Posted by Anonymous
Does Coby have a local number that they are assisting customers on that received a recall notification regarding a television purchase
Coby customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Coby.
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Posted by [email protected]
Ive locked myself out of my modle 7051 how can i get back in i only had number password
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Posted by Linda
Dear Sir/Madam:
I have just gotten off the phone with one of your representatives (supposedly). He was talking so fast and in a foreign language that it was difficult to understand him. He was insistent that I take the $100 gift card and I told him I was not interested. He wanted to know why and I told him that I do not like to shop and that I appreciated the offer, but I did not want the gift card. He was extremely rude and finally said, WELL WHAT DO YOU WANT? I told him I needed help hooking up a Sony Media Player to a Colby TV (I would have never purchased it but it was my parents and they are both deceased so I took it. My dad was very tight and bought the cheapest of everything). Anyway, he said he could not help me and said I will give you the number to our Technical Services Department. The number he gave me was 1-800-555-1212 which is the number for Information for the United States. I did not appreciate his demeanor nor his false pretense in trying to give me a fake number. As soon as he said the number, I knew exactly what it was, but I dialed it just in case and sure enough it was information.
I know that you try to do your best to help people, but this man was downright rude. I can understand why you have so many complaints. You probably won't see this. I'm sure it will be put in the trash with all of your other complaints, but you need to read them, because you have lots of them.
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Posted by Anonymous
We bought a coby 33 in flat scree tv from hh Greg and after about 6 months it will not turn on the standby light stays on constantly. These tvs are crap have read so many upset customers review this tv I am.very disappointed that the part that is supposed to fix it costs as much as the tv itself.
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Posted by Anonymous
My initial TV shorted out during a storm, even though it was connected to a surge protector (none of the other electronics did). They were very gracious and replaced it immediately and with no hassle. Not quit a year later, my picture started blinking and I can find no one to support it and have just found out they are out of business. Is it even worth fixing if I can find someone to work on it? I need to decide if it's just cheaper to replace.
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Posted by Anonymous
Hello,
I called for support on a DP702 digital photo frame--and all I got was prerecorded questions for a "political survey", then was disconnected. When I purchase something, I do not expect that I will be required to spend my time a political survey.
I was never able to reach customer service to answer my technical question about a Coby product.
