Find the latest ComEd news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
HINSDALE – Citing rising rates in the deregulated electrical market, the Hinsdale Village Board announced during its June 2 meeting that it will not be renewing its electrical aggregation program and will return to using Commonwealth Edison. Mark ...
Am I the only one wondering why ComEd continues to send out those ridiculous monthly Home Energy Reports? We all know we could do better, and it doesn't matter to us how we compare with how well our neighbors are doing. You would think they could ...
DeKALB – A new ComEd representative met Thursday with the DeKalb Park District Board to discuss best practices going forward with power line and tree maintenance along park district trails. Related Links. Volunteers tackle projects for DeKalb County ...
CHICAGO — Commonwealth Edison Co. (ComEd) announced it is partnering with Nest® Labs and Xfinity to offer incentives of up to $40 to the first 10,000 ComEd customers who enroll in Nest's Rush Hour Rewards™ or Xfinity Home's Summer Energy ...
DeKALB – Police are asking for the public or help in finding the suspects responsible for breaking into the ComEd substation and driving a crane on the site before hitting a power line and causing a power surge. It happened about 6:30 a.m. May 9, when ...
Starting in January 2016, ComEd's residential customers will save on their monthly bills thanks to company's smart grid program. When you look at your electricity bill statement, most of us want to either cringe or jump up for joy if we've either gone ...
ComEd Earth Month Challenge Program Coordinator Terry Lynch (center) entertains students at Hiawatha Elementary School in Berwyn March 19. The program encourages students to promote energy saving in their communities. By SUBURBAN LIFE ...
CHICAGO – Commonwealth Edison's customers have been unknowingly contributing millions of dollars to the utility's charities, including politically influential groups and projects that have close ties to company executives. ComEd's charitable ...
The battle continues for Rock Island Clean Line (RICL) and those who oppose it. That battle has now moved into the Illinois court system. On Tuesday, Feb, 17, the Illinois Landowners Alliance (ILA) filed an appeal of a November order issued by the ...
The Crystal Lake Chamber of Commerce recently thanked Dean Breuer and his team at ComEd for 45 years of continuous Crystal Lake Chamber membership. Pictured (from left) John Blazier of Exemplar Financial Network, Chamber Ambassador Richard ...
CHICAGO – ComEd has issued a warning about scammers who are calling customers pretending to be ComEd employees. The utility company says it's received an increasing number of reports about the calls. They say the callers falsely claim that a ...
ComEd issued an alert after receiving an increase of reports about scammers calling customers and falsely claiming their electric service will be disconnected unless a payment is immediately made. The impersonators instruct customers to buy a prepaid ...
SPRINGFIELD — The Illinois Commerce Commission has approved rate increases for the state's two main electric utilities. The commission this week authorized an 11 percent overall raise for ComEd and 17.4 percent overall raise for Ameren Illinois.
SPRINGFIELD (AP) — The Illinois Commerce Commission has approved rate increases for the state's two main electric utilities. Related Links. GOP says Rauner should appoint next comptroller · Report: Illinois fails to monitor runaway kids · Illinois ...
SPRINGFIELD – The Illinois Commerce Commission has approved rate increases for the state's two main electric utilities. The commission this week authorized an 11 percent overall raise for ComEd and 17.4 percent overall raise for Ameren Illinois.
Customer Service. |. newsletter. |. find and save · Journal Star. Home · Blogs · News · Latest Stories · Police search for suspect after woman shot at Peoria home. Trial postponed in Henry embezzlement case · Man walking on Starr Street says teens with ...
ComEd Executive Vice President Terence Donnelly said in a written statement that the new transmission lines are necessary to improve Customer Service. "As the competitive electricity market expands, transmission lines become congested over time, just ...
Despite strong opposition, the Illinois Commerce Commission has approved ComEd's Grand Prairie Gateway Project, a new 345,000-volt transmission line that will extend for almost 70 miles across Ogle, DeKalb, Kane and DuPage counties.
LOMBARD – ComEd, chosen by the Lombard Village Board of Trustees as the village's energy supplier, has saved residents an average of $24.59, according to a post on Lombard's website. ComEd's rate from June through October has been between 6.98 ...
That's the important, budget question facing Chicago residents now that new electric rates are in place this fall. The city signed a two-year deal with Integrys in 2012. Thanks to changes in the electricity market place, it may make sense for Integrys ...
ComEd customers are set to receive a total of $46.2 million in refunds for rate increases dating to 2008, the state attorney general's office announced this week. Related Links. ComEd customers to get refunds in state 'smart grid' settlement · Contest ...
CHICAGO – The Illinois Commerce Commission on Thursday approved a $46.2 million Commonwealth Edison settlement over lawsuits with the state that could mean refunds of about $8 for customers on their November electric bills, the Illinois attorney ...
Both the utility company and an opponent to the Grand Prairie Gateway project are encouraged by the proposed order. ComEd spokesperson David O'Dowd in an email noted that 80 percent of the proposed transmission line route – from Byron to just west of ...
DOWNERS GROVE – ComEd will present Advocate Good Samaritan Hospital with a financial incentive check of $197,463 to help offset the cost of energy efficient improvements within its Downers Grove medical facility, according to a press release. As part ...
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ST. CHARLES – ComEd will work next week to keep tree branches clear of power lines in northern St. Charles, the city announced Friday in a news release. Related Links. Geneva man sets $10K fundraising goal with Lazarus House calendar · St. Charles ...
Illinois Department of Transportation workers clear storm debris from the side of East Main Street in Plainfield on Wednesday. After Monday night's storms crews continued on Wednesday to clean up. Caption. (Lathan Goumas - [email protected]).
City of Morris Public works employees clean up a downed tree on Pine and Chapin streets after Monday night's storm snapped the tree. By JESSICA BOURQUE - [email protected]. MORRIS – The two-punch storm that pummeled Grundy County on ...
DeKALB – With nerves still raw over ComEd's tree-clearing on the Nature Trail, DeKalb Park District Board members are worried about planned tree-trimming just south of Hopkins Park. Related Links. DeKalb consolidates staff at City Hall · 'Signature ...
If you have questions about smart meters, call ComEd's dedicated call center at 866-368-8326. Get breaking and town-specific news sent to your phone. Sign up for text alerts from the Suburban ... Editorial Principles; |; Find Local Jobs · Business ...
The bureau recommends that anyone who receives an unsolicited call from someone claiming to be with ComEd should hang up and call the company's Customer Service department at 1-800-EDISON1. They should also stop payments on any check or credit ...
Contact Customer Service - If the consumers account may be delinquent they should contact ComEd's Customer Service department and verify that a call was made by ComEd. 1-800-EDISON1. • Stop Payment - if the consumer made any payment they should ...
BROOKFIELD – The village of Brookfield has announced that following three rounds of bidding for a new contract for its electrical aggregation program, the village will return to ComEd for its electric supply in July. In 2012, the village entered a two ...
Starting June 1, ComEd is expected to raise its rates again, this time by 38 percent, but the hike won't affect customers in the the Will Electric Aggregation Group. Will County Governmental League Transportation Director Hugh O'Hara said WEAG rates ...
CHICAGO — Commonwealth Edison's residential customers will see a 38 percent spike in their electricity bills beginning next month, just six months after the company raised rates to help pay for the costs of upgrading the power grid, the company said ...
Smart meter technology, such as the recently UL-certified smart meters from GE's Digital Energy business, can greatly improve Customer Service and reliability through features like automatic outage reporting, which speeds restoration of service.
Representatives from UL, GE and ComEd said residential smart meters produced by GE and being installed by ComEd across its service territory have received UL certification. Earlier this year, UL published the Standard for Safety for Electric Utility ...
ELGIN – Until Sunday, Rachel Lange and her fiance had been living in the home they bought last July without knowing their property intersects with the proposed route for ComEd's Grand Prairie Gateway project.
The Illinois Commerce Commission will hold a public hearing Thursday in Elgin to hear comments on ComEd's Grand Prairie Gateway project, a proposal to build a new electric transmission line through Kane, DeKalb, DuPage and Ogle counties.
GLEN ELLYN – ComEd crews will install smart meters beginning in May in homes and small businesses in Glen Ellyn, according to a village news release. A smart meter is a digital electric meter that collects energy-usage information and sends it to ComEd.
The Illinois Commerce Commission will hold a public hearing April 24 in Elgin to hear comments on ComEd's Grand Prairie Gateway project, a proposal to build a new electric transmission line through Ogle, DeKalb, Kane and DuPage counties. The hearing ...
LOMBARD – Energy budgeting is about to get more efficient for Lombard residents, whose homes will soon be outfitted with new "smart" electricity meters. "This new meter is going to help people save money, manage their electricity and help with outages– ...
... owners with a statement for the vegetation management activities that are planned. For more information about vegetation maintenance along power lines and ComEd's "Right Tree, Right Place" program, visit www.comed.com/customer-service. Comments ...
The Crystal Lake Police Department has received new reports of fraud or attempted fraud, according to a release from the department. During the scam, a caller says the business has late electric bills and threatens that the power will be shut off if ...
... efforts to improve the reliability of electrical service. One measure of ComEd's improving reliability is Customer Service interruptions, defined by Illinois as service interruptions greater than one minute, according to ComEd reliability manager ...
GENEVA – The Kane County Board has no authority to prohibit ComEd's proposed high-voltage power lines from being installed, but it will work to mitigate any negative effects the new utility might bring. Plans for the Grand Prairie Gateway Project ...
CICERO – Cicero police have issued an alert over a rash of scams from people claiming to be from Commonwealth Edison demanding an immediate payment sent via MoneyPak. During the scam, the victim will receive a phone call from someone claiming to ...
Today, customers receive consistent outage information whether they access it on the web, via text, mobile app, online outage map, automated telephone system, or when speaking with a Customer Service representative.” Stakeholder buy-in ... and customer ...
SYCAMORE – ComEd is winnowing down the routes for a new electric transmission line and will debut them at public meetings next week. ComEd has been hosting waves of open house meetings since July to gather public input on the Grand Prairie ...
24, 2013 /PRNewswire/ -- As part of its effort to improve Customer Service and satisfaction, ComEd today announced it is seeking feedback from customers on three possible residential bill designs to help determine what the final redesigned bill will ...
