Kroger customer service news

Find the latest Kroger news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Kroger Gambles Customer Service Can Save It


Kroger Co. (NYSE: KR) has announced it will add 11,000 new workers. Most of the additions are to improve Customer Service at the store level. Whether this is what customers want is the major gamble Kroger is taking, beyond the cost of the new employees.

The Rev. Jesse Jackson says he's not sure he believes Kroger


Subscribe Today · Log In. Subscribed, but don't have a login? Activate your digital access. The Rev. Jesse Jackson says he's not sure he believes Kroger. CLOSE. "I'm not sure it's true," Jackson said responding to a question about Kroger's profit concerns.

Jesse Jackson brings Kroger protest to HQ in Cincinnati


The Rev. Jesse Jackson is bringing his call for a Kroger boycott to the company's corporate hometown on Tuesday. Don't see the video above? Tap or click here. Responding to the outcry over Kroger's shuttering underperforming stores that serve minority ...

Reports: Rev. Jesse Jackson calls for Kroger boycott after Memphis store closings


Rev. Jesse Jackson has called for a boycott of Kroger stores while in Memphis marking the 50th year since the assassination of Rev. Martin Luther King Jr., according to reports. Two Kroger locations in the heart of Memphis closed in February sparking ...

Kroger to invest millions in reopening Goshen store


GOSHEN — A Kroger spokesman reports the flood-damaged store in Goshen will reopen after it is remodeled. “We will reopen the Kroger in Goshen. But, since we are awaiting final designs for the project, we don't have a construction timeline,” said Eric ...

Target, Kroger In Merger Talks To Counter Amazon's Grocery Moves: Report


Please contact Customer Service. CLOSE. Amazon bought high-end grocery store Whole Foods last June for $13.7 billion and has since cut prices. It's also working to deliver fresh produce, meat, dairy, seafood, and certain alcohol products to Prime ...

Kroger to Stop Selling Magazines About Assault Rifles


Magazines such as Field & Stream often focus on hunting rifles, while publications such as Guns & Ammo and Tactical Life often have military-style assault rifles on the cover, USA Today reports. WHEN??, Fred Meyer, a superstore chain owned by Kroger ...

Kroger to stop selling all guns and ammunition


UPDATE: Kroger subsidiary Fred Meyer says it will stop selling guns and ammunition altogether. The disclosure is the third move by Kroger to curtail its association with guns in the wake of the Parkland, Fla. high school mass shooting. In recent weeks ...

Trump tax cut fails to jolt Kroger 2018 sales forecast


Kroger closed out 2017 meeting Wall Street expectations, but underwhelmed investors with shrinking profit margins and a modest outlook for 2018 -- sending the stock into a tailspin Thursday. Shares plunged as low as $22.85 mid-morning, down $3.38 or ...

Police seek Athens Kroger molestation suspect


Athens-Clarke County police on Wednesday asked for the public's help in identifying a man who allegedly molested a woman at the Alps Road Kroger. Police released photos of the suspect with the hope that someone might recognize him. The alleged incident ...

Kroger Opens Culinary Innovation Center


CINCINNATI -- The Kroger Co. is leveling up its foodservice offerings with a new Culinary Innovation Center. The 12,000-square-foot facility in Cincinnati features various cooking stations and video technology that Kroger will use to stream training ...

Industry Reacts to Kroger's C-Store Sale


Industry observers have long predicted that Kroger would sell its nearly 800 c-stores, acquired in the 1980s. When the company announced in October 2017 that it would conduct a strategic review of the convenience division, speculation about potential ...

What We Know About the New Owner of Kroger's C-stores


"We are committed to providing excellent Customer Service, good value products and a wide range of facilities, and customers have come to expect high standards from all of our forecourts and retail sites. Passion for quality, convenience and customer ...

New US Entrant EG Group Takes Kroger's C-Stores


BLACKBURN, U.K., and CINCINNATI -- Kroger's large portfolio of convenience stores has a buyer, and it's not the industry player many observers anticipated. The Kroger Co. and EG Group, a privately held gasoline and convenience retailer based in ...

Kroger Dumps Convenience Store Business For $2.15B


Kroger Co (NYSE: KR) announced Monday it has sold its convenience store assets to British company EG Group for $2.15 billion. The deal is part of Kroger's “Restock Kroger” initiative to improve its Customer Service and product offerings by utilizing ...

Kroger Sells C-Stores to UK-Based EG Group


CINCINNATI and BLACKBURN, U.K. -- The Kroger Co. and EG Group, a privately held petro forecourt convenience-store retailer based in Blackburn, Lancashire, United Kingdom, have announced a definitive agreement for the sale of Kroger's c-store business ...

Trying out the Kroger Scan, Bag, Go system


Subscribe Today · Log In. Subscribed, but don't have a login? Activate your digital access. Trying out the Kroger Scan, Bag, Go system. CLOSE. We try out the Kroger Scan, Bag, Go system and compare it traditional shopping. The Enquirer/Phil Didion.

Kroger takes speedy 'Scan, Bag, Go' tech nationwide


Kroger is expanding its "Scan, Bag, Go" pilot program for a faster checkout to 400 stores across the nation, the company announced Wednesday. First launched at the Cold Spring, Kentucky store about six years ago, the program allows customers to shop ...

Inside Casey's Bid for Kroger's C-Stores


ANKENY, Iowa, and CINCINNATI -- Two of the biggest convenience-store industry news stories of recent times have crossed paths. With two top-10 c-store chains contemplating whether to put their stores up for sale, reports indicate a deal could be in the ...

Casey's Bidding on Kroger's C-Stores


ANKENY, Iowa -- Casey's General Stores Inc. has submitted an initial bid for Kroger's nearly 800-unit, $4 billion convenience-store network under pressure from an activist investors group, according to a CNBC report citing sources familiar with the ...

Kroger shares jump amid talk of Alibaba alliance or merger to combat Amazon


Looking to fight back against Amazon's move into the grocery business, Cincinnati-based Kroger is reportedly eyeing an alliance with the Seattle juggernaut's nemesis: China's Alibaba. Industry speculation has Kroger exploring everything from a ...

Kroger to celebrate Fiona the Hippo's first birthday with special items


Fiona the Hippo is turning 1 year old and Kroger wants to help you celebrate her big day. Kroger stores in Cincinnati and Dayton will help celebrate Fiona's first birthday with a fun, floral bouquet and cookies beginning on Jan. 17. Approximately $1 of ...

Kroger expands organic brand, offers special deals for customers


Cincinnati-headquartered Kroger, in partnership with Fair Trade USA, announced today that its Simple Truth brand will expand in 2018 to offer more Fair Trade Certified products. The Simple Truth brand's current portfolio of Fair Trade products spans ...

Kroger plans Jan. 10 grand reopening at Dover Crossing


Features of the store makeover include a remodeled deli that now includes fresh sushi, a salad bar, hot soup bar, and made-to-order Boars Head sandwiches; expanded natural foods and organics department; a remodeled floral department, fresh meat and ...

Renovated Middletown Kroger is giving out free breakfast for its first 250 customers


Eggs, sausage and apple fritters are on the menu at the reopening of a Louisville area Kroger. Starting at 8 a.m. Wednesday, Jan. 10, the grocery chain will offer free breakfast items to the first 250 people who visit its Middletown store — which has ...

Kroger is the next grocery chain hoping to cut checkout lines


It's not just tech giants like Amazon or corporate behemoths like Walmart that are hoping to reduce the need for checkout lines. Kroger is expanding its Scan, Bag, Go self-checkout technology from a handful of stores in the Cincinnati area (which have ...

Aldi, Kroger recalls some apples due to possible listeria contamination


The affected products were sold at some Aldi stores in Georgia, Indiana, Kentucky, Ohio, South Carolina and North Carolina. “To date, no illnesses related to these products have been reported. No other Aldi products are affected by this,” the company ...

Kroger, Aldi issue apple recall; Listeria contamination possible


CINCINNATI - Love apples? You may want to read this. Two supermarket chains have launched recalls of some of the more popular varieties of apple. Aldi's grocery store chain warns the fruit may be contaminated with Listeria: • Fuji Apples, 3 lb. bag ...

Police: Georgia shopper beaten, shot at in Kroger parking lot


A shopper was robbed, beaten and shot at in the parking lot of a Georgia grocery store, police said. >> Read more trending news. His assailants also told the man to “stop moving or (I'm going to have to) kill you,” according to the report. The incident ...

Kroger, Target and JC Penney Dominate ABX Ad Ratings for November


Kroger, Target and J.C. Penney garnered the “most effective” advertising ratings for November, according to the ABX Advertising Benchmark Index. By Tracey Greenstein on December 8, 2017. Share This Article; Reddit · LinkedIn; WhatsApp; Email; Print ...

Kroger Closes Experimental Small-Format Store


GIG HARBOR, Wash. -- Main & Vine, The Kroger Co.'s experimental small-store concept highlighting fresh and local foods, is closing its lone location in in Gig Harbor, Wash., in January, a little less than two years after it opened, a company ...

FDA Issues Recall for Moldy Kroger Baby Water Bottles That Could Cause Asthma Attacks


If you've bought Kroger's Comforts For Baby purified water with added fluoride, you'd better check the sell-by date. Because the Food and Drug Administration (FDA) has just ordered a major recall. The recall, announced Monday, affects gallon bottles ...

'High Interest' in Potential Sale of Kroger's C-Store Business


Selling the c-store business could yield $1 billion to $2 billion that Kroger could reinvest back into its core business, reported USA Today. The company hired Goldman Sachs & Co. to identify, review and evaluate the options. Kroger reported net ...

Kroger says 'high' interest in convenience stores


Kroger disclosed a "high level of interest" by prospective buyers for its convenience stores business that it is considering selling as the grocery industry grows more competitive. Kroger officials said they continued to evaluate whether to cash out of ...

Business beat: Kroger offers online ordering in Ashland, Russell stores


Kentucky law prohibits the sale of alcohol and tobacco products and pharmacy prescriptions. Hot foods and gift cards also are excluded. Kroger began online ordering nearly three years ago. ClickList now is available at approximately 700 of the 2,800 ...

Land, vacant Kroger in Centerville sold


The recent buyer of a vacant Kroger in Centerville has now picked up 12 neighboring acres of land. MONTGOMERY COUNTY PROPERTY RECORDS. The recent buyer of a vacant Kroger in Centerville has now picked up 12 neighboring acres of land for $650,000. It's ...

5 big changes Kroger is bringing to area stores


As part of the “Restock Kroger” campaign, the grocery chain will try to change the customer experience at as many as 838 stores, according to the company. As a major local grocer, Kroger employs more than 8,100 associates in the Miami Valley. Kroger ...

Kmart closing store in St. Clair Shores, Kroger to open new grocery there


Kmart says it will close its store in St. Clair Shores early next year as the struggling and fast-shrinking discount chain prepares to sell the property to Kroger for redevelopment. Kmart notified the state this week that it plans to lay off the store ...

7 Companies That Could Acquire Kroger's C-Stores


CINCINNATI -- Not surprisingly, active buyer Alimentation Couche Tard Inc. is at the top of most retail industry observer and analysts' list of retailers that could acquire The Kroger Co.'s nearly 800 convenience stores if the supermarket giant puts ...

Kroger considers selling off almost 800 convenience stores in 18 states


The Kroger Co. said its convenience store business is growing, but is “potentially of more value outside of the company than as part of Kroger.” The company intends to “explore strategic alternatives for its convenience store business, including a ...

Kroger and JetBlue rise while Coach and Sears slump


The airline reported strong third-quarter results and a solid forecast for the fourth quarter. Coach Inc., down $1.13 to $38.87. The luxury handbag maker will change its name to Tapestry on Oct. 31. JetBlue Airways Corp., up 30 cents to $20.53. The ...

Kroger Exploring Strategic Alternatives for Its C-Stores


CINCINNATI -- The Kroger Co. intends to explore strategic alternatives for its convenience-store business, including a potential sale, the company said at its annual investor conference in announcing Restock Kroger, a plan “to redefine the food and ...

Kroger unveils plan to invest in technology, store resets


Kroger on Wednesday unveiled a series of strategic moves that include reducing its investments in new stores and leveraging technology to accelerate changes in assortments and improve Customer Service at existing locations. As previously reported, the ...

Kroger exploring sale of convenience stores


Kroger is shopping its convenience store operations as the company hunkers down for a battle with Amazon and Walmart in its mainstay grocery business. The Cincinnati-based supermarket chain disclosed "its intention to explore strategic alternatives" ...

Could Kroger and Ahold Delhaize be headed for a merger?


Kroger may be in talks with Ahold Delhaize regarding a merger between the two companies, according to the Cincinnati Business Courier. The speculation stems from an analyst's report that Ahold may have hired advisors to help it explore a possible bid ...

2 fired Kroger workers lose latch-ditch appeal in court


MILAN, Mich. (AP) — Two Kroger employees who were fired for making purchases while at work have lost their case at a federal appeals court. Tammy Crampton and Mary Beth Savage worked at a Kroger store in Milan in southeastern Michigan. They sued ...

Oscar Mayer Wienermobile to visit Knoxville and Madisonville Sept. 28-30


Home · Subscribe · News · Sports · Business · Go Knoxville · Shopper News · Opinion · Obituaries · USA Today · Insider · Media · Homes · Apartments · Jobs · Cars · Classifieds · Thanksgiving. More. Home · Subscribe · News · Sports · Business · Go ...

Kroger Marketplace superstore opens in Southgate


Doors open at 8 a.m. Wednesday at Kroger's newest Marketplace location in Southgate. Located at 16705 Fort St. in a long-vacant space formerly occupied by a Super Kmart, the store is the fifth Kroger Marketplace in southeast Michigan. At 149,000 square ...

Kroger ends trademark suit against Lidl US


A trademark suit filed by The Kroger Co. accusing new-to-the-U.S. grocer Lidl of copying its "private selection" generic brand name and logo has been dismissed. The two sides agreed last week to dismiss the federal case with prejudice. Each side will ...

This Week: Nissan Leaf, jobless claims, Kroger earnings


Japanese automaker Nissan Motor is expected to show off a new version of its Leaf electric car. In July, Nissan said the remodeled Leaf would help keep Nissan among the world leaders in electric vehicles. U.S. sales of the Leaf, which was launched in ...

While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video