Xbox customer service

Xbox is a video gaming publisher that is owned by Microsoft Corporation. Xbox also has a streaming video service called Xbox Live. Xbox is both a game console manufacturer as well as software and video game creator. Xbox provides customer service though it's online support page or via a provided call back number.

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Customer Support

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Phone: 800-469-9269

  • How to reach a live person:
    • Keep pressing 0 until transferred. It took me 4 times.
  • Hours of Operation:
    • 9am - 2am ET (every day)
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

06
Feb

Posted by Eevee


on 2/6/18 at 9:37AM

I love my Xbox one. Best console ive owned since the Xbox 360. As a person who games a whole lot, I can say ive owned pretty much every console. I enjoyed them all, my personal favorites being the PS2 and the Game Cube. However, I cant say that I havent enjoyed my Xbox one. Overall the best console ive owned, performance wise. Ive met some awesome people on there and play some awesome games. Never get tired of it. Looking forward to buying a whole lot of upcoming games. For example, Anthem; cant wait. Thanks - Eve �¢ï¿½�¥

16
Sep

Posted by Christianhunt23


on 9/16/17 at 11:43PM

Hello this is christian hunt and I play black ops 3 on Xbox one and the new contract came out that already has expired the grand slammed I bought it got every single dlc that was missing except 1 which was the kvk or an-94 from black ops 2 so I went ahead and activated the contract before it expired and completed it and I did not get the kvk out of the supply drops or the dlc bribe I'm so mad can you fix this I deserve the kvk because I was supposed to get it because that's the only dlc weapon I'm
Missing I have all sub machine omg snipers secondary specials I just needed the kvk

28
Nov

Posted by Bignewt6


on 11/28/16 at 5:10PM

My sons xbox one will not go past the main xbox screen. He's only had it for about 6-7 months. Any feedback will be greatly appreciated.

06
Nov

Posted by Anonymous


on 11/6/16 at 6:56PM

I paid for my name to change and it haven't change

02
Nov

Posted by Anonymous


on 11/2/16 at 10:41PM

I have just been charged again i want my money back cancelled this 3 onths ago the xp is not even hooked up.

View all 181 Xbox customer service reviews »
Customer Service Ratings

Based on 477 votes.

3.2

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Customer Service Scoreboard

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Xbox Manuals

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Xbox customer service news
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The 76ers Partnered With an Xbox Game for a Weird But Fun Cross-Promotion

Thanks to last year's 52-win season and second-round playoff appearance, the Philadelphia 76ers have begun to honor the commitment of fans who have chosen to “Trust the Process.” Pundits are predicting that the team will be a perennial title contender, ...

Microsoft: Xbox One Mouse and Keyboard Support Available at Developer Discretion

Microsoft has confirmed that, with the announcement of mouse and keyboard support for Xbox One, developers will be able to implement this feature in games if they wish. The new input methods will allow developers the option to build mouse and keyboard ...

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