer, writer Mark Pantano and Candace Owens of Turning Point USA were among those spreading the ...

Lindsey Vonn tells her Twitter critics: 'I won't back down'


United States' Lindsey Vonn reacts after finishing women's downhill training at the 2018 Winter Olympics in Jeongseon, South Korea, Monday, Feb. 19, 2018. (AP Photo/Christophe Ena) The Associated Press. 1 of 4. United States' Lindsey Vonn embraces ...

Olympic Curlers Slam Kirstie Alley After She Calls Sport 'Boring': Your Movies Aren't 'Riveting'


The 2018 U.S. Men's Olympic Curling Team isn't one to mess with — just ask Kirstie Alley. The curlers didn't back down on Monday when Alley, 67, joked about the sport in a tweet, writing, “Im not trying to be mean but…… Curling is boring.” In ...

Twitter melted down over these 'pervy' Team USA uniforms | New ...


Team USA's speed skating uniform sparked a fierce social media reaction — after viewers described its “pervy” appearance. The strange...

Lindsey Vonn Responds to Twitter Users Gloating About Her Loss After Her Trump Comments


Olympic gold medalist Lindsey Vonn is taking her loss at the South Korean Winter Games this week in stride — along with the Twitter hate that came with it. Vonn, 33, appears to have been barraged after tweeting about her sixth-place finish Saturday ...

Olympic athletes are sharing support for each other on Twitter


The Olympics come and go every four years and, frankly, the majority of those participating cycle in and out of our collective consciousness with them. For the ...

Mindy Kaling and More Celebs Knock Donald Trump Jr. for Going After Adam Rippon on Twitter


Twitter's new favorite person, Olympic figure skater Adam Rippon, found himself in a situation on Wednesday that played out as so many Twitter spats have before: Get criticized, get defended, joke around after with your friends. Except this time the ...

Gold medalist Chloe Kim wins Twitter, too


Chloe Kim already was one of the most talked-about athletes of the PyeongChang Olympics. But then she won a gold medal in snowboard halfpipe, and Twitter went insane. Before the Olympics, Kim's Twitter account hovered around 10,000 followers. Until her ...

Twitter Goes Wild After Shaun White Wins Third Olympic Gold Halfpipe Medal


Shaun White won his third Olympic gold medal in the halfpipe Wednesday, earning Team USA's 100th gold medal in the Winter Olympics in the process. White has long been the face of U.S. snowboarding ever since his days as the "Flying Tomato." His long ...

Celebs and Twitter Go Nuts for Shaun White as He Becomes the 100th USA Winter Olympic Gold Medalist


“I literally (literally, read this literally) never want to stop watch Shaun White cry for this gold. I would watch it during my wedding and through the birth of my first born child if I could,” wrote one user minutes after his come-from-behind victory ...

Twitter Reacts To Cavaliers Deadline Deals In Epic Fashion


Twitter was already on fire after the Cavaliers traded Isaiah Thomas to the Lakers. But when Cleveland followed that up a little while later by shipping Dwyane Wade back to Miami, all hell broke loose on the social media site and the memes were flying ...

Blake Griffin Says He Found Out About Blockbuster Trade to Pistons on Twitter


Pistons All-Star Blake Griffin told ESPN's Nick Friedell that he found out about the blockbuster trade that sent him to Detroit from the Clippers on twitter. You May Like. Tags. blake griffin · blake griffin trade · los angeles clippers · detroit ...

Umbro Bizarrely Announce USA International as New Manchester City Signing on Twitter


English sportswear and football equipment supplier Umbro looked to have bizarrely announced Mix Diskerud - USA international - as Manchester City's newest signing. The post on Twitter from Umbro's official page appears to have revealed that 27-year-old ...

Twitter reacts: Nutella 'riots' spread in France


A deep discount offered on Nutella by a French supermarket chain has led to violent scenes, according to international news reports. Intermarché supermarkets offered a 70 percent discount on the creamy, nutty, chocolatey spread, bringing the price down ...

#TrumpShutdown Dominates Twitter Reaction to Government Funding Failure


Democrats and Republicans are publicly sparring over which party is responsible for the government shutdown that began at midnight on Friday, after Congress failed to pass a short-term funding bill. In the hours just before the deadline, though ...

Traina Thoughts: Kim Kardashian Got Ruthless with Lamar Odom


1. Whether you love or hate Kim Kardashian, you have to give credit where credit is due. The reality star unleashed quite a Twitter shot at Lamar Odom after the former NBA player took at shot at Kim's sister, Khole over her affinity for NBA players ...

These Airlines Are the Best (and Worst) at Responding to Angry Tweets


Until the vaunted unveiling of the Hyperloop, or another futuristic vessel that saves us from shrinking airplane seats, humans will likely tweet their frustration at airlines. Firing off salty missives online has become a best-practice for customers ...

Between five minutes and five hours: How long airlines take to respond to your complaint on Twitter


Lost luggage? Missed connection? Downgraded? Perhaps the fastest way to reach your airline is over social media. Airlines often respond to passengers faster on social media, where customers air their travel troubles to their airline and the public ...

Twitter adds a new enterprise software link for chatbots and customer service


Meanwhile, companies such as Tesco Plc and Evernote Corp. are using the features to power their Customer Service systems. The new API and developer features are part of a much wider API refresh by Twitter, which wants to strengthen its ties with the ...

Twitter Is Tweaking Its Direct Message Features for Businesses


Twitter announced several updates to its direct message features for businesses, which will better enable brands and developers to provide Customer Service via the social network. The main benefit to Twitter users: When they are interacting with brands ...

Twitter launches a new enterprise API to power customer service and chatbots


Other, like Tesco and Evernote, are using them for Customer Service. The exit from the Direct Message beta will see some features removed, Twitter notes. This includes Location quick replies and location cards, text input quick replies, support ...

'Twitter purge' suspends account of far-right leader who was retweeted by Trump


Twitter on Monday suspended the account of a top official of a far-right British group whose anti-Muslim videos President Trump retweeted last month, amid the company's move to crack down on content that promotes hate or threatens violence against ...

UK basketball signee stays away from 'negativity' of Twitter ...


Keldon Johnson is one of the top high school basketball players in the country, the star prospect on this season's loaded Oak Hill Academy squad, and a future Kentucky Wildcat. Almost always these days, a young recruit of that caliber is already ...

Meet The Man Who Deactivated The Donald Trump's Twitter Account


A few days back Twitter and other social media sites were abuzz with news of how the Twitter account of USA President Donald Trump's was deactivated abruptly. Many were wondering that Twitter might have hung up the account for violating some rules ...

Contractor Who Deactivated President Trump's Twitter Account Says Event a 'Mistake'


Mystery no more. The contractor who deactivated President Donald Trump's Twitter account for 11 minutes earlier this month has been identified by Tech Crunch as Bahtiyar Duysak. The 20-something agreed to an interview with TechCrunch at his hometown in ...

Former Twitter Worker Who Shut Down Trump's Account: 'It Was Just Random'


(SAN FRANCISCO) — A German man has come forward as the former Twitter employee who shut down the account of U.S. President Donald Trump for 11 minutes this month on his last day of work at the social network. The technology news website TechCrunch ...

Meet the Man Who Deactivated President Donald Trump's Twitter


In a new interview with TechCrunch, contractor Bahtiyar Duysak came forward and offered new insight into how the President's page disappeared for 11 minutes one day in November. "In my opinion, it was definitely a mistake and if I am involved with this ...

Man Who Deactivated Donald Trump's Twitter Account Reveals His Identity


As a contractor for Twitter, Duysak was working customer support as part of the Trust and Safety division, which deals with reports of bad behavior or Twitter violations. Duysak – who is a German citizen and was in the US on a student work visa – said ...

There's drama on dietitian Twitter, and it's exposing deep rifts in nutrition doctrine


Rebecca Subbiah remembers times when dietitians on Twitter made her cry. They mocked her intellect. They called her names. They circulated criticisms of her online. All this happened because Subbiah, who is also a registered dietitian, unwittingly ...

President Trump Touts His Accomplishments in Thanksgiving Message


President Trump wished Americans a happy Thanksgiving early Thursday morning on Twitter, but didn't waste any time before boasting about his track record in the same tweet. “HAPPY THANKSGIVING, your Country is starting to do really well,” he wrote ...

Twitter Is Full of Fake History Photos. Here's How to Outsmart Them


British actor Michael Caine with Natalie Wood in 1966, in one of the many photos that have made the rounds online. Bill Ray—The LIFE Picture Collection/Getty Images. By Alexis Coe. Updated: November 20, 2017 8:16 AM ET | Originally published: November ...

Twitter Revoked the Verification of White Supremacists Like Richard Spencer and Jason Kessler


A picture shows a man holding a cellphone in front of a twitter logo in Ankara, Turkey on March 16, 2017. Anadolu Agency/Getty Images. By Katie Reilly. November 16, 2017. Twitter revoked verification from white nationalists Richard Spencer and Jason ...

Donald Trump's Twitter Account Was Deactivated by an Exiting Employee


Through our investigation we have learned that this was done by a Twitter customer support employee who did this on the employee's last day. We are conducting a full internal review. https://t.co/mlarOgiaRF. — Twitter Government (@TwitterGov) November ...

Twitter Employee Who Blocked Donald Trump Running Hillary Clinton's California Campaign Is Fake News


Trump's Twitter account was shut down for 11 minutes on Thursday by a Twitter customer support employee on their last day of work. However, there is no truth to a report that the Twitter employee was behind Clinton's California campaign. Where did ...

Twitter Reveals @realDonaldTrump Account Was Deliberately Taken Down by an Exiting Employee


A couple of hours later, the Twitter Government account updated their report and revealed: "Through our investigation we have learned that this was done by a Twitter customer support employee who did this on the employee's last day." While many Twitter ...

Twitter employee briefly shuts Trump account, putting controls in question


“We have learned that this was done by a Twitter customer-support employee who did this on the employee's last day. We are conducting a full internal review,” Twitter said in a tweet late on Thursday. “We are continuing to investigate and are taking ...

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