Hotels.com customer service news

Find the latest Hotels.com news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

DDR Holdings v. Hotels.com: Federal Circuit Affirms Patent Eligibility for ...


On December 5, 2014, the Federal Circuit affirmed a district court's decision that DDR Holdings' system for generating composite webpages is patent eligible under Section 101. The patent claims at issue are directed to a system for generating composite ...

Hotels.com: la Top Ten degli alberi di Natale


Dagli Stati Uniti alla Germania, Hotels.com ha selezionato i 10 alberi di Natale più belli del mondo. Al primo posto c'è quello al Rockefeller Centre di New York, segue l'albero galleggiante nella laguna Rodrigo de Freitas, a Rio de Janeiro, con 3,3 ...

Busted: Hotels.com Caught Buying Links, Apology is Weak


As is true of so many things in life, the big boys have it a whole lot easier than the rest of us. Fishing for backlinks in exchange for money can be risky (not to mention deeply unethical), but that didn't stop Hotels.com, an Expedia property, from ...

Hotels.com reveals Middle Eastern tourists spend most on UK hotel rooms


The UK economy is being given a much-needed boost - and it's thanks to Middle Eastern visitors who are splashing out on hotel rooms. Middle Eastern visitors are forking out an average 61 per cent more per night for hotel rooms in the UK than the ...

Hotels.com: ora anche l'albergo è 'a portata di polso'


Smartwatch (Hotels.com) La tecnologia “indossabile” approda anche nell'hôtellerie: hotels.com, uno dei principali siti per la prenotazione alberghiera, ha infatti presentato uno strumento per i dispositivi “wearables”. Si tratta di un'app Android che ...

Hotelpreise weltweit verzeichnen im fünften Jahr in Folge Zuwachs


Ausserdem wurde die Entwicklung in Nordamerika von den Ergebnissen in den USA angekurbelt, wo im Juni laut Angaben von Smith Travel Research die höchsten Belegungsraten des Jahrhunderts erfasst wurden. Der Index für Asien und den Pazifikraum ...

Viele Preise für Club Sandwiches sind weltweit gesunken


Laut einer aktuellen Studie des weltweit meistbesuchten Hotelbuchungsportals Hotels.com verteidigt Genf mit einem Durchschnittspreis von 23,57 Euro seinen Platz als teuerste Stadt für ein Club Sandwich. Die preisgünstigste Variante des Sandwiches ...

Top 10 sporting cities: Hotels.com


European cities have scored big on a newly released index of the best sports cities in the world, taking six of the top 10 spots. Topping the leaderboard is Berlin, for what Hotels.com says is its thriving sports scene, with activities like biking ...

Hotels.com: vengono dagli Usa i top spender in Italia


Portiere - concierge - hotel int Hotels.com ha stilato la graduatoria dei top spender in Italia. Secondo il portale di prenotazione alberghiera i turisti internazionali che nel 2013 hanno speso di più per soggiornare nei nostri hotel sono stati quelli ...

Hotels.com reveals 'The Obvious Choice' ad campaign


As the campaign unfolds, we will show customers exactly why Hotels.com is the obvious choice—from rewarding people with a free night for every 10 they collect, to our genuine guest reviews, to our award-winning Customer Service.” 'The Obvious Choice' ...

Hotels.com Recruits Captain Obvious, but Is One Gag Enough for a Campaign?


In its first work for Hotels.com since adding the business last October, Crispin Porter + Bogusky goes the self-consciously wacky route by introducing Captain Obvious. As his name suggests, the new spokesman says lots of self-evident stuff to make the ...

Hotels.com is 'The Obvious Choice' for Hotel Bookings in New Ad Campaign


As the campaign unfolds, we will show customers exactly why Hotels.com is the obvious choice -- from rewarding people with a free night for every 10 they collect, to our genuine guest reviews, to our award-winning Customer Service." 'The Obvious Choice ...

Austin's SpareFoot, 'Hotels.com of Self-Storage,' Gets $10M to Grow


With the new funding, they plan to more than double its call center staff to 50 by mid-summer, as well as beef up marketing efforts. Gordon, who turned 27 on Monday, says his main concern is maintaining SpareFoot's startup culture, even as it grows ...

Aci Castello in testa alle ricerche su Hotels.com


Gli utenti possono prenotare comodamente online oppure attraverso un call-center all' 800 917957 (attivo dalle 8 alle 23 dal lunedì al venerdì, dalle 9 alle 21 il sabato e dalle 10 alle 22 la domenica). Hotels.com ha lanciato applicazioni per telefoni ...

Hotels.com left me in Paris — sans hotel


Leaving you to fend for yourself isn't my idea of good Customer Service. You might have avoided this by calling hotels.com or logging on to the site and verifying your reservation. If the reservation had been canceled, then it wouldn't have shown up ...

The Travel Troubleshooter: Hotels.Com Left Me in Paris Sans Hotel


And in the end, it probably doesn't matter. When Hotels.com learned that you were in Paris sans hotel, it should have tried to help you. Leaving you to fend for yourself isn't my idea of good Customer Service. RELATED: The Travel Troubleshooter - Is ...

Hotels.com left me in Paris sans hotel


And in the end, it probably doesn't matter. When Hotels.com learned that you were in Paris sans hotel, it should have tried to help you. Leaving you to fend for yourself isn't my idea of good Customer Service. You might have avoided this by calling ...

Zum Weihnachts-Shopping nach Taiwan


Alle, die bei den Weihnachtsgeschenken ein paar Euro sparen möchten, sollten schon mal ihre Koffer packen. Denn laut dem weltweit meistbesuchten Hotelbuchungsportal Hotels.com kann man nirgends so günstig Geschenke shoppen wie in Taiwan.

Hotels.com to offer Feefo reviews


Excellent Customer Service is a priority for Hotels.com, explained John Robinson of Hotels.com. “Using the Feefo service will enable us to listen even more closely to our customers so that we can ensure their experience in finding and booking hotels on ...

Hotels.com Picks Crispin for Its Creative Account


Hotels.com is shifting its creative business to Crispin Porter + Bogusky, the agency has confirmed. The online travel site's media spending totals about $40 million annually. The decision came after a review in which there were two other finalists: Leo ...

3 Shops Vie for Hotels.com's Business


Three shops are preparing final presentations in their bids to replace Young & Rubicam as lead creative agency for Hotels.com. Sources identified the finalists as Crispin Porter + Bogusky in Boulder, Colo., Arnold in Boston and Leo Burnett in Chicago.

Hotelpreise weltweit auf höchstem Niveau seit 2006


Dies entspricht einer Steigerung von 40 Prozent gegenüber 2011, so dass die etablierten Tourismusmärkte Deutschland und die USA überholt wurden. Auslandsreisen bleiben hier eine Sehnsucht für viele, vor allem für die jüngeren Reisenden mit ...

Reiseweltmeister: Chinesen geben am meisten für Reisen aus


Die Reiseweltmeister kommen nicht mehr aus Deutschland und den USA sondern aus China. Mit Urlaubsausgaben von rund 102 Milliarden US-Dollar im Jahr 2012 verzeichnete die Volksrepublik gegenüber dem Vorjahr eine Steigerung von 40 Prozent*.

Hotels.com Creative Review Is Underway


The lead role is currently handled by Y&R in Chicago, which won the business in 2009. Y&R declined to comment on the review, or whether the agency would defend. The search is understood to be well underway, with requests for information due back from ...

Hotels.com, un vrai concurrent des agences traditionnelles


Un système qui fonctionne au regard des millions de visiteurs et des milliers de réservations effectuées chaque mois (85% via le site Internet et 15% via le call center), annoncée par le groupe, filiale d'Expedia. "Notre marché s'est d'autant plus ...

Hotels.com: ecco i letti 'più pazzi' del mondo


Dal letto-barile al letto-automobile: il portale di prenotazioni alberghiere hotels.com ha scovato in giro per il mondo i letti d'albergo più strani e bizzarri, selezionando ed evidenziando quelle strutture dove è possibile trascorrere un soggiorno ...

Hotels.com Crowdsourcing Campaign Reveals the Hotel Offerings Most Important to Travelers


DALLAS -- Cable TV, air conditioning and swimming pools were once among the most sought after hotel offerings, but today's travelers demand much more from their hotel amenities, services and features. According to a recent crowdsourcing campaign ...

More Flexibility, More Time: Travel Tips for Boomers


If it's a smaller B&B, you can avoid stairs and if it's a larger chain, you'll likely be closer to the help desk and fire exits. Tip 4: Keep Medical Information On-Hand Always pack prescription medications and contact numbers in your carry-on for easy ...

Ferienparadies Russland: Die meisten bezahlten Urlaubs- und Feiertage


Eine heute von Hotels.com veröffentlichte Studie zeigt deutliche nationale Unterschiede bei bezahlten und gesetzlichen Urlaubsansprüchen weltweit. Betrachtet man den gesetzlichen Jahresurlaubsanspruch, toppt Russland die Tabelle mit ganzen 40 freien ...

Hotels.com-App jetzt auch für Windows 8


Reisende können online buchen auf http://de.hotels.com oder über die Telefonhotline 069-94-51-92-074 im deutschsprachigen Call-Center. Photo: http://photos.prnewswire.com/prnh/20120628/540164. Originaltext: Hotels.com, L.P. Digitale Pressemappe: ...

Puglia in impennata, la più richiesta su Hotels.com


Il 2012 appena terminato ha infatti visto un forte aumento di richieste per gli hotel della regione, come sottolinea anche il report di Hotels.com sulle destinazioni italiane più gettonate su internet. Al primo posto della classifica spicca, infatti ...

Hotels.com, le 10 mete italiane più ricercate del 2012


Manfredonia Hotels.com svela la classifica delle località italiane che hanno registrato i maggiori aumenti di ricerche sul sito di prenotazione hotel online nel 2012. Gli hotel in Puglia hanno riscosso grande successo: in particolare Manfredonia è ...

Thon bryter med Hotels.com


Hotels.com har opplevd en flukt av skandinaviske hotellkjeder siden i sommer. Nå følger Thon Hotels etter. IKKE LØNNSOMT: Olav Thon og. IKKE LØNNSOMT: Olav Thon og Thon Hotels får ikke styre hotellprisene på egne nettsider og må betale ...

Stordalen bryter med Hotels.com


technical support Consultant. Ski · Thin Film Electronics ASA. Regnskapsansvarlig til børsnotert selskap. Oslo · Selvaag Self-Storage AS. Controller ... 223.000 nye jobber i USA. Renterådet splittet: Dette bør du gjøre, Olsen. Klimaendringene en større ...

Hotels.com rullaa ratikalla


Helsingin kaduilla kulkee Hotels.comin brändäämä raitiovaunu, jonka tavoitteena on tutustuttaa suomalaiset sivuston punaiseen ilmeeseen. Syyskuussa liikenteeseen ilmestynyt ratikka kulkee eri raitiovaunulinjoilla helmikuun loppuun asti. Hotels.comin ...

Hotels.com launches Chinese International Travel Monitor


The number of Chinese travellers making international trips was up by a strong 22 per cent[1] in 2011, compared to 2010, and experts predict China is on track to overtake Germany and the US as the world's largest outbound tourism market in the next few ...

-- improving its overall customer experience index score every year since the ...


"As part of this commitment, we currently feature more than 150000 hotels around the world, over 6.5 million user-generated reviews, our award winning Welcome Rewards loyalty programme, price match guarantee and 24/7 Customer Service in many ...

Hotels.com nominado como 'Mejor Experiencia General para el Cliente'


"Trabajamos continuamente para mejorar no sólo el sitio sino nuestros dispositivos móviles y el servicio de call center, a fin de ofrecerles a nuestros clientes la mejor experiencia posible de compra, reserva y post-reserva", comentó Scott Booker ...

Hotels.com Zeroes in on Affordable Luxury


"Hotels.com is dedicated to finding the right hotel for the right price for all our customers, and with great tools and resources like the HPI, guest reviews, our 24-hour call center and last-minute deals, we're making it easier than ever for everyone ...

Hotels.com adopts more flexible expiration policy for its loyal guests


Other offerings include priority Customer Service during the travel booking process, dedicated concierge service for tickets, tours and transportation, hotel price guarantees and exclusive offers. For instance, earlier this year Expedia announced that ...

Ad of the Day: Hotels.com


You might have heard of extreme coupling, extreme ironing, or even extreme cello playing (yeah, it exists). Now, courtesy of Hotels.com and Young & Rubicam in Chicago, there's another crazy activity to add to that list: extreme hotel-room booking.

Hotel Gives Away My Room, Hotels.com Won't Give Me My Money Back


Had it even taken a minute to look at her issue, then it would have reversed the charge. Sure, the Fair Credit Billing Act doesn't probably require it to do anything. But whatever happened to good Customer Service?

Five Startup Tips from Hotels.com and Getaroom.com Co-Founder Bob Diener


“I saw this as a great opportunity to build a great call center business around the Internet,” Diener said. “So many people are frustrated if they get an agent that can't speak good English. People need assistance with reservations, and people want to ...

A Few Tips from the Founder of Hotels.com


Something that does work is excellent Customer Service, which Diener and getaroom.com provides with a domestically-based call center filled with agents that really know hotels and the travel industry. This knowledge gives consumers the confidence needs ...

Hotels.com Leaves You Without A Place To Stay In Beijing, Shrugs


I look on the page to find the hotels.com Customer Service number, only to see AN AMERICAN NUMBER! If you're stranded in a foreign country, how are you expected to contact them? (STRIKE 1) After a bit more back and forth with the desk person, ...

Hotels com - Named Best Overall Customer Experience


As well as the highest award, Hotels.com has won many other awards, such as: – Coming in the first place for six other categories, including the key service areas of customer satisfaction, customer support and booking process – achieving a total of 12 ...

hotels.com Named 'Best Overall Customer Experience'


... industry for our site's ease of use, features which include over two million unique user-generated hotel reviews, our award winning welcomerewards loyalty program (stay ten nights, get one free)*, our 24/7 Customer Service, and our price guarantee. ...

Hotels.com Launches Two New Sites in Indonesia and Vietnam


Users can book online, on a mobile device or by calling one of the dedicated 24/7 Customer Service centers. As the market leader in online hotel bookings, Hotels.com is able to capitalize on its global size to negotiate competitive rates and provide ...

Hotels.com Boosts Mobile Strategy With Two New Smart Phone Applications


For those who prefer to talk to a hotel expert by phone, the Hotels.com Customer Service centre can be accessed by one click. Scott Booker, SVP eCommerce for Hotels.com, said: "This is one of many enhancements we are making in the mobile space. ...

Hotels.com Launches Fivestar Program


Exclusive access to dedicated Customer Service agents via a members-only phone number and e-mail address. Weird that Customer Service is now a perk. Fivestar members will also get early access to exclusive deals and promotions, as well as a hassle-free ...

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