DIRECTV customer service news

Find the latest DIRECTV news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

DIRECTV NOW Rolls Out Fire TV DVR Beta to All Beta Testers


They had promised to add me for the Fire TV 2nd gen, but never did until shortly after I chatted with DTVN Customer Service to complain about that a couple of days ago. Then I got the 2nd email the next day with the instructions for using the beta on ...

DirecTV customers missing WSEC


SPRINGFIELD, Ill. -- DirecTV customers who are used to receiving WSEC in their satellite packages are missing the Springfield-based PBS channel from their channel lineup. Network Knowledge, the corporate owner of WSEC, says WSEC signals cannot reach ...

AT&T's DirecTV Now Suffers Technical Issues During Holiday


AT&T's streaming video platform DirecTV Now suffered from notable outages and technical issues during the holiday. The problems were first noticed by industry analyst Phillip Swann, who states that users on social media complained during the holiday of ...

Cowboy Channel Corrals Coverage on DirecTV


The Cowboy Channel said it has been launched on DirecTV, which spurs the number of homes the network is available in to 30 million from 17 million. Part of the Rural Media Group, which also programs RFD-TV, the Cowboy Channel says it is now being ...

TV News Roundup: DirecTV Lassoes Cowboy Channel, '48 Hours' Revisits Waco, 'When Calls the Heart' Scores for ...


In today's roundup, Cowboy Channel launches on DirecTV, CBS sets a “48 Hours” special on the 25th anniversary of the Waco tragedy, and Hallmark Channel scores with its “When Calls the Heart” Christmas telepic. PROGRAMMING. The Cowboy Channel, a western ...

Report: DirecTV Now Customers Suffer Outages, Buffering


The Customer Service just appears to be fake with false promises. A rep I had a chat with a week ago says we're going to make sure everything is good you won't have a problem again, well that's not true. The DVR has been slow to Launch. They said it ...

AT&T DirecTV Launches 4K HDR Live Coverage


Starz Wants FCC to Force Altice USA's Hand · BBC expands BBC Player into Malaysia · Global Radio to launch Heart 80s · 'Cultural revolution' in China as SVoD rises · When a Meerkat is Your DP: PBS Nature's 'Animals With Cameras' · Not Your Average High ...

DirecTV Sets Slate of Live TV in 4K and HDR


Expanding beyond its initial work around 4K, DirecTV will also deliver a mix of sports, music and events programming that will also be delivered in High Dynamic Range, an emerging format that delivers brighter and more vibrant pixels. DirecTV, the ...

FREE zero-day for every reader: AT&T's DirecTV kit has a root hole – and no one wants to patch it


AT&T's DirecTV wireless kit has an embarrassing vulnerability in its firmware that can be trivially exploited by miscreants and malware to install hidden backdoors on the home network equipment, according to a security researcher. Ricky Lawshae – a DEF ...

Total Directv Now Subscribers Hits 1 Million, AT&T Announces OTT Enhancements


Directv Now logo Total Directv Now subscribers have reached the 1 million mark, AT&T announced today. AT&T's streaming OTT service provides a live channel line-up and video-on-demand, competing with a growing number of OTT alternatives to traditional ...

DIRECTV presentó dos servicios digitales para los clientes


Periodistas de la fuente tecnología recorrieron el centro de trasmisiones de Directv y vieron las funciones de los nuevos aparatos tecnológicos que usa la compañía en cuanto a señal satelital. Además, los trabajadores de Contenido y Digital de la ...

AT&T Says DirecTV Now's Streaming Service Has Topped 1 Million Subscribers


One year after launching, AT&T's DirecTV Now over-the-top TV streaming service has surpassed 1 million subscribers, according to the telco. However, those gains haven't offset steep pay-TV losses on the satellite and telco side of the house. AT&T has ...

DirecTV Now Surpasses 1M Subs


This most recent milestone means that DirecTV Now has added about 200,000 subs since it announced Q3 subscriber totals. Company execs have said that about 60% of DirecTV Now subscribers are new to the company. DirecTV Now has been dueling with a ...

Outdoor Channel Teams with DIRECTV to Launch Network in High Definition Across the United States


DENVER (November 29, 2017) – Outdoor lifestyle enthusiasts and television viewers of programming on Outdoor Channel just got a little closer to the scenic beauty of nature without having to leave the comforts of their couch. Outdoor Channel today ...

Get a Free 32GB Apple TV 4K With DirecTV Now


Image of apple TV 4k. Channels you'll get include ABC, NBC, FOX, SYFY, USA, MTV, and more. Add extra channels like HBO, Cinemax, Showtime, and Starz for a monthly fee (depending on the channel). For more information about DirecTV Now, you can visit ...

Report: Justice Wants Turner or DirecTV Sale as Condition for AT&T-Time Warner Approval


The path to an AT&T-Time Warner merger got even murkier Wednesday after The New York Times reported that the U.S. Department of Justice would seek a divestiture of either Turner Broadcasting or DirecTV as a condition for its approval of a deal. UPDATE ...

Report: Justice Wants Turner or DirecTV Sale as Condition for AT&T-Time Warner OK


The path to an AT&T-Time Warner merger got even murkier Wednesday after The New York Times reported that the U.S. Department of Justice would seek a divestiture of either Turner Broadcasting or DirecTV as a condition for its approval of a deal. The ...

DirecTV Now: Happy Birthday to Us


DirecTV Now is offering new subs a $25 discount on the first month of service on any package as AT&T's OTT TV service nears its one-year launch milestone. Launched Nov. 30, 2016, DirecTV Now said new customers can take advantage of it by using the ...

DirecTV, DirecTV Now Add CBS Fare to VOD Vault


DirecTV and DirecTV Now, AT&T's OTT TV service, both added CBS VOD content on Oct. 24, the MVPD confirmed. DirecTV Now, which ended Q3 with nearly 800,000 subs, also added a handful of live local feeds from NBC affiliates serving Baltimore; Cincinnati ...

AT&T Adds 296K DirecTV Now Subs in Q3


AT&T announced Tuesday that it added 296,000 DirecTV Now subscribers during Q3 2017, extending that base to about 800,000. Those OTT TV gains were not enough to offset “traditional” pay TV declines of 385,000 from DirecTV's satellite offering and ...

DirecTV to Launch Android TV-Based OTT Set-Top Box (EXCLUSIVE)


AT&T's DirecTV is getting ready to embrace internet-based content delivery beyond its DirecTV Now service: The company is about to introduce a new TV set-top box that's based on Google's Android TV platform and ditches satellite connectivity for over ...

Jessica Chastain's 'Woman Walks Ahead' Lands at A24, DirecTV


The movie had its world premiere last month at the Toronto International Film Festival. The drama, also starring Sam Rockwell, Michael Greyeyes, Ciaran Hinds, and Bill Camp, is directed by Susanna White from a screenplay by Stephen Knight. Producers ...

KFVE Honolulu Off DirecTV


KFVE Honolulu was off DirecTV as of 6 p.m. local time Thursday (Oct. 19) after the two were unable to strike a new retransmission consent deal. That comes after four extensions were granted by the station. "“We continue to attempt to negotiate with ...

AT&T Warns Investors of Heavy Q3 DirecTV Subscriber Losses


AT&T will report heavy subscriber losses at DirecTV in its third-quarter earnings later this month, bleeding that the telco giant chalked up to heightened competition in the pay-TV arena and the wallop of the summer hurricane season. In a Securities ...

Is DIRECTV Offering NFL Subscription Refunds Over Anthem Protests?


DirecTV is letting at least some customers cancel subscriptions to its Sunday Ticket package of NFL games and obtain refunds if they cite players' national anthem protests as the reason, Customer Service representatives said. Sunday Ticket's regular ...

NFL confirms DirecTV is offering refunds for Sunday Ticket


NFL spokesman Joe Lockhart told reporters during a Friday media briefing that DirecTV is offering a refund, but Lockhart said he doesn't know how it's being handled. The Wall Street Journal previously explained (under a somewhat misleading headline ...

VERIFY: Is DirecTV refunding offended customers of NFL protests?


On Tuesday evening, plenty of social media users started sharing their experiences about canceling their DirecTV football package subscription and getting a refund for it. WUSA9 News spoke with two Customer Service representatives who both said the ...

This Internet TV Service Has The Best Channel Lineup


With the arrival of Google's Internet TV service, YouTube TV, a few months ago, the market for people who want to watch popular cable channels without a cable subscription has never been more crowded. But none of the services—which range from Sony's ...

DirecTV is reportedly allowing some people to refund their NFL packages after national anthem protests


DirecTV is reportedly allowing at least some sports fans who disagree with NFL players' protests to cancel their subscription and receive a refund. Customer-service representatives told The Wall Street Journal that the company was letting some ...

Raycom, DirecTV Strike New Carriage Deal


Raycom and DirecTV have struck a carriage renewal agreement for the broadcaster's 54 TV stations, and without any blackouts, according to the broadcaster. “Our local commitment is to always put the needs of the communities we serve first,” said Raycom ...

AT&T's DirectTV Is Offering Refunds Over NFL Protests


The regular policy for DirecTV's Sunday Ticket prohibits refunds, but customer-service representatives have reportedly said they are making exceptions in light of the recent protests. The protests, which began last season to call attention to racism ...

DirecTV Refunding 'NFL Sunday Ticket' Subscription Fees Following Protests


The New York Post spoke to an NFL Sunday Ticket subscriber who said that a DirecTV Customer Service representative admitted to handling five subscription cancellation calls on Tuesday, prior to his. Former subscriber Paul Alvarado of Keller, Texas ...

WSJ: DirectTV allowing some refunds over NFL national anthem protests


The Wall Street Journal reached out to Customer Service representatives at DirectTV and got a variety of answers about the refunds. Some said that there would be no refunds while other representatives said that a prorated refund would be provided ...

DirecTV Now Most Aligned With Consumer Lineup Preferences Among OTTs: Study


The top three reasons for frustration with pay TV continue to be costs, poor service, and poor Customer Service. On the churn front, of the 83.9% of respondents who do get pay TV, 8.9% have switched providers in the last three months. When asked if ...

Among OTTs, DirecTV Now Most Aligned With Consumers' Preferences: Study


Although virtual MVPDs are focused on delivering slimmed-down TV channel bundles, DirecTV Now's “Just Right” package appears to be the most aligned when it comes to delivering a mix of the “core channels” consumers desire most, TiVo found in its Q2 ...

Report: DirecTV Offering Refunds on Sunday Ticket Package Over Sunday's Protests


DirecTV is reportedly allowing customers to get refunds when they cancel their Sunday Ticket package if they cite players protesting during the national anthem as the reason for ending the service. You May Like.

DirecTV offers refunds for NFL packages due to protest controversy


DirecTV is offering refunds for its NFL Sunday Ticket product to customers who are upset that players are protesting the National Anthem. While DirecTV and the NFL were unavailable for comment, a Customer Service representative confirmed that refunds ...

DirecTV Is Offering Some Customers Refunds Because of the NFL Anthem Protests


DirecTV is offering refunds on their Sunday Ticket NFL package, even though the company's rules state otherwise, because of football players who protest during the national anthem. DirecTV Customer Service representatives contacted by both Bloomberg ...

DirecTV offering Sunday Ticket refunds to some upset by NFL anthem protests


That's according to the Wall Street Journal, which claimed to have gotten confirmation of that change in policy, albeit with some possible restrictions, from Customer Service representatives Tuesday. DirecTV normally does not offer refunds to customers ...

DirecTV allows Sunday Ticket refunds after NFL protests, per report


... “representatives said they are making exceptions this season—which began in September—because of the controversy over the protests, in which players kneel or link arms during the national anthem.” The Wall Street Journal cited two individuals who ...

American Spirit Media Stations Go Dark to DirecTV


American Spirit Media stations in seven markets went dark to DirecTV customers at midnight on Sept. 21, after the parties failed to reach a retransmission-consent agreement. “As of 11:59 p.m. Eastern Time on Sept 21, 2017, DirecTV has dropped seven ...

AT&T and DirecTV may drop Fox channel in Pensacola region


Local Fox affiliate WALA announced on Thursday that the channel could be dropped as of Friday by AT&T and DirecTV, eliminating all of its programming — including NFL and college football — for customers of the cable and satellite providers in Pensacola.

DirecTV Now Adds CBS, The CW in Select Markets


On the heels of a deal with CBS Corp. that was announced last month, DirecTV Now, AT&T's OTT TV service, said it has added live locals from CBS and The CW in several markets, and is now selling Showtime for an additional $8 per month. By market, here's ...

Dominican Channel Seeks Restoration on DirecTV, U-Verse


Televisión Dominicana, as its name suggests a channel targeted to Americans with ties to that country, held a rally in New York Monday to try and get AT&T to put it back on co-owned DirecTV and AT&T's U-Verse MVPD. The channel has been off DirecTV ...

South Carolina Court of Appeals Sends Taxpayers Clear Signal; Rules DIRECTV Must Source Receipts Based on ...


DIRECTV argued that it generated income through content development, sales and marketing, broadcast operations, and Customer Service, which were activities it performed primarily outside of South Carolina. The Court of Appeals rejected this argument ...

AT&T CEO: Bye-Bye DirecTV, Hello AT&T OTT Video


Directv Now logo AT&T plans to launch a cable TV-like service for delivery over-the-top over its own or a competitor's broadband network in 2018, said AT&T CEO Randall Stephenson at an investor conference today. The AT&T OTT video offering will be in ...

A24, DirecTV Nab Worldwide Rights to Timothée Chalamet's 'Hot Summer Nights' (EXCLUSIVE)


The thriller is described as “fun and sexy” and stars Timothée Chalamet, currently generating Oscar buzz for “Call Me by Your Name,” as a teenager whose drug dealing lands him in a world of trouble. Chalamet's character's headaches are exacerbated ...

Dispatch Pulls Stations off DirecTV, AT&T U-Verse


The latest in the recent spate of carriage disputes, Dispatch Broadcasting has pulled its Indianapolis and Columbus, Ohio TV stations off DirecTV and AT&T U-verse. In a notice on the stations' websites, Dispatch said its decision to take WTHR, the ...

Raycom Stations Continue on DirecTV


The previous extension, through Sept. 5, was so that DirecTV subs could get the latest local information on Hurricane Harvey, as well as on the relief efforts, which Raycom was contributing to. “Raycom Media stations are committed to keeping our ...

DirecTV dealt a nearly $15 million setback by the South Carolina Court of Appeals


DirecTV has been clashing in court with South Carolina tax officials over the subscriber fees it collects in the Palmetto State. File. Facebook · Twitter · Email; Print; Save · Facebook · Twitter · Email; Print; Save. Some accounting pros call it a ...

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