Posted by Nikki
Cornelia ga is terrible. They have gapped my husbands head and their solution to the problem was to let them re cut his hair. Why would we do that?
Great Clips customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Great Clips.
09
Sep
27
Jul
Posted by Anonymous
I'm trying to reach a stylist, named Kimberly. She worked at the Piney Orchard Great clips about 6 months ago. She is a brunette and about 30-35 years old. She did a wonderful job cutting my hair, which is very fine, and I wld like to see her again. Very few stylists can do a good job with my hair, and it is frustraring. My name is Janice and if you locate her, you can give her my # which is I would like to go to wherever she is cutting hair now.
Thank you!
13
Jun
Posted by Anonymous
I went to the Cornelia ga store on 61216to get a cut they were two attendants two in the chairs the lady sgined me in one wating. Another person came in and she took them first said they were on line this went on for about forty five minutes I ask the lady how long did she signin she said about 10 min's before I left. And will not be back if you are on line only just put it on you sign. This is not fair as my time and money is not important. Maybe you need to adress this problem as you will loose more customer
29
Jan
Posted by Anonymous
My husband went to hair cut at campus plaza .
He don't like to go hair cut but I push to go .
After finish hair stylist said $15 so my husband gave to him $20 . The guy stylist said we don't have change so he took $5 change . Off course my husband will give to him change but he took money.
My husband do mad come back home .
What kind business you guys do ?
My husband never go again !
23
Jan
Posted by Anonymous
I love my Great clips Lawrenceburg local store. But rarely recive any coupons or offers. I do find it easy to get online coupons for Boricks and other similar stores. I like Great Clips better but as a single mom budget is worth more than friendly service. I've singed up for e.mails and other offers. I even have the check in app. But no offers come via email nor snail mail. Please help me find my offers. My friends get them. I just would like to be noticed for my customer loyalty. Thank you.
09
Jan
Posted by willneverevergoback
Had been a customer to Great Clips in California and never had nothing but great service. Moved to Texas and had the worse experience ever with there Kensington Square in Corinth. Manager horrible customer service. Stylist couldnt do simple boy cut and they were interested in socializing than getting to customers waiting. Will never go back, not even if I got free hair cuts for my entire family, and there is a total of 6 of us.
29
Dec
Posted by Anonymous
I have been to the Great Clips Indianapolis broad ripple site a few times . I was very disappointed at how, assume, management treat staff. I own a small business myself and I think is very unprofessional for management to confront staff in front of customers and other staff. It seems to me that it is about controlling staff rather than guiding and helping. It appears to me that management could benefit from training on how manage staff and treat customers.
17
Sep
10
Aug
Posted by Anonymous
You have lost my business. I came to a store was waiting and two people walk in supposedly having registered on the Internet. after having waited for 10 maybe 15 minutes these two people just came in and took the next chair directly in front of me. the lady who was working there just smiled at me like it was best thing she's ever seen happen really upset me I'm talking about the great clips on the corner of briar forest and dairy Ashford in Houston Texas I have noticed the quality of the staff that you have there has diminished quite a bit. I won't go back there ever again. What a low life thing to do.
31
Jul
Posted by Anonymous
I'm a licensed barber in the state of Connecticut I was hired by Great Clips in Newtown Ct as far as I knew everything was working out fine. I was told to make myself comfortable because I was going to be there for awhile.the very next day I was called and terminated because I wasn't a fit for Great Clips. Well in Connecticut by law if you terminate an employee you are required to give them their final paycheck no later than the next business day after termination. So I gave them the benefit of the doubt that my money would be direct deposited but we are now a week and a day later and no pay. DO NOT GO TO WORK for Great Clips. Oh yeah another thing is the uneducated u precessional so called manager told me that I needed to slow down my cuts. I was also told that my black work pants were unacceptable while she stood there in crazy printed yoga pants with open toed sandals on. Talk about not being professional. I feel sorry for the owner of this particular store for leaving his business in her hands. I will make it clear to every person I know and that's a lot of people to NEVER go to Great Clips!!!
17
Jul
Posted by Anonymous
I took my girls for a cut today, and i was definitely not satisfied by the service, for one asked to get my daughters hair cut in layers and that did not happen, when the stylist was done it didn't look like she did anything to my daughter's hair, and the stylist who did my other daughters hair should not be cutting kids hair, she was very rough and upset my daughter who immediately reacted to the stylst being so mean! Not a happy costumer! ! I wish i hadn't gone there in the first place!
13
Jul
Posted by Anonymous
I went for a job interview on July 11th for the Great Clips in Murrieta California on murrietta Hot Springs Road. My appointment was at 1:30 and i got there at 115 and let them know I was here for my 1:30 interview they told me the manager was next door having lunch and should be back shortly. I looked out the window at the patio next door there was a restaurant and the salon manager and the regional manager said they're having lunch the stylist called her and let her know that I was waiting for the interview I SAT there for an additional 55 minutes while they had lunch knowing I was sitting in the lobby. I went back from my interview didn't even take 5 minutes, we were interrupted 3 times in that five minutes and she said they would be contacting me. I was so upset at the time I got home I had made up my mind I wasn't going to accept the job. I had worked at a great clips in earlier years and managed it that wasn't under the same regionals jurisdiction. I don't know if this regional manager,the way she looked she looked tired and she looked worn out. Like she just didn't even enjoy her job any more. I wish I would have known this and they did not waste my valuable time. I will not recommend any of this owners or regional great clips to anyone I will actually tell them to run!
13
Jul
Posted by Anonymous
I was just at the Great Clips on Cougar Place and will not be back.. The gal that cut my hair was rude and did not know how to cut hair or she just did not want to cut mine..
I was treated ruff, and my cut is uneven..When I first sat down in the chair she wanted me to tell her how I wanted my hair cut witch is what they should but then they wanted me to tell them what to use and when I said I did not know what she should use she said she could not cut my hair if I didn't tell her what to use (like a number 1 or 3 ) what ever that means..
Most good hair people can look at the person hair and just ask if they want the same cut and if you want a clippers or scissors, and in my day you ask a little kid #1 or #2 it was the restroom..
I got the worst cut I have had ever and will not be back..
29
Jun
Posted by Anonymous
I have been going to Great Clips for a hair wash and blow dry with a brush for 5 years in Lawrence, Ks. since I had a rotator tear in my left shoulder. With the right person this normally takes 15 minutes. Lately at the 23rd street shop two of the girls told me they are not aloud to use a brush anymore and I left the shop with dripping hair after paying my $5.00 approx. 40 min. later. Niether girl can blow dry without talking a mile a min. about the shop, people in the shop, management and rules. Very unprofessional girls.I also had a run in with a supervisor on 6th & Wak. shop. Very rude person. I encountered a bad cut at her shop and It left me with a rooster tale. When I asked her what I should say to the girl so that didn't happen again she rudely said " Don't ask for a short cut". You have some major moral problems and rude people. Both Kathys' and Ryan are excellent people with good people skills. They all three get the job done quickly and politely. Thank God for people with manners, To bad none of them are supervisors.
17
Apr
20
Feb
Posted by Lea
Great clips north town plaza davenport Iowa my son had a horrible haircut from stylist Lea I don't think she new what she was doing my son wanted #3 on the side but for some reason she shaved all his hair off it was supposed to be longer and spiked on top. When I told her it was not right she got defensive. Not a sorry or nothing and I still had to pay for it. I will never go back there again I would like my money back that I paid for such a terrible haircut. I want someone to contact me or email me back on this matter asap.
15
Feb
Posted by Anonymous
Great clips at south Dale center in Glen burned MD. I believe she is the manager, is very cold, no personality what so ever. I was going there on a weekly basis, when I got her she had the personality of a dead fish,as a manager she should have a more outgoing personality, I will not be going back!
31
Jan
Posted by lion
I took my daughter to great Clips on 4900 Transit road near target Plaza there phone is . Depew Ny location near william &Losson NY.Anyway the salon lady blond hair with glasses wouldnt cut my 8 year old daughter hair just because she had a little tangles in the back she has natural curly hair. Said it would be extra money and didnt have the right combs to comb her. Sad. So I told her will go somewhere else I am very upset the salon girl should be fired for her attutide and you dont treat customers like that didnt act very professial and didnt like old enought tocut peoples hair bad experience wouldnt recommend that area and store to anyone not enought help there either I want something done about this that isnt a salon to go too.
18
Nov
Posted by Anonymous
I worked in the beltline Calgary this is the dirtiest shop I've ever worked at never does anyone clean there unless they are told head office people are coming that day! I tried to get them to have a staff meeting because when they want to TALK to you they leave notes in the back room I've taken pictures of the notes they say its not needs trust me staff meetings are necessary for the good of all the products on shelvesvare outdated to the point they have expired the only time that put necessary products up for sale is AGAIN when the head office comes there one day a year they pride themselves on doing their own thing and actually verbalizing it out loud to other staff members how they don't follow great clip rules
16
Sep
Posted by Anonymous
I worked for great clips in beloit wisconsin.No licensed manager for over a year .and acting manager was not even worried about it. She said owner doesn't care wow. I wonder if all stylists are licensed.I quit because I was not going to risk my license.The way two of the girls cut they probably dont have a license..
11
May
Posted by Anonymous
why are the stylist in the albemarle store aloud to tell their drama stories to every customer that walks in the store. maybe someone needs to check on this store. i was there on saturday and all i heard is the stylist drama and all her life history, and while she was cutting hair her hand was shaking the whole time. do you do drug screening
07
Apr
02
Apr
Posted by Anonymous
I have a favorite stylist at the great clips on Sam Furr road, Huntersville, NC store. This morning I attempted to call the store to see if she was working. The calls went to voice mail. However, on your app the wait time was 7 minutes and even 1 minute. Why are they no answering the phone?
14
Mar
Posted by Anonymous
Great clips is the worst of them all!!...they have the worse service they ruined my son's hair and I will never go there again. The great clips on potanco in san antonio you people need to go back to school and learn how to cut hair. I would never recommend anyone to go there. If you want a bad hair cut then you go right ahead. Great clips sucks!!!
