Little Tikes customer service

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Customer Service

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Phone: 800-321-0183

  • How to reach a live person:
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  • Hours of Operation:
    • Mon-Fri: 8am-8pm EST
      Sat: 9am-2pm EST
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User Reviews

20
Jun

Posted by Alaska


on 6/20/19 at 5:08PM

Absolutly horrible customer service I call over and over trying to reach somone to ask about ordering a replacement part and (whoever sheila is that ignores the phone will chat it up all say with somone in person maybe a coworker about tickets while I sit and wait on the phone) for her to acknowledge me on The line.) Then says hello hello anyone there call back u cant hear you and hangs up with our a breath for me to respond!!! I checked my service and it is perfect and I cam hear her clear as day

28
Apr

Posted by Anonymous


on 4/28/18 at 1:47PM

I have been a long time little tykes customer lie 30years never had a problem with customer service was always awesome been out of toy buying for a couple of years then finally got a grandchild. Had a few Issues with toys to my surprise you guys were horrible and lie lie lie to your customers so sad to see this happen to a company who's job is to bring joy and fun into families lives your reputation is now so tarnished by so many unhappy customers and I will be telling everyone not to buy little tykes anymore you don't stand by your products or you customers like in years past. So sad and disappointed

11
Jan

Posted by jade


on 1/11/17 at 8:58AM

After getting the cook and learn kitchen for my sons Christmas present and found it to be faulty and parts missing I contacted your customer service team to be told parts would be sent out after 12 days I was told that no parts were available and to return the toy to the store. My son had waited for 2 weeks to play with his Xmas present and after the kitchen due to its condition feel and cut his head you offered 25 pounds of credit. I am now taking this matter further.

21
Oct

Posted by suzy S


on 10/21/16 at 8:34AM

WORST CUSTOMER SERVICE EVER> I honestly can say after my experience with Little Tikes and dealing with a Manager there, I will not buy Little Tikes again. I will buy STEP2 who deal and treat customers far superior. What an awful Experience. Manager April was rude, and shouldn't be in her position.

22
Jan

Posted by Anonymous


on 1/22/15 at 5:39AM

I got the little tikes 4-in-1 baby born nursery and none of the stickers for it were in the box.

View all 14 Little Tikes customer service reviews »
Customer Service Ratings

Based on 179 votes.

2.8

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Little Tikes customer service news
Little Tikes Recalls More Than 500000 Toddler Swings After Injuries

Little Tikes is recalling 540,000 toddler swings after multiple reports of the swings breaking and injuring children. The U.S. Consumer Product Safety Commission announced that they had received 140 reports of the Little Tikes 2-in-1 Snug 'n Secure ...

Little Tikes, LeBron James Family Foundation partner on new line of basketball toys

When LeBron James was just a young kid dreaming of making it big in basketball, he practiced his game on a Little Tikes hoop. Soon, young players all over the country will be able to do the same on hoops bearing his name. MGA Entertainment, parent ...

Little Tikes '2-in-1 Snug 'n Secure' swings recalled due to falling hazards

The Little Tikes Company, along with the US Consumer Product Safety Commission has recalled 540,000 of the company's 2-in-1 Snug 'n Secure pink swings manufactured between November 2009 and December 2013, and sold at Walmart, Toys R' Us and ...

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