HSBC customer service news

Find the latest HSBC news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

HSBC deputy general counsel departs to join fintech startup


HSBC deputy general counsel Richard Given has left the bank after six years to join a fintech startup founded by former Barclays chief executive Antony Jenkins. 10x Banking, which was launched last year, is aiming to create a “more diverse, open and ...

Apple Pay Launches for HSBC Australia and 20+ US Banks


Market USA Federal CreditUnion • Midstates Bank N.A. • Security State Bank ofHibbing • Skyward Credit Union • The Bank of Bennington • Two River Community Bank The Apple Pay service is available on iPhone 6 and later, iPhone SE, Apple Watch, the late ...

HSBC profit falls 19% as bank seeks to restore falling revenues


HSBC's profits fell 19 per cent in the first quarter to £3.88bn, but Europe's biggest bank beat analyst estimates. The London-based global lender has been battling to restore revenues hit by an ongoing restructuring programme. HSBC said pre-tax profit ...

HSBC downgrades Severn Trent on asset resilience issues


Analysts at HSBC downgraded their recommendation on shares of Severn Trent in view of the regulator's new push for the sector to increase its 'resilience', which in the case of Coventry-based Severn meant roughly £230.0m of additional capital outlays.

HSBC redesigns all debit and credit cards


From the launch of the “HSBC in Hong Kong: A Virtual Story” app, which uses argumented reality to show a mosaic, historical map of HSBC main buildings last October, to several myth-busting posts on its social media that explained the bank's history and ...

HSBC Challenges Foreclosure Dismissal Amid Claims of 'Unclean Hands'


Things looked grim for HSBC Bank USA N.A. last year when it faced involuntary dismissal of its case after a bench trial and sanctions for prosecuting a foreclosure suit with "unclean hands." Back then, the trial judge sided with borrowers accusing the ...

Canada Beat USA to Win HSBC Singapore Sevens


It took Canada 140 appearances on the HSBC World Rugby 7s Series since 1999 to finally enjoy the sweet taste of a Cup final victory. On a weekend of massive upsets and shock defeats, the Canada Sevens team beat the United States 26-19 to win the ...

Ex-HSBC director joins Metro Bank


Metro's large commercial banking team focuses on companies with a turnover above £10m and debt in excess of £3m. It supports businesses with their day-to-day banking requirements as well as management buy-ins and outs along with asset purchases. The ...

Fiji Beat South Africa to Win 2017 Cathay Pacific / HSBC Hong Kong Sevens


Fiji dominated the Cup Final of the 2017 Cathay Pacific / HSBC Hong Kong Sevens to beat South Africa 22-0 on Sunday. Fiji pray together before the start of the 2017 Cathay Pacific / HSBC Hong Kong Sevens. South Africa had no answer to Fiji's single ...

WARNING: HSBC phishing scam targets bank customers


The messages look disturbingly real, and HSBC warns customers to be skeptical of any virtual communication that claims to be from its Customer Service department. "Be wary of unsolicited emails that appear to be from your bank and contain links to ...

Goldman Sachs, UBS, and HSBC Off the Hook on Metals Antitrust Claim


BASF Corp., UBS AG, Goldman Sachs Intl. and HSBC Bank USA N.A. may not have to pay damages in antitrust claims of price fixing after a judge ruled that the plaintiffs lacked standing ( In re Platinum and Palladium, S.D.N.Y., No. 14-cv-09391, 3/28/17 ).

HSBC Deal Accelerates Development at London Biggin Hill


London Biggin Hill Airport (IATA: BIG) has agreed a £15 million finance package with banker HSBC to fund the construction of an additional 140,000sq ft office, hangar and business aircraft parking facility and the development of a 50-bed four star hotel.

HSBC closes in on completion of UK panel review


HSBC is in the final stages of a review of its UK legal panel, with the roster expected to be reduced in size. The panel shakeup comes after the bank's global advisers were reviewed at the end of last year, with US firm Davis Polk & Wardwell winning a ...

HSBC Is Steadily Filling 1000 Jobs at Its New HQ Outside of London


HSBC (hsbc.holdings-plc) is on track to fill 1000 vacancies at the new headquarters of its British retail bank in Birmingham it said on Thursday, with people hired for nearly 450 of the roles . The bank's newly separated high street lender HSBC UK is ...

HSBC snags Citi's chief dealer in New York


Brent Donnelly, a chief dealer and G10 foreign exchange trader at Citi, has left the firm, FX Week has learned. It is understood that Donnelly left the bank a few weeks ago, to become an FX spot trader at HSBC. He will report to Peter Little, head of ...

City News: H&T, HSBC and Bovis


A HIGHER gold price and strong demand for short-term loans boosted pawnbroker H&T Group's annual profits by 42.6 per cent. PUBLISHED: 08:20, Tue, Mar 14, 2017 | UPDATED: 08:41, Tue, Mar 14, 2017 ...

UK consumers more focused on inflation than Brexit, HSBC survey finds


UK citizens have remained rather unfazed by the prospect of Britain's departure from the European Union, but have expressed concern about rising cost inflation, HSBC found in its 'Anatomy of the Consumer' survey. In the wide-ranging survey from what is ...

HSBC sells US residential mortgage loan portfolio


HSBC Holdings has sold a portfolio of predominantly US second lien residential mortgage loans to DLJ Mortgage Capital, which is a wholly-owned subsidiary of Credit Suisse, for $1.5bn. The proceeds will be used to pay down long-term debt and for general ...

Michelle Wie opens with 66 to lead HSBC Women's Champions


Michelle Wie tees off on the 3rd hole during the first round of the HSBC Women's Champions Thursday. WONG MAYE-E. SINGAPORE (AP) Michelle Wie rolled in several clutch putts on Thursday to take a one-stroke clubhouse lead at the HSBC Women's ...

HSBC fights to keep company report private


That question was front-and-center during a contentious hearing at Manhattan federal appeals court on Wednesday, after a lower court ruled last year that an embarrassing internal report about HSBC should be unsealed. HSBC and the Justice Department ...

HSBC's India headcount rises by 4000 despite global drop


UK-based banking major HSBC saw its India headcount rise by 4,000 people to reach 37,000 last year even as its worldwide workforce got trimmed by nearly 23,000 persons. India figures as the second-biggest among HSBC's "main centres of employment" ...

HSBC legal spend fell by nearly $1bn in 2016, annual report shows


HSBC reduced its legal spend by nearly $1bn during 2016, according to the bank's latest annual report. The expenditure for the calendar year, which the report says covers “settlements and provisions in connection with legal matters”, reduced from $1 ...

HSBC slides after 62% profits plunge


HSBC threw in an extra £1bn share buyback and offered assurances about maintaining its dividend to try and keep investors onside as it reported a bigger than expected drop in annual profits and admitted it may need to move 1,000 jobs from London to ...

HSBC profits dive on political storms


The HSBC building is seen past a lion statue in the Central district of Hong Kong. HSBC profits plunged last year on huge writedowns and restructuring charges, the banking titan said yesterday.— AFP. HSBC profits plunged last year on huge writedowns ...

HSBC Reports a Pre-Tax Profit Slump of 62% and Announces a $1 Billion Share Buyback


HSBC Holdings (hsbc.holdings-plc) has reported a 62 percent slump in annual pre-tax profit that fell way short of analysts' estimates due to one-time charges related to some businesses, and announced a new $1 billion share buy-back. Europe's biggest ...

Tuesday preview: HSBC begins bank reporting season


London's big banks begin reporting results on Tuesday, while macro attention turns to UK public sector borrowing and European manufacturing and services data. As part of the Treasury Committee's latest Inflation Report hearings, four members of the ...

Time for HSBC to Take Some Risks


With a disappointing buyback in the cards, shares of HSBC Holdings Plc may struggle to continue their ascent. It's time for the London-headquartered bank to deliver on revenue growth and profitability. Stock in the lender that makes almost two-thirds ...

HSBC Q4 Earnings: What's in Store for the Stock this Time?


HSBC Bank USA, N.A. And Affiliates Raise Prime and Reference Rate. 06/14/17-6:20PM EST Business Wire. Warning: Overvaluation, Unsustainable .... Client Support. Contact Us · Share Feedback · Media · Careers · Advertise. Follow Us. Facebook · Twitter ...

HSBC's Zaimi ditches Asian FX for equities


Hossein Zaimi, HSBC's head of FX for Asia-Pacific (Apac), has swapped currencies for equity markets in assuming the role of global head of equities. Based in Hong Kong, Zaimi will report to both Thibaut de Roux, head of global markets, and Gordon ...

Trump Tweeting Will Spur Reality Check on US, HSBC Says


A reality check may be looming for investors optimistic about Donald Trump's policies, and that bodes well for emerging markets in Asia, according to Herald Van Der Linde, HSBC's head of equity strategy for the Asia-Pacific region. While leaders such ...

Saatchi & Saatchi Takes Over as Global Creative Lead for HSBC


HSBC has named Saatchi & Saatchi as its new lead global creative agency after a competitive review. Saatchi takes over the account from J. Walter Thompson. The account is worth roughly $400 million, according to a report from More About Advertising ...

HSBC to close 62 more branches this year, blaming online banking


Without doubt Customer Service in financial services will suffer if our high streets are left with no local branches. The banking industry must act to prevent confidence in our banking system falling further.” The bank said this signalled the end of a ...

HSBC cuts price target for Royal Mail on pension concerns


“This is centred on: a credible presence in the Europe parcels market; an enhanced IT capability, which should underpin an improvement in the Customer Service offering; a focus on growth investment and a healthy cash flow supporting an estimated 5% ...

BestX signs JP Morgan and HSBC as TCA clients


Foreign exchange transaction cost analysis provider BestX has signed up two major dealers to provide third-party TCA for electronic and algorithmic trades to clients of both JP Morgan and HSBC via the banks' single-dealer platforms. BestX, which was ...

If you bank with HSBC you could be owed a payout for 'unreasonable debt collection'


Thousands of HSBC credit card customers who were subject to 'unreasonable' debt collection charges on their bills will be refunded. The bank has agreed to cough up £4 million after 6,700 customers were charged extra fees for falling into areas on their ...

Greenpeace: Indonesia forest destruction is being funded by HSBC


HSBC, one of the biggest banks in the world, is funding destructive palm oil companies, according to a Greenpeace blog post on 17 January. Annisa Rahmawati, Senior Forest Campaigner for Greenpeace Southeast Asia, on 17 January posted the secretly ...

HSBC Is Officially Moving Some UK Staff to Paris After Brexit


HSBC will move staff responsible for generating around a fifth of its U.K.-based trading revenue to Paris following Britain's exit from the European Union, Chief Executive Stuart Gulliver said on Wednesday. "We're not moving this year and maybe not ...

HSBC plans to relocate jobs to Paris after Brexit


HSBC became the first major bank to detail plans to move jobs out of London after Brexit, saying it will relocate staff responsible for generating around a fifth of its UK-based trading revenue to Paris after Britain leaves the European Union. Major ...

HSBC Pays $32.5 Million to Settle Claims on Faulty Foreclosures


HSBC Holdings Plc will pay $32.5 million to settle claims that it failed to follow a U.S. regulator's orders to improve mortgage foreclosure practices that led to borrowers being harmed after the 2008 credit crisis. The Office of the Comptroller of the ...

HSBC adds Davis Polk to global panel with regular UK advisers reappointed


HSBC has completed a global panel review, with US firm Davis Polk & Wardwell winning a place on the roster. Existing panel members Allen & Overy (A&O), Clifford Chance, Freshfields Bruckhaus Deringer and Linklaters have all been reappointed alongside ...

HSBC has closed all the accounts of campaign group and won't say why


Its press office will only comment opaquely: “HSBC aims to provide the highest standard of Customer Service … where this has not been met we endeavour to work closely with the customer to resolve any issue as soon as possible.” Abrupt closure of bank ...

HSBC's Sterling Dividend


Europe's largest bank reported adjusted pretax profit Monday that rose 7 percent from a year earlier to $5.59 billion, beating analyst estimates. Not bad, right? But including one-time items, such as a loss from the sale of its Brazilian unit and ...

Buy Gold No Matter Who Wins the Election, HSBC Says


There's one certain winner of next week's presidential election, according to HSBC Holdings Plc: investors in gold. Although they deem a Donald Trump victory more supportive for the price of the metal than a win by Hillary Clinton, the bank's Chief ...

Pro Golf Daily: Matsuyama Cruises To Victory At WGC-HSBC Champions


Sep 3, 2016; Norton, MA, USA; Hideki Matsuyama reads his putt on the 13th green during the second round of the 2016 Deutsche Bank Championship golf tournament at TPC of Boston. Mandatory ... technical support · Advertise · Writer Application · Tips ...

Hideki Matsuyama Leads by Three at WGC-HSBC Champions


Hideki Matsuyama arrived at the HSBC Champions as the first Japanese player in nearly two decades to reach the top 10 in the world ranking. His 19 birdies over 36 holes in biting chill and swirling wind helped explain how he got there. Even as the ...

WGC-HSBC Champions: McIlroy, DJ, Stenson, Bubba Top Star-Studded Event In Shanghai


As the WGC-HSBC Champions gets set to start, it once again boasts some of the world's best golfers in attendance. Rory McIlroy, Dustin Johnson, Henrik Stenson and Bubba Watson headline an excellent field at the WGC HSBC Champions event in ...

Goulet says goodbye to HSBC


Claude Goulet, head of foreign exchange institutional sales at HSBC, has parted ways with the UK bank, sources have told FX Week. At this juncture it remains unclear whether the post he leaves will be filled or if his responsibilities will be shared ...

WGC-HSBC Champions Fantasy Picks


Russell Knox is the defending champion at this week's WGC-HSBC Champions, but that doesn't necessarily mean he'll make good on his fantasy potential. Rife with idiosyncrasies, the WGC-HSBC Champions is always a fun week for fantasy managers.

WGC-HSBC Champions Top 10 Power Rankings


Depending on which tour you follow, the WGC-HSBC Champions is either the first or final World Golf Championship event on the schedule. With the new PGA Tour season just getting underway and the European Tour season nearing its conclusion, there will ...

Court Urged to Reject 'Blanket Sealing' of Monitor's Report in HSBC Case


A federal appeals court was urged Thursday to allow the public to read a 1,000-page report from the compliance monitor who is overseeing a deferred-prosecution agreement between HSBC Bank USA and the U.S. Justice Department. The case in the U.S. ...

While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video